EtreCheckPro version: 6.8.7 (68068) Report generated: 2025-01-14 15:40:55 Download EtreCheckPro from https://etrecheck.com Runtime: 3:35 Performance: Good Problem: Computer is restarting Description: After sequoia update computer keeps rebooting and getting kernel error Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Safe mode - This computer is running in Safe Mode. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 390 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 4 GB Color LCD (built-in) 4096 x 2560 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.19 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.19 GB used) disk1s2 - Update (APFS) (4 MB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.40 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s5 - VM (APFS) [APFS VM] (1.07 GB used) disk1s6 - Macintosh HD - Data (APFS) [APFS Virtual drive] (727.17 GB used) disk2 - PNY USB 2.0 FD 31.04 GB External USB Up to 480 Mb/s USB disk2s1 - U*****D (Journaled HFS+) 31.04 GB (116 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.19 GB Shared values Size: 1.00 TB Free: 256.88 GB Available: 275.60 GB disk1s2 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 1.00 TB Free: 256.88 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.40 GB Shared values Size: 1.00 TB Free: 256.88 GB Available: 275.60 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1.00 TB Free: 256.88 GB Available: 275.60 GB disk1s6 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 727.17 GB Shared values Size: 1.00 TB Free: 256.88 GB Available: 275.60 GB disk2s1 - U*****D Filesystem: Journaled HFS+ Mount point: /Volumes/U*****D Owners enabled: No Used: 116 MB Size: 31.04 GB Free: 30.92 GB USB: USB 3.1 bus USB 3.1 bus VIA Labs, Inc. - USB3.0 Hub Generic - USB Storage Realtek - USB 10/100/1000 LAN USB 3.1 bus VIA Labs, Inc. - USB2.0 Hub PNY - USB 2.0 FD Logitech - USB Receiver VIA Labs, Inc. - USB Billboard Device T2Bus Apple - composite_device Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface usbmodem14100: USB ACM Interface en8: USB10/100/1000 LAN Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Sequoia 15.2 (24C101) Time since boot: About 4 hours Safe Mode: Enabled Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 Kernel Extensions: /Applications/DJI Assistant 2 For Mavic.app [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (9.2 - SDK 10.11) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (3.3.5) System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 186 Apple tasks [Running] 179 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 207 Apple tasks [Running] 219 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-03) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-03) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2024-09-16) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-10-04) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2023-10-03) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-09-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-09-10) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-01-06) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-09-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-16) [Not Loaded] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-08-14) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2024-09-16) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-10-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2024-12-05) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-12-10) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Not Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2023-10-03) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-09) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-08) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-09-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-01-06) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Not Loaded] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-24) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Not Loaded] com.wacom.wacomtablet.plist (Not signed - installed 2022-03-24) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-10-04) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-11-20) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Loaded] Dictionary (Apple - installed 2024-12-07) Application /System/Applications/Dictionary.