EtreCheckPro version: 6.3.4 (6D021) Report generated: 2020-11-12 13:13:34 Download EtreCheckPro from https://etrecheck.com Runtime: 9:57 Performance: Poor Problem: Computer is too slow Description: Suddenly my MacBook Pro is very slow and is responding to tasks very s lowly. For instance, when I click an app in the bottom bar to open, it can take 10-20 seconds just for the click to register, and then the a pp finally begins bouncing. Once itâ s bouncing, it can take another 15 -30 seconds for the app to open. This is all new behavior today. Major Issues: Anything that appears on this list needs immediate attention. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Poor performance - EtreCheck report shows poor performance. This is unusual. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2016) MacBook Pro Model: MacBookPro13,3 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB LPDDR3 2133 BANK 1/DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 372 Video Information: Intel HD Graphics 530 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 AMD Radeon Pro 455 - VRAM: 2 GB Drives: disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 459.76 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 459.76 GB used, 52.99 GB available, 38.41 GB free) APFS Mount point: / Encrypted disk1s3 - Recovery [Recovery] 499.96 GB (Shared - 510 MB used, 38.41 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 38.41 GB free) APFS Mount point: /private/var/vm Network: Interface en7: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.33 GB available System Software: macOS Mojave 10.14.6 (18G95) Time since boot: Less than an hour Notifications: Slack.app 27 notifications Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Unsigned Files: Apps: 7 32-bit Applications: 68 32-bit apps Kernel Extensions: /Library/Extensions [Loaded] DisplayLinkDriver.kext (5.2 (59) - SDK 10.14) /System/Library/Extensions [Loaded] EZSound.kext (1.0 - SDK 10.9) [Loaded] framebufferdriver.kext (1.0.0.45 - SDK 10.10) [Not Loaded] usbscsistor.kext (1.0.0.43 - SDK 10.10) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 168 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 173 Apple tasks [Running] 125 Apple tasks Launch Agents: [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-08) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-20) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-20) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Not Loaded] com.displaylink.useragent-prelogin.plist (DisplayLink Corp - installed 2019-11-20) [Running] com.displaylink.useragent.plist (DisplayLink Corp - installed 2019-11-20) [Not Loaded] com.iDrive.IDFinderPluginApp.plist (IDrive Incorporated - installed 2020-10-21) [Other] com.iDrive.IDSyncUtil.plist (? c55f8541 - installed 2020-08-14) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-11-11) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-08) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-20) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-22) [Running] com.displaylink.displaylinkmanager.plist (DisplayLink Corp - installed 2019-11-20) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-11-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Running] com.privat.vpn.helper.plist (Privat Kommunikation Sverige AB - installed 2020-01-15) [Running] com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2020-10-21) [Loaded] com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2020-10-21) [Running] com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2020-10-21) [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2020-04-21) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-20) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-20) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-20) User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2018-12-11) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Flux (Michael Herf - installed 2019-11-22) Application /Applications/Flux.app [Running] Magnet (App Store - installed 2020-10-12) Application /Applications/Magnet.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Monotype SkyFontsHelper (Monotype Imaging - installed 2020-08-12) Modern Login Item /Applications/SkyFonts/SkyFonts.app/Contents/Library/LoginItems/Monotype SkyFontsHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-10-12) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-11-04) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Surfshark (SURFSHARK LTD - installed 2020-09-28) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app [Running] IDriveMonitor (IDrive Incorporated - installed 2020-11-12) Application /Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-06-09) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-06-09) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-08) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2019-09-18) BridgeAudioSP: 5.52 (Apple - installed 2019-09-18) iSightAudio: 7.7.3 (Apple - installed 2019-09-18) AppleAVBAudio: 760.6 (Apple - installed 2019-09-18) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-11-06) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-09-18) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-03) Backup: Time Machine Not Configured! Performance: System Load: 1.96 (1 min ago) 1.90 (5 min ago) 1.47 (15 min ago) Nominal I/O speed: 7.07 MB/s File system: 20.53 seconds Write speed: 732 MB/s Read speed: 2311 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) IDriveDaemon 11.74 % (IDrive Incorporated) EtreCheckPro 10.72 % (Etresoft, Inc.) idrive_ver_001 (4) 6.82 % (IDrive Incorporated) kernel_task 6.00 % (Apple) WindowServer 4.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (15) 1.00 GB (Google, Inc.) EtreCheckPro 627 MB (Etresoft, Inc.) mdworker_shared (20) 409 MB (Apple) system_profiler (2) 398 MB (Apple) mds_stores 270 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) idrive_ver_001 1006 KB / 58 MB (IDrive Incorporated) biometrickitd 18 KB / 146 KB (Apple) eoshostd 139 KB / 218 B (Apple) mDNSResponder 45 KB / 22 KB (Apple) apsd 14 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) IDriveDaemon 8 (IDrive Incorporated) idrive_ver_001 (4) 4 (IDrive Incorporated) WindowServer 3 (Apple) mds_stores 1 (Apple) mdworker_shared (20) 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 6.39 GB Used RAM: 6.13 GB Cached files: 3.48 GB Available RAM: 9.87 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-11 Microsoft AutoUpdate (4.29.20110804) 2020-11-11 Microsoft PowerPoint (16.43.20110804) 2020-11-11 Microsoft OneNote (16.43.20110804) 2020-11-11 Microsoft Outlook (16.43.20110804) 2020-11-11 Microsoft Word (16.43.20110804) 2020-11-12 Microsoft Excel (16.43.20110804) 2020-11-12 IDrive (1.0) Clean up: /Library/LaunchAgents/com.iDrive.IDSyncUtil.plist /Library/Application Support/IDriveforMac/IDriveHelperTools/IDSyncUtil.app/Contents/MacOS/IDSyncUtil Executable not found Diagnostics Information (past 7-30 days): 2020-11-12 12:51:25 /Library/Logs/DiagnosticReports/iBridge-stacks_2020-11-12-125125_Y*******************r.bridge Bridge Kernel Panic 2020-11-12 12:51:24 /Library/Logs/DiagnosticReports/iBridge-stacks_2020-11-12-125124_Y*******************r.bridge Bridge Kernel Panic 2020-11-12 12:51:04 AdobeIPCBroker.app Crash Executable: /Library/Application Support/Adobe/*/AdobeIPCBroker.app 2020-11-10 11:30:42 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-11-09 15:33:33 Google Ads Editor.app Crash Executable: /Applications/Google Ads Editor.app 2020-11-06 14:42:31 coreaudiod Crash Executable: /usr/sbin/coreaudiod Details: dyld3 mode 2020-11-05 15:28:50 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2020-11-05 13:59:55 zoom.us.app Crash Executable: /Applications/zoom.us.app End of report