EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-08-24 16:48:14 Download EtreCheckPro from https://etrecheck.com Runtime: 3:21 Performance: Excellent Problem: Other problem Description: Computer is crashing when using Safari Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) Status: Supported iMac Model: iMac18,3 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (9.17 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.86 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (425.64 GB used) disk2s5 - Update (APFS) (3 MB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (9.17 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (1.86 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (425.64 GB used) disk2s5 - Update (APFS) (3 MB used) disk2s6 - VM (APFS) [APFS VM] (1 MB used) disk3 - G-TECH ArmorATD 1.00 TB (Mechanical) External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [APFS Container] 999.83 GB disk4 [APFS Virtual drive] 999.83 GB (Shared by 1 volumes) disk4s2 - G**************D (APFS) (573.01 GB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.17 GB Shared values Size: 1.03 TB Free: 585.33 GB Available: 614.81 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 1.86 GB Shared values Size: 1.03 TB Free: 585.33 GB disk2s4 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 425.64 GB Shared values Size: 1.03 TB Free: 585.33 GB Available: 614.81 GB disk2s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 3 MB Shared values Size: 1.03 TB Free: 585.33 GB disk2s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.03 TB Free: 585.33 GB disk4s2 - G**************D Filesystem: APFS Mount point: /Volumes/G**************D Used: 573.01 GB Shared values Size: 999.83 GB Free: 426.61 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en5: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Apple Events: Enabled Screen sharing: Enabled System Software: macOS Ventura 13.5 (22G74) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Printer sharing: Enabled Remote Apple Events: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Running app: com.macpaw.CleanMyMac4.Menu Running app: com.macpaw.CleanMyMac4.HealthMonitor Plugin: /Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/OctoshapeWeb.plugin Apps: 7 Applications: 496 apps 61 x86-only apps 16 unsigned apps Kernel Extensions: /Library/Application Support/LogMeIn/drivers [Not Loaded] LogMeInSoundDriver.kext - com.logmein.driver.LogMeInSoundDriver (4.1.6333) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.1) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] LexmarkUSBMerge.kext - com.lexmark.print.usbmerge (1.10.04) [Not Loaded] MovaviSoundGrabber.kext - com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.9) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (13.0.0 - SDK 10.9) System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 196 Apple tasks [Running] 157 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 208 Apple tasks [Running] 169 Apple tasks Launch Daemons: [Running] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2023-06-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARM.***.plist [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-06-09) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2016-04-25) Executable: /Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/MacOS/LogMeIn [Not Loaded] com.logmein.raupdate.plist (LogMeIn, Inc. - installed 2023-06-09) Command: /Library/Application Support/LogMeIn/update/raupdate ' /s' [Not Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-06-09) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-10-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-10-16) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-08-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-06-09) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.teamviewer.Helper.plist (Not signed - installed 2023-06-09) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-17) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-10) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-06-09) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-06-09) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-08-26) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2016-04-25) Executable: /Library/Application Support/LogMeIn/bin/LogMeInGUI.app/Contents/MacOS/LogMeInGUI [Loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2016-04-25) Executable: /Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/LMIGUIAgent.app/Contents/MacOS/LMIGUIAgent [Not Loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2016-04-25) Executable: /Library/Application Support/LogMeIn/bin/LogMeIn.app/Contents/Helpers/LMIGUIAgent.app/Contents/MacOS/LMIGUIAgent [Other] com.mcafee.McAfeeSafariHost.plist (Not signed - installed 2019-01-13) Executable: /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-10-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-08-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-06-09) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.dtv.vgconnect.plist (Apple - installed 2023-07-11) Command: sh -c $HOME/Library/NDSPCShowServer.DTV/NDSPCShowServer.DTV.bundle/Contents/Resources/launch.sh [Loaded] com.dtv.vgconnect.uninstall.plist (Apple - installed 2023-07-11) Command: sh -c /tmp/vgconnect.DTV/condUninstall.sh [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2023-06-09) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2023-06-09) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Not Loaded] com.mactuneup.schedule.plist (Apple - installed 2023-07-11) Command: /bin/sh -c '/Applications/macTuneUp v7.app/Contents/MacOS/macTuneUp v7' [Loaded] com.synamedia.videoguard13.plist (Apple - installed 2023-07-11) Command: sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuard13/VideoGuard13.bundle/Contents/Resources/setupServer.sh [Loaded] com.synamedia.videoguard13.uninstall.plist (Apple - installed 2023-07-11) Command: sh /Users/mauricemasson/.synamedia/VideoGuard/uninstall/synamedia_videoguard13/condUninstall.sh [Running] com.synamedia.videoguardmonitor.plist (Apple - installed 2023-07-11) Command: sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh User Login Items: [Not Loaded] Autoupdate (Intuit Inc. - installed 2023-08-09) Modern Login Item /Applications/TurboTax 2022.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app App Extensions: Safari extensions: G App Launcher Extension - /Applications/G App Launcher.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): GBQLGenerator - /Library/QuickLook/GBQLGenerator.qlgenerator com.apple.garageband.project *.band com.apple.garageband.template.magic *.wand com.apple.garageband.template.magicmentor *.mwand Internet Plug-ins: WidevineMediaOptimizer: 6.0.0.12757 (? - installed 2023-06-09) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2023-06-09) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-06-09) AdobePDFViewer: 18.009.20050 (Adobe Systems, Inc. - installed 2023-06-09) LogMeIn: 1.0.961 (? - installed 2023-06-09) Silverlight: 5.1.41212.0 (? - installed 2023-06-09) iPhotoPhotocast: 7.0 (Apple - installed 2023-06-09) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-19) Backup: Time Machine information is limited without Full Disk Access Destinations: G**************D [Local] (Last used) S***********************e [Local] One local snapshot Oldest local snapshot: 2023-08-11 16:38:41 Last local snapshot: 2023-08-11 16:38:41 Performance: System Load: 2.82 (1 min ago) 11.46 (5 min ago) 7.36 (15 min ago) Nominal I/O usage: 76.86 MB/s File system: 26.23 seconds Write speed: 461 MB/s Read speed: 1394 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 9 % Idle: 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.36 % (Etresoft, Inc.) kernel_task 7.34 % (Apple) WindowServer 5.00 % (Apple) mds_stores 4.22 % (Apple) spindump (2) 3.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 695 MB (Etresoft, Inc.) Mail 476 MB (Apple) com.apple.WebKit.WebContent (6) 429 MB (Apple) Safari 141 MB (Apple) mds_stores 128 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 902 KB / 491 KB (Apple) com.apple.WebKit.Networking 857 KB / 116 KB (Apple) NewsToday2 83 KB / 4 KB (Apple) apsd 20 KB / 64 KB (Apple) trustd 42 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (20) 5 (Not signed) WindowServer 4 (Apple) trustd (4) 0 (Apple) launchd 0 (Apple) tccd (2) 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 25 MB Used RAM: 4.66 GB Cached files: 3.31 GB Available RAM: 3.34 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-06-27 macOS 13.4.1 (13.4.1) 2023-07-10 ARMDC Agent Installer (1.0.0) 2023-07-10 XProtectPlistConfigData (2169) 2023-07-14 macOS Rapid Security Response 13.4.1 (c) (13.4.1 (c)) 2023-08-10 XProtectPayloads (108) 2023-08-11 Open Link Pro - Browser Picker (1.4.38) 2023-08-11 Docs for Google Docs and Drive (3.5) 2023-08-11 G App Launcher (26.6.1) 2023-08-14 macOS 13.5 (13.5) 2023-08-15 Microsoft AutoUpdate (4.62.23081101) 2023-08-17 Zoom (5.15.7.21404) Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost Executable not found Diagnostics Information (past 7-30 days): End of report