GBs New MacBook Air 2021-12-26 EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-26 18:18:13 Download EtreCheckPro from https://etrecheck.com Runtime: 2:60 Performance: Excellent Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by d efault in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (Retina, 13-inch, 2020) MacBook Air Model: MacBookAir9,1 1.1 GHz Quad-Core Intel Core i5 (i5-1030NG7) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 57 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.75 GB used) disk1s1s1 - G******************D (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 103.20 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 654 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s6 - Update (APFS) (Shared - 6 MB used) disk2 - WD Ext HDD 1021 2.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - G**********y (Journaled HFS+) 2.00 TB (968.17 GB used) Mounted Volