EtreCheckPro version: 6.8.6 (68057) Report generated: 2024-09-22 15:34:41 Download EtreCheckPro from https://etrecheck.com Runtime: 2:07 Performance: Excellent Problem: Computer is restarting Description: Kernel Panics when waking from sleep, but only when Samsung Odyssey G7 0NC is connected to DisplayPort 1.4 port on CalDigit TS4. Numerous alt ernative cables have been tried, including DisplayPort 1.4 and Thunder bolt 4 cables. All peripherals have also been removed from the dock an d the MacBook Air for testing. Nothing resolves the issue. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (15-inch, M2, 2023) Status: Supported MacBook Air Model: Mac14,15 Apple M2 (m2) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 32 Video Information: Apple M2 Odyssey G70NC 3840 x 2160 Color LCD 3420 x 2214 Drives: disk0 - APPLE SSD AP0256Z 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (2 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (10.67 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.67 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (6.56 GB used) disk3s3 - Recovery (APFS) [Recovery] (967 MB used) disk3s4 - Update (APFS) (2 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (166.22 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (941 MB used) disk2s2 - Update (APFS) (1 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 2 MB Shared values Size: 524 MB Free: 505 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.67 GB Shared values Size: 245.11 GB Free: 60.55 GB Available: 106.15 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 6.56 GB Shared values Size: 245.11 GB Free: 60.55 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 2 MB Shared values Size: 245.11 GB Free: 60.55 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 166.22 GB Shared values Size: 245.11 GB Free: 60.55 GB Available: 106.15 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 245.11 GB Free: 60.55 GB USB: USB 3.1 bus Intel Corporation. - USB3.0 Hub CalDigit, Inc - TS4 USB3.2 Gen2 HUB CalDigit, Inc - TS4 USB3.2 Gen2 HUB CalDigit, Inc - TS4 USB3.2 Gen2 HUB VIA Labs, Inc. - USB3.0 Hub VIA Labs, Inc. - USB3.0 Hub CalDigit, Inc. - TS4 USB2.0 Hub VIA Labs, Inc. - USB2.0 Hub VIA Labs, Inc. - USB2.0 Hub Logitech - USB Receiver Texas Instruments Inc - TPS DMC Family CalDigit, Inc - TS4 USB2.0 HUB composite_device CalDigit, Inc - TS4 USB2.0 HUB Schiit Audio - Schiit Modi 3 CalDigit, Inc - TS4 USB2.0 HUB hub_device Yamaha Corporation - MG-XU HD Pro Webcam C920 USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: Thunderbolt Ethernet Slot 0 Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Sequoia 15.0 (24A335) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.nomachine.uninstall.plist Executable: /Library/Application Support/NoMachine/nxuninstall.sh Details: Exact match found in the legitimate list - probably OK Apps: 1 System Extensions: [Not Loaded] AdBlockVPNMacOSProvider - version 2.1.7 (App Store - 2024-08-30) Application: /Applications/AdBlock.app - version 2.1.7 (App Store - 2024-09-16) Kernel Extensions: /Applications/NoMachine.app [Not Loaded] nxaudio.kext - com.nomachine.driver.nxau (4.1 - SDK 10.8) [Not Loaded] nxtun.kext - com.nomachine.driver.nxtun (4.1) [Not Loaded] nxusbproxy.kext - com.nomachine.driver.nxusbproxy (3.0 - SDK 10.11) [Not Loaded] nxusbvic_11.0.kext - com.nomachine.driver.nxusbvic (3.0 - SDK 11) [Not Loaded] nxusbvhci_10.11.kext - com.nomachine.driver.nxusbvusb (3.0 - SDK 10.11) [Not Loaded] nxusbvhci_10.9.kext - com.nomachine.driver.vusb (3.0 - SDK 10.9) [Not Loaded] nxfuse.kext - com.nomachine.kext.nxfuse (4.0.0 - SDK 11) [Not Loaded] nxusb-legacy_10.7.kext - com.nomachine.kext.nxusb-legacy_10.7 (9.2 - SDK 10.7) [Not Loaded] nxusb-legacy_10.8-10.10.kext - com.nomachine.kext.nxusb-legacy_10.8-10.10 (9.2 - SDK 10.7) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 194 Apple tasks [Running] 173 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 216 Apple tasks [Running] 209 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-08-16) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-08-16) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-09-22) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2024-09-12) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Running] com.nomachine.server.plist (NoMachine S.a.r.l. - installed 2024-08-19) Command: /etc/NX/nxserver --daemon [Loaded] com.nomachine.uninstall.plist (Not signed - installed 2024-08-19) Executable: /Library/Application Support/NoMachine/nxuninstall.sh [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-09-13) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-08-16) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-09-22) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-08-16) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2024-09-12) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Running] com.nomachine.localnxserver.plist (NoMachine S.a.r.l. - installed 2024-08-19) Command: /Applications/NoMachine.app/Contents/MacOS/nxnode --localsession [Loaded] com.nomachine.uninstallAgent.plist (NoMachine S.a.r.l. - installed 2024-08-19) Command: /usr/bin/open -a '/Library/Application Support/NoMachine/NoMachine Uninstall.app' User Launch Agents: [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-09-22) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot User Login Items: [Not Loaded] LaunchAtLoginHelper (App Store - installed 2024-09-16) Modern Login Item /Applications/AdBlock.