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2024-12-07) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 742 Apple apps 128 3rd party apps 59 x86-only apps 2 unsigned apps App Extensions: Finder sync extensions: [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Plugins: [Loaded] Mimeo Photos - /Applications/Mimeo Photos.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2024-09-16) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2022-03-24) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.23 (1 min ago) 1.92 (5 min ago) 2.00 (15 min ago) Nominal I/O usage: 2.21 MB/s File system: 16.91 seconds Write speed: 2960 MB/s Read speed: 3077 MB/s CPU Usage Snapshot: Type Overall System: 0 % User: 4 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 43.48 % (Etresoft, Inc.) WindowServer 14.70 % (Apple) launchd 2.08 % (Apple) kernel_task 0.64 % (Apple) ContinuityCaptureAgent 0.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) SceneKitQLThumbnailExtension 2.05 GB (Apple) EtreCheckPro 1016 MB (Etresoft, Inc.) com.apple.quicklook.ThumbnailsAgent 440 MB (Apple) Google Chrome Helper (Renderer) (4) 359 MB (Google LLC) com.apple.WebKit.WebContent (3) 335 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) apsd 275 KB / 259 KB (Apple) biometrickitd 266 KB / 159 KB (Apple) mDNSResponder 191 KB / 180 KB (Apple) remoted 138 KB / 187 KB (Apple) trustd 82 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 9 (Apple) bluetoothd 0 (Apple) imagent 0 (Apple) airportd 0 (Apple) sharingd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.11 GB Used RAM: 8.87 GB Cached files: 4.01 GB Available RAM: 7.13 GB Swap Used: 8 MB Software Installs (past 60 days): Install Date Name (Version) 2024-12-05 Autodesk Meshmixer (0) 2024-12-07 ARMDCAgentInstaller (1.0.0) 2024-12-10 Microsoft Excel (16.92.24120731) 2024-12-10 Microsoft OneNote (16.92.24120731) 2024-12-10 Microsoft Outlook (16.92.24120731) 2024-12-10 Microsoft PowerPoint (16.92.24120731) 2024-12-10 Microsoft Word (16.92.24120731) 2024-12-11 Adobe Acrobat Reader (24.005.20320) (24.005.20320) 2024-12-18 XProtectPayloads (149) 2024-12-18 Mimeo Photos (5.7.2) 2025-01-06 Microsoft AutoUpdate (4.77.24121924) 2025-01-12 macOS 15.2 (15.2) 2025-01-12 MRTConfigData (1.93) 2025-01-12 Gatekeeper Compatibility Data (1.0) 2025-01-12 macOS Sonoma (14.7.2) 2025-01-13 iMovie (10.4.3) 2025-01-14 XProtectPlistConfigData (5285) Clean up: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Executable not found /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Executable not found /Library/LaunchAgents/com.wacom.wacomtablet.plist /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver Executable not found /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found Diagnostics Information (past 60 days): 2025-01-14 12:03:42 suggestd High CPU Use (2 times) First occurrence: 2025-01-13 10:26:53 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-01-14 11:49:23 WindowServer High CPU Use (3 times) First occurrence: 2025-01-13 10:42:52 Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2025-01-14 11:26:18 fileproviderd High CPU Use Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2025-01-13 20:27:34 apfsd High CPU Use (6 times) First occurrence: 2025-01-08 00:03:22 Executable: /usr/libexec/apfsd 2025-01-13 16:51:49 Kernel Panic (99 times) First occurrence: 2025-01-12 13:04:39 Details: panic(cpu 1 caller 0xfffffff01b876ce0): SEP Panic: :sksm\/sksm: 0x0007 bf18 0x0002a96f 0x0001f9e1 0x0002fdaf 0x00024909 0x00024877 0x00048225 0x00047ea5 [nrvho] Panicked task 0xffffffdfec98f780: 0 pages, 236 threads: pid 0: kernel_ task 2025-01-13 02:19:54 mds Crash (30 times) First occurrence: 2025-01-12 21:21:55 Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds 2025-01-13 02:12:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/stacks-2025-01-13-021244.ips Crash (2 times) 2025-01-12 13:09:43 lsd Crash (4 times) First occurrence: 2025-01-12 13:04:14 Executable: /usr/libexec/lsd 2025-01-12 12:21:54 spotlightknowledged High CPU Use (6 times) First occurrence: 2025-01-08 00:31:56 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-01-11 23:37:08 BambuStudio Crash (3 times) First occurrence: 2025-01-08 18:31:27 2025-01-08 18:29:27 Mail Crash Executable: /System/Applications/Mail.app Details: libsystem_c.dylib: abort() called 2025-01-07 21:41:09 com.apple.WebKit.WebContent High CPU Use 2025-01-07 14:24:15 SceneKitQLThumbnailExtension Crash Executable: /System/Library/Frameworks/SceneKit.framework/PlugIns/SceneKitQLThumbnailExtension.appex/Contents/MacOS/SceneKitQLThumbnailExtension End of report