EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-06 17:38:11 Download EtreCheck from https://etrecheck.com Runtime: 4:15 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook (Retina, 12-inch, Early 2015) MacBook Model: MacBook8,1 1,2 GHz Dual-Core Intel Core M (M-5Y51) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 113 Video Information: Intel HD Graphics 5300 - VRAM: 1536 MB Drives: disk0 - APPLE SSD AP0512H 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 373.45 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.99 GB used) disk2 - SanDisk Ultra Fit 30.75 GB External USB 5 Gbit/s USB disk2s1 - I********************a (Journaled HFS+) 30.75 GB (8.38 GB used) Mounted Volumes: disk1s1 - M******************n [APFS Virtual drive] 499.96 GB (Shared - 373.45 GB used, 114.92 GB available, 113.67 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 113.67 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 499.96 GB (Shared - 10.99 GB used, 114.92 GB available, 113.67 GB free) APFS Mount point: / Encrypted Read-only: Yes disk2s1 - I********************a 30.75 GB (8.38 GB used, 22.37 GB free) Journaled HFS+ Mount point: /Volumes/I********************a Owners enabled: No Network: Interface usbmodem14110: MT65xx Preloader Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en1: Bluetooth PAN Interface en2: iPhone Interface en4: AX88178 Interface en5: Apple USB Ethernet Adapter Interface en8: USB 10/100/1000 LAN Interface en3: iPad Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.5 (19F101) Time since boot: About 2 hours Configuration Files: /etc/hosts - Count: 2 Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Avira Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.realvnc.vncserver.peruser.plist Executable: /Library/vnc/vncserver_service_agent.app/Contents/MacOS/vncserver_service_agent -waitIfAlreadyRunning Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.realvnc.vncserver.plist Executable: /Library/vnc/vncserver_service_daemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.zerotier.one.plist Executable: /Library/Application Support/ZeroTier/One/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.realvnc.vncserver.prelogin.plist Executable: /Library/vnc/vncserver_service_agent.app/Contents/MacOS/vncserver_service_agent Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/MacFUSE.prefPane Preference Pane: /Library/PreferencePanes/NTFS-3G.prefPane Apps: 18 32-bit Applications: 21 32-bit apps Kernel Extensions: /Applications/Tunnelblick.app tap-notarized.kext (Jonathan Bullard, 20141104 (Tunnelblick build 5300)) tun-notarized.kext (Jonathan Bullard, 20141104 (Tunnelblick build 5300)) /Applications/VMware Remote Console.app vmioplug.kext (VMware, Inc., 10.0.6) /Library/Application Support/VirtualBox VBoxDrv.kext (Oracle America, Inc., 6.0.10) VBoxNetAdp.kext (Oracle America, Inc., 6.0.10) VBoxNetFlt.kext (Oracle America, Inc., 6.0.10) VBoxUSB.kext (Oracle America, Inc., 6.0.10) /Library/Application Support/ZeroTier/One tap.kext (ZeroTier Networks LLC, 20150118) /Library/Extensions FileAccessControl.kext (Avira Operations GmbH & Co. KG, 1.0.0d1 - SDK 10.9) CanonCUPSFAXUSBClassDriver.kext (Canon Inc., 4.2.0 - SDK 10.8) DuetDisplay.kext (Duet, Inc., 2.1.4 - SDK 10.9) SamsungUSBmWiMAXDriver.kext (0.9.14, Copyright 2008-2009 Samsung Electronics Co., Inc.) SamsungWiMAXInstallDisk.kext (0.1.1, Copyright 2008 Samsung Electronics Co., Inc.) vhhcd.kext (VirtualHere Pty. Ltd., 1.0.0 - SDK 10.10) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 183 Apple tasks [Running] 121 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-11-02) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-11-02) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-21) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-05-12) [Not Loaded] com.oracle.java.Java-Updater.plist (? 3cea8bfa - installed 2019-07-04) [Other] com.realvnc.vncserver.peruser.plist (? e242c620 - installed 2013-10-03) [Not Loaded] com.realvnc.vncserver.prelogin.plist (? d6b8f825 - installed 2013-10-03) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-05-28) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-05-28) Launch Daemons: [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-11-10) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Not Loaded] com.jeppesen.g_plugin.plist (Jeppesen - installed 2019-11-20) [Not Loaded] com.jeppesen.vsn_plugin.plist (Jeppesen - installed 2019-11-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-05-12) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-31) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) [Other] com.realvnc.vncserver.plist (? 4944a879 - installed 2013-10-03) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-05-25) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-05-28) [Running] com.zerotier.one.plist (? 9d52f065 - installed 2019-02-28) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2020-05-24) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-08-09) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-03-01) [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-09-30) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-06-06) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-11-09) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2016-10-09) [Loaded] org.freedownloadmanager.fdm5.helper.plist (Apple - installed 2018-12-01) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2015-07-06) Modern Login Item /Applications/App for Gmail.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2020-05-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-05-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2015-07-06) Modern Login Item /Applications/Utilities/HP Utility/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-18) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-13) AdobePDFViewerNPAPI: 11.0.11 (? - installed 2015-07-06) AdobePDFViewer: 11.0.11 (? - installed 2015-07-06) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-13) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-10-12) PepperFlashPlayer: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-13) JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-29) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Todoist (App Store - installed 2020-06-05) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Java (? - installed 2019-08-29) MacFUSE (? - installed 2015-07-06) NTFS-3G (? - installed 2015-07-06) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 7.47 (1 min ago) 8.90 (5 min ago) 13.61 (15 min ago) Nominal I/O speed: 1.23 MB/s File system: 55.92 seconds Write speed: 250 MB/s Read speed: 836 MB/s CPU Usage Snapshot: Type Overall System: 29 % User: 31 % Idle: 41 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 177.15 % (?) trustd 28.78 % (Apple) Backup and Sync 18.11 % (Google, Inc.) EtreCheck 8.78 % (App Store) CoreServicesUIAgent 1.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 519 MB (App Store) firefox 342 MB (Mozilla Corporation) Dropbox 310 MB (Dropbox, Inc.) CVMCompiler 189 MB (Apple) Backup and Sync 176 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 3 MB / 23 MB (?) firefox 253 KB / 51 KB (Mozilla Corporation) Dropbox 102 KB / 108 KB (Dropbox, Inc.) homed 17 KB / 516 B (Apple) SystemUIServer 0 B / 2 KB (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 41 MB Used RAM: 5.27 GB Cached files: 2.69 GB Available RAM: 2.73 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-12 Microsoft AutoUpdate 2020-05-12 OneDrive (20.052.0311) 2020-05-13 Adobe Flash Player 2020-05-13 Microsoft Excel 2020-05-13 Microsoft PowerPoint 2020-05-13 Microsoft Word 2020-05-13 Adobe Pepper Flash Player 2020-05-18 Google Earth 2020-05-27 Safari (13.1.1) 2020-05-28 TeamViewer (15.6.7) 2020-06-03 Security Update 2020-003 (10.13.6) 2020-06-03 Skype for Business 2020-06-03 XProtectPlistConfigData (2122) 2020-06-03 Voice Update - Helena (1.3.13) 2020-06-04 Pages (10.0) 2020-06-04 Keynote (10.0) 2020-06-04 iMovie (10.1.14) 2020-06-04 Numbers (10.0) 2020-06-05 Todoist (7.3) 2020-06-05 macOS Catalina (10.15.5) 2020-06-06 Microsoft Remote Desktop (10.3.11) 2020-06-06 MRTConfigData (1.61) 2020-06-06 EtreCheck (5.5.5) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report