EtreCheck version: 5.1 (5020)
Report generated: 2019-01-23 09:40:42
Download EtreCheck from https://etrecheck.com
Runtime: 1:48
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description: 
Finder problem with right click on file

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems. 
  Clean up - There are orphan files that could be removed.
  System modifications - There are a large number of system modifications running in the background.
  32-bit Apps - This machine has 32-bits apps that may have problems in the future.
  Abnormal shutdown - Your machine shut down abnormally.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (15-inch, 2016)
  MacBook Pro Model: MacBookPro13,3
  1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB LPDDR3 2133  ok
    BANK 1/DIMM0 - 8 GB LPDDR3 2133  ok
  Battery: Health = Normal - Cycle count = 85

Video Information:
  Intel HD Graphics 530 - VRAM: 1536 MB
  AMD Radeon Pro 455 - VRAM: 2048 MB
    Color LCD 3360 x 2100
    LG UltraFine 4608 x 2592

Drives:
  disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 275.09 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD 499.96 GB (220.92 GB free)
    APFS
    Mount point: /
    Encrypted

  disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)
    APFS
    Mount point: /private/var/vm

Network:
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface en9: USB 10/100/1000 LAN
  Interface en8: iPad
  Interface en7: iPhone
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Mojave 10.14.2 (18C54) 
  Time since boot: About 5 days

Configuration Files:
  /etc/hosts - Count: 6

Security:
  System Status
  Gatekeeper Enabled
  System Integrity Protection Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.rosecrux.kjams.plist
    Executable: /Library/PrivilegedHelperTools/com.rosecrux.kjams
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.starmicronics.allreceipts.writeFileHelper.plist
    Executable: /Library/PrivilegedHelperTools/com.starmicronics.allreceipts.writeFileHelper

  Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
    Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
    Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.zimbra.desktop.plist
    Executable: ~/Library/Zimbra Desktop/bin/zdesktop start -w
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.starmicronics.allreceipts.uploadDaemon.plist
    Executable: /Library/PrivilegedHelperTools/com.starmicronics.allreceipts.uploaddaemon

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
    Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
    Executable: /Library/Application Support/ElmediaPlayer/empdaemon
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist
    Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS/prl_deskctl_agent
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist
    Executable: /usr/bin/stkLaunchAgent.sh
    Details: Exact match found in the whitelist - probably OK

  Safari Extension: RoboForm

32-bit Applications:
  42 32-bit apps

Kernel Extensions:
  /Applications/Parallels Desktop.app
    prl_hypervisor.kext (14.1.0 45387 - SDK 10.9)
    prl_netbridge.kext (14.1.0 45387 - SDK 10.9)
    prl_usb_connect.kext (14.1.0 45387 - SDK 10.9)
    prl_vnic.kext (14.1.0 45387 - SDK 10.9)

  /Applications/zoom.us.app
    ZoomAudioDevice.kext (1.1 - SDK 10.8)

  /System/Library/Extensions
    EyeTVAfaTechHidBlock.kext (1.1)
    EyeTVCinergy450AudioBlock.kext (1.1)
    EyeTVCinergyXSAudioBlock.kext (1.1)
    EyeTVEmpiaAudioBlock.kext (1.1)
    EyeTVVoyagerAudioBlock.kext (1.1)
    ElmediaPlayer.kext (1.0)

Startup Items:
  EyeConnect Path: /Library/StartupItems/EyeConnect 
  ChmodBPF Path: /Library/StartupItems/ChmodBPF 

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  147 Apple tasks
  [Running]  136 Apple tasks

System Launch Daemons:
  [Not Loaded]  32 Apple tasks
  [Loaded]  171 Apple tasks
  [Running]  131 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Not Loaded] com.oracle.java.Java-Updater.plist (? ea40b1f6  - installed 2018-03-28)
  [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-09-14)
  [Not Loaded] com.citrixonline.GoToMyPC.LaunchAgent.plist.final (? 7d4fa0d9  - installed 2012-06-14)
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-19)
  [Loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (? 97bd107  - installed 2015-10-28)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-13)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2017-03-21)
  [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787  - installed 2016-10-26)
  [Other] AVerQuick.plist (? 764696fe  - installed 2011-08-04)
  [Other] com.amazon.sendtokindle.launcher.plist (? d18c2039  - installed 2015-11-13)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-19)

Launch Daemons:
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17)
  [Running] com.starmicronics.allreceipts.uploadDaemon.plist (? fc50daab  - installed 2017-05-22)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2018-12-16)
  [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e  - installed 2016-10-26)
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-13)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-09-14)
  [Loaded] com.sonos.smbbump.plist (? 25deed1f  - installed 2015-06-04)
  [Running] com.starmicronics.allreceipts.writeFileHelper.plist (? 901af6b4  - installed 2017-05-22)
  [Other] com.parallels.mobile.dispatcher.launchdaemon.plist (? 528af579  - installed 2015-10-28)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-19)
  [Not Loaded] com.avermedia.installerPlugin.plist (? 160094e3  - installed 2011-12-04)
  [Other] com.parallels.mobile.kextloader.launchdaemon.plist (Apple - installed 2018-11-29)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-18)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2018-03-28)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-29)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-06-11)
  [Not Loaded] com.rosecrux.kjams.plist (? da7b7b95  - installed 2011-12-02)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-13)
  [Running] com.eltima.ElmediaPlayer.daemon.plist (? a966cd53  - installed 2011-01-21)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2015-12-09)
  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-01-18)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-01)
  [Other] com.parallels.mobile.startgui.launchagent.plist (? 0  - installed 2015-12-10)
  [Loaded] com.spotify.webhelper.plist (? 0  - installed 2013-01-20)
  [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-08-09)
  [Other] com.adobe.ARM.***.plist (? 0  - installed 2013-03-13)
  [Other] com.netputing.airprintactivator.plist (? 0  - installed 2011-10-26)
  [Loaded] com.zimbra.desktop.plist (? 0  - installed 2013-04-04)

