EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-02-23 11:40:32 Download EtreCheckPro from https://etrecheck.com Runtime: 2:26 Performance: Excellent Problem: Other problem Description: panic(cpu 0 caller 0xffffff 7fa621a749) Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2,3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 215 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5500M - VRAM: 8 GB Color LCD (built-in) 3584 x 2240 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 - M*****************i (APFS) [APFS Virtual drive] (249.46 GB used) disk1s2 (APFS) [APFS Container] (8.94 GB used) disk1s2s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (3.64 GB used) disk1s4 - Recovery (APFS) [Recovery] (2.25 GB used) disk1s5 - VM (APFS) [APFS VM] (20 KB used) disk1s6 - Update (APFS) (15 MB used) Mounted Volumes: disk1s1 - M*****************i [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 249.46 GB Shared values Size: 1.00 TB Free: 735.72 GB Available: 840.31 GB disk1s2s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.94 GB Shared values Size: 1.00 TB Free: 735.72 GB Available: 840.31 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 3.64 GB Shared values Size: 1.00 TB Free: 735.72 GB disk1s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 735.72 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 15 MB Shared values Size: 1.00 TB Free: 735.72 GB Network: Interface usbmodem808NTDVB52582: USB Controls Interface en6: USB 10/100/1000 LAN Interface bridge0: Thunderbolt Bridge Proxy Auto Discovery Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en7: iPhone System Software: macOS Ventura 13.2.1 (22D68) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Applications: 438 apps 8 x86-only apps 7 unsigned apps System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 198 Apple tasks [Running] 150 Apple tasks System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 205 Apple tasks [Running] 168 Apple tasks Launch Daemons: [Loaded] com.emvoice.one.updater.plist (Emvoice, Inc. - installed 2023-01-10) Command: /Library/Application Support/emvoice/one/updater/bin/emvoiceone-updater --daemon [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-07) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-20) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic User Login Items: [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-02-21) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app App Extensions: Action services: Remove Background - /Applications/Pixelmator Pro.app Plugins: FxAnalyzer - /Applications/Final Cut Pro.app BluRayH264Encoder - /Applications/Motion.app DolbyDigitalEncoder - /Applications/Final Cut Pro.app File providers: Dropbox - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app QuickLook Previews: Full Size Previews - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmatorteam.pixelmator-photo.document.binary *.photo com.pixelmatorteam.pixelmator-photo.document.package *.photo com.pixelmator.pxm *.pxm public.pxd EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Thumbnails: Thumbnails - /Applications/Pixelmator Pro.app com.pixelmatorteam.pixelmator.document.binary *.pxd com.pixelmatorteam.pixelmator.document.package *.pxd com.pixelmatorteam.pixelmator-photo.document.binary *.photo com.pixelmatorteam.pixelmator-photo.document.package *.photo com.pixelmator.pxm *.pxm public.pxd QuickLook Previews (legacy): LogicXQLGenerator - /Applications/Logic Pro X.app com.apple.logicx.project *.logicx DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01) Backup: Time Machine Not Configured! Performance: System Load: 1.52 (1 min ago) 2.58 (5 min ago) 2.91 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 15.30 seconds Write speed: 3060 MB/s Read speed: 3081 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 15.96 % (Apple) EtreCheckPro 15.92 % (Etresoft, Inc.) Safari 2.80 % (Apple) kernel_task 2.27 % (Apple) NotificationCenter 1.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 986 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (7) 935 MB (Apple) Dropbox (3) 752 MB (Dropbox, Inc.) WhatsApp Helper (Renderer) (2) 605 MB (App Store) MTLCompilerService (9) 468 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 6 MB (Apple) com.apple.WebKit.Networking 1 MB / 202 KB (Apple) Mail 876 KB / 37 KB (Apple) SubmitDiagInfo 648 KB / 1 KB (Apple) mDNSResponder 433 KB / 141 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) Safari 3 (Apple) NotificationCenter 1 (Apple) com.apple.WebKit.WebContent (7) 1 (Apple) bluetoothd 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.81 GB Used RAM: 9.70 GB Cached files: 5.49 GB Available RAM: 22.30 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-12-27 XProtectPlistConfigData (2165) 2022-12-27 Pixelmator Pro (3.2.3) 2022-12-27 Numbers (12.1) 2022-12-27 Motion (5.6.3) 2022-12-27 Keynote (12.1) 2022-12-27 Pages (12.1) 2022-12-27 Final Cut Pro (10.6.5) 2022-12-29 Final Cut Pro X Supplemental Content (1.0) 2022-12-29 Motion Supplemental Content (1.0) 2022-12-29 Pro Video Formats (2.2.4) 2022-12-29 macOS 13.1 (13.1) 2022-12-31 MRTConfigData (1.93) 2022-12-31 ANA 2.5 (2.5) 2022-12-31 Voloco Audio Unit (10) 2023-01-10 Emvoice One OSX (1.0) 2023-01-24 macOS 13.2 (13.2) 2023-01-26 Reolink Client (3.5.6) 2023-01-27 Logic Pro (10.7.7) 2023-02-03 XProtectPayloads (89) 2023-02-07 Microsoft Teams (1.00.600364) 2023-02-16 macOS 13.2.1 (13.2.1) 2023-02-21 WhatsApp (2.2307.10) Diagnostics Information (past 7-30 days): 2023-02-23 10:24:06 Kernel Panic (24 times) Details: panic(cpu 0 caller 0xfffffff00d285b08): macOS panic detected Panicked task 0xffffffde37b51638: 0 pages, 230 threads: pid 0: kernel_ task 2023-02-21 15:56:25 photoanalysisd High CPU Use (5 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-02-17 16:12:55 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t End of report