Runtime: 17:16

Performance: Poor

Problem: Computer is too slow
Description: 
iMac is currently very slow when it appears to have sufficient memory 
to run simple programmes and tasks and the CPU usage is not high

Major Issues:
    Anything that appears on this list needs immediate attention. 

    Failing hard drive - This computer has a hard drive that appears to be failing.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

    No Time Machine backup - Time Machine backup not found.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
    iMac (Retina 4K, 21.5-inch, 2019)
        Status: Supported
    iMac Model: iMac19,2
    3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core
    8 GB RAM - Upgradeable by an Apple Authorized Service Provider
        BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 
        BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 

Video Information:
    Radeon Pro 555X - VRAM: 2 GB
        iMac (built-in) 4096 x 2304

Drives:
    disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 1000.00 GB
            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
                disk1s1 (APFS) [APFS Container] (21.48 GB used)
                    disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (21.48 GB used)
                disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (244.10 GB used)
                disk1s3 - Preboot (APFS) [APFS Preboot] (2.34 GB used)
                disk1s4 - Recovery (APFS) [Recovery] (1.12 GB used)
                disk1s5 - VM (APFS) [APFS VM] (6.44 GB used)
                disk1s6 - Update (APFS) (118 MB used)

Mounted Volumes:
    disk1s1 [APFS Container]
        Filesystem: APFS
        Mount point: /System/Volumes/Update/mnt1
        Used: 21.48 GB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB

    disk1s1s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 21.48 GB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB
            Available: 739.75 GB

    disk1s2 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Used: 244.10 GB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB
            Available: 739.75 GB

    disk1s3 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 2.34 GB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB

    disk1s5 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 6.44 GB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB

    disk1s6 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 118 MB
        Shared values
            Size: 1000.00 GB
            Free: 724.19 GB

Network:
    Interface en0: Ethernet
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
    Interface bridge0: Thunderbolt Bridge

System Software:
    macOS Monterey 12.6.6 (21G646) 
    Time since boot: About 18 days

Notifications:
    DrCleanerProPlus.app
        2 notifications (one scheduled)

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple

Unsigned Files:
    Running app: ~/Library/Printers/HP ENVY 5000 series.app/Contents/MacOS/PrinterProxy

    Apps: 3

Applications:
    379 apps
    23 x86-only apps
    5 unsigned apps

System Launch Daemons:
    [Not Loaded] 40 Apple tasks
    [Loaded] 219 Apple tasks
    [Running] 122 Apple tasks
    [Other] One Apple task

System Launch Agents:
    [Not Loaded] 18 Apple tasks
    [Loaded] 205 Apple tasks
    [Running] 134 Apple tasks

Launch Daemons:
    [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-15)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-06-14)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-06-01)
        Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

    [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-26)
        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-07-15)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

    [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-06-14)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
    [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2023-03-30)
        Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper

    [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2020-05-30)

    [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
        Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

    [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
        Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

User Login Items:
    [Running] Amazon Music (AMZN Mobile LLC - installed 2023-03-30)
        Application
        /Applications/Amazon Music.app

    [Not Loaded] DSLoginItemHelper (App Store - installed 2023-07-18)
        Modern Login Item
        /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app

    [Loaded] TCLoginItemHelperProPlus (App Store - installed 2023-05-29)
        Modern Login Item
        /Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/TCLoginItemHelperProPlus.app

    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-07-15)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-07-15)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

    [Loaded] StartUpHelper (Spotify - installed 2022-05-09)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

App Extensions:
    Widgets:
        Tasks Widget - /Applications/Tasks.app
        Microsoft Edge Widgets - /Applications/Microsoft Edge.app

    Safari extensions:
        Antivirus One - /Applications/Antivirus One.app

    Plugins:
        TasksIntentsUI - /Applications/Tasks.app
        Task Intent Handler - /Applications/Tasks.app

    Notification providers:
        NotificationServiceExtension - /Applications/Tasks.app

    File providers:
        OneDrive File Provider - /Applications/OneDrive.app

    Share services:
        OneNote - /Applications/Microsoft OneNote.app

    Finder sync extensions:
        OneDrive Finder Integration - /Applications/OneDrive.app

    Action services:
        Create task - /Applications/Tasks.app

Audio Plug-ins:
    MSTeamsAudioDevice: 2023.06.01.7 (Microsoft Corporation - installed 2023-02-23)

Backup:
    Time Machine Not Configured!

Performance:
    System Load: 1.38 (1 min ago) 1.44 (5 min ago) 1.49 (15 min ago)
    Nominal I/O usage: 0.57 MB/s
    File system: 43.66 seconds
    Write speed: 37 MB/s
    Read speed: 17 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 3 %
    User: 6 %
    Idle: 90 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    suggestd 29.28 % (Apple)
    EtreCheckPro 14.08 % (Etresoft, Inc.)
    WindowServer 9.44 % (Apple)
    CalendarAgent 5.22 % (Apple)
    mdbulkimport (2) 3.84 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    com.apple.WebKit.WebContent (8) 1.60 GB (Apple)
    EtreCheckPro 184 MB (Etresoft, Inc.)
    Safari 153 MB (Apple)
    Pages 97 MB (Apple)
    Microsoft Word 84 MB (Microsoft Corporation)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 146 MB / 69 MB (Apple)
    netbiosd 3 MB / 178 KB (Apple)
    apsd 724 KB / 737 KB (Apple)
    com.apple.WebKit.Networking 298 KB / 514 KB (Apple)
    CalendarAgent 35 KB / 10 KB (Apple)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 5 (Apple)
    ScreenSaverEngine 3 (Apple)
    mediaanalysisd (2) 1 (Apple)
    photoanalysisd 1 (Apple)
    com.apple.WebKit.WebContent (8) 0 (Apple)

Virtual Memory Information:
    Physical RAM: 8 GB

    Free RAM: 16 MB
    Used RAM: 6.16 GB
    Cached files: 1.83 GB

    Available RAM: 1.84 GB
    Swap Used: 716 MB

Software Installs (past 60 days):
    Install Date Name (Version)
    2023-05-29 Cleaner Pro (6.4.1)
    2023-06-01 Microsoft Teams (1.00.611156)
    2023-06-02 Safari (16.5)
    2023-06-13 Microsoft Word (16.73.23051401)
    2023-06-13 macOS 12.6.6 (12.6.6)
    2023-06-13 Pages (13.1)
    2023-06-13 Numbers (13.1)
    2023-06-13 Keynote (13.1)
    2023-06-14 Microsoft Excel (16.74.23061100)
    2023-06-14 Microsoft OneNote (16.74.23061100)
    2023-06-14 Microsoft PowerPoint (16.74.23061100)
    2023-06-14 Microsoft AutoUpdate (4.60.23061100)
    2023-06-23 XProtectPayloads (101)
    2023-07-03 Microsoft Outlook (16.74.23062500)
    2023-07-07 XProtectPlistConfigData (2169)
    2023-07-18 Antivirus One (3.9.1)
    2023-07-18 iMovie (10.3.7)

Diagnostics Information (past 7-30 days):
    2023-07-17 21:47:23 photoanalysisd - High CPU Use (2 times)
        Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd


End of report