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] Bitwarden Login Helper (App Store - installed 2024-08-17) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] Launcher Disabler (App Store - installed 2024-08-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Loaded] OneDrive Launcher (App Store - installed 2024-08-30) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2024-08-17) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-09-05) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app Applications: 683 Apple apps 107 3rd party apps 15 x86-only apps One unsigned app App Extensions: Safari extensions: [Loaded] AdBlock Icon - /Applications/AdBlock.app [Loaded] safariext - /Applications/LastPass.app [Loaded] Bitwarden - /Applications/Bitwarden.app Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app Notification providers: [Loaded] NotificationService - /Applications/Prime Video.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] Send to Kindle - /Applications/Amazon Kindle.app [Loaded] OneNote - /Applications/Microsoft OneNote.app Finder sync extensions: [Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: [Loaded] AdBlock Engine - /Applications/AdBlock.app QuickLook Previews: [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: NMAudio: 1.0.1 (NoMachine S.a.r.l. - installed 2024-09-22) NMAudioMic: 1.0.1 (NoMachine S.a.r.l. - installed 2024-09-22) Backup: Auto backup: Yes Destinations: T*********e [Network] (Last used) Total size: 265.55 GB Total number of backups: 36 Oldest backup: 2024-08-18 00:06:26 Last backup: 2024-09-22 14:59:25 12 local snapshots Oldest local snapshot: 2024-09-21 15:23:59 Last local snapshot: 2024-09-22 14:53:24 Performance: System Load: 1.95 (1 min ago) 1.87 (5 min ago) 2.70 (15 min ago) Nominal I/O usage: 0.03 MB/s File system: 9.77 seconds Write speed: 1710 MB/s Read speed: 930 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 10 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 26.80 % (Apple) EtreCheckPro 19.86 % (Etresoft, Inc.) com.apple.WebKit.WebContent (21) 8.76 % (Apple) kernel_task 7.80 % (Apple) Messages 7.78 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (21) 3.42 GB (Apple) EtreCheckPro 1.18 GB (Etresoft, Inc.) Microsoft Word 395 MB (App Store) AppleSpell 228 MB (Apple) Safari 216 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 4 MB / 408 KB (Apple) apsd 103 KB / 865 KB (Apple) nxserver 166 KB / 15 KB (NoMachine S.a.r.l.) trustd 43 KB / 30 KB (Apple) rapportd 22 KB / 31 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) com.apple.WebKit.WebContent (21) 7 (Apple) Safari 2 (Apple) DisplaysExt 2 (Apple) Creative Cloud UI Helper (Renderer) 2 (Adobe Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 43 MB Used RAM: 10.22 GB Cached files: 5.73 GB Available RAM: 5.78 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-08-16 HDHomeRun (20240708) 2024-08-16 Kindle (7.17.1) 2024-08-16 Adobe Acrobat (Continuous) (24.002.21005) 2024-08-17 Speedtest (1.27) 2024-08-17 Bitwarden (2024.7.1) 2024-08-17 HP Smart (17.20.1) 2024-08-17 Prime Video (10.34) 2024-08-19 NoMachine (0) 2024-08-20 parsec-macos (0) 2024-08-26 macOS 14.6.1 (14.6.1) 2024-08-27 Microsoft To Do (2.128) 2024-08-30 Microsoft Remote Desktop (10.9.10) 2024-08-30 OneDrive (24.161.0811) 2024-09-03 XProtectPayloads (145) 2024-09-13 Zoom Workplace (6.1.11.39163) 2024-09-16 macOS 15.0 (15.0) 2024-09-16 MRTConfigData (1.93) 2024-09-16 Gatekeeper Compatibility Data (1.0) 2024-09-16 XProtectPlistConfigData (5273) 2024-09-16 AdBlock (2.1.7) 2024-09-18 Adobe Acrobat (24.003.20121) (24.003.20121) 2024-09-21 LastPass (4.132.1) 2024-09-21 RosettaUpdateAuto (1.0.0.0.1.1725575704) Diagnostics Information (past 60 days): 2024-09-22 13:58:54 Kernel Panic (2 times) Details: panic(cpu 0 caller 0xfffffe001dc161d0): ACIO0 Recoverable Panic - *** ert_id=1401 - ACIO main workloop(2) Panicked task 0xfffffe20763c00f8: 0 pages, 617 threads: pid 0: kernel_ task 2024-09-22 13:16:04 signpost_reporter High CPU Use (2 times) First occurrence: 2024-09-17 13:06:38 Executable: /usr/libexec/signpost_reporter 2024-09-22 13:00:40 suggestd High CPU Use (3 times) First occurrence: 2024-09-17 10:41:14 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2024-09-22 00:49:32 Install Crash (2 times) Executable: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app Details: libsystem_c.dylib: abort() called 2024-09-21 20:45:45 com.apple.WebKit.WebContent High CPU Use (2 times) First occurrence: 2024-09-17 11:09:50 Details: "com.apple.Safari"(1465) 2024-09-21 19:45:09 spotlightknowledged High CPU Use (6 times) First occurrence: 2024-09-16 02:53:36 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2024-09-18 08:43:42 Creative Cloud Helper Crash (40 times) First occurrence: 2024-09-18 08:34:14 Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud Helper.app Details: CoreFoundation: *** CFRelease() called with NULL *** 2024-09-17 19:11:29 audiomxd High CPU Use Executable: /usr/libexec/audiomxd 2024-09-16 22:19:18 fileproviderd High CPU Use Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2024-09-16 22:15:45 lsd Crash (2 times) Executable: /usr/libexec/lsd 2024-09-16 21:09:24 Creative Cloud Content Manager.node Crash Executable: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app 2024-09-04 00:32:08 /Library/Logs/DiagnosticReports/.Electron_2024-09-04-003208_D***************r.cpu_resource.diag High CPU Use End of report