User Login Items:
  Backup and Sync.app (Google, Inc. - installed 2018-12-07)
     (/Applications/Backup and Sync.app)

Internet Plug-ins:
  JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-04-22)
  o1dbrowserplugin: 5.41.3.0 (installed 2017-11-11)
  SlingPlayer:  (installed 2017-11-11)
  Flip4Mac WMV Plugin: 3.2.0.16   (installed 2017-11-11)
  AdobeAAMDetect: 3.0.0.0 (installed 2018-09-14)
  AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-03)
  FlashPlayer-10.6: 32.0.0.114 (installed 2019-01-08)
  Silverlight: 5.1.30514.0 (installed 2017-11-11)
  QuickTime Plugin: 7.7.3 (installed 2018-12-14)
  Flash Player: 32.0.0.114 (installed 2019-01-08)
  googletalkbrowserplugin: 5.41.3.0 (installed 2017-11-11)
  WebClient: 1.0 (installed 2017-11-11)
  AdobePDFViewer: 19.010.20069 (installed 2019-01-03)
  SharePointBrowserPlugin: 14.7.3 (installed 2017-11-11)
  iPhotoPhotocast: 7.0 (installed 2017-11-11)
  MeetingJoinPlugin:  (installed 2017-11-11)

Safari Extensions:
  rf-safari-companion - App Store (installed 2017-10-06)
  Open in Internet Explorer - App Store (installed 2018-11-14)
  RoboForm.safariextz - Unknown - http://www.roboform.com (installed 2017-10-06)

3rd Party Preference Panes:
  Flash Player (installed 2018-12-17)
  Flip4Mac WMV (installed 2013-03-29)
  Java (installed 2018-04-22)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.13 (1 min ago) 0.94 (5 min ago) 1.01 (15 min ago)
  Nominal I/O speed: 0.35 MB/s
  File system: 26.52 seconds
  Write speed: 1986 MB/s
  Read speed: 2442 MB/s

CPU Usage:
  Type Overall
  System 5 %
  User 3 %
  Idle 92 %

Top Processes by CPU:
  Process (count) CPU (Source - Location)
  Other processes 52.03 % (?)
  EtreCheck 7.27 % (App Store)
  loginwindow 0.47 % (Apple)
  Backup and Sync 0.42 % (Google, Inc.)
  Adobe Photoshop Elements Editor 0.22 % (? - /Applications/Adobe Photoshop Elements 14/Support Files/Adobe Photoshop Elements Editor.app)

Top Processes by Memory:
  Process (count) RAM usage (Source - Location)
  Adobe Photoshop Elements Editor 832 MB (? - /Applications/Adobe Photoshop Elements 14/Support Files/Adobe Photoshop Elements Editor.app)
  EtreCheck 649 MB (App Store)
  Mail 404 MB (Apple)
  Finder 290 MB (Apple)
  App Store 207 MB (Apple)

Top Processes by Network Use:
  Process Input / Output (Source - Location)
  kernel_task 16.59 GB / 11.92 GB (Apple)
  mDNSResponder 130 MB / 7 MB (Apple)
  netbiosd 1 MB / 186 KB (Apple)
  Mail 889 KB / 167 KB (Apple)
  apsd 221 KB / 259 KB (Apple)

Virtual Memory Information:
  Available RAM 4.06 GB
  Free RAM 1.54 GB
  Used RAM 11.94 GB
  Cached files 2.52 GB
  Swap Used 826 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-01-03 Adobe Acrobat Reader DC (19.010.20069)
  2019-01-08 Adobe Flash Player
  2019-01-08 Gatekeeper Configuration Data (158)
  2019-01-23 EtreCheck (5.1)

Clean up:
  /Library/LaunchDaemons/com.avermedia.installerPlugin.plist
    /Library/LaunchDaemons/AVerTV/com.avermedia.installerPlugin
    Executable not found
  /Library/LaunchAgents/AVerQuick.plist
    /Library/Application Support/AVerTV/AVerQuick.app/Contents/MacOS/AVerQuick
    Executable not found
  /Library/LaunchAgents/com.citrixonline.GoToMyPC.LaunchAgent.plist.final
    /Library/Application Support/CitrixOnline/GoToMyPC.app/Contents/Helpers/g2p_launchagenthost
    Executable not found
  /Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist
    /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Contents/MacOS/prl_pm_service
    Executable not found
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found
  ~/Library/LaunchAgents/com.netputing.airprintactivator.plist
    ~/Downloads/AirPrintActivator-2/AirPrintActivator.app/Contents/Resources/AirPrintDaemon.app/Contents/MacOS/AirPrintDaemon
    Executable not found
  ~/Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist
    /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard
    Executable not found

Diagnostics Information (past 7 days):
  2019-01-18 12:10:30 Last Shutdown Cause: 3 - Hard shutdown

  Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

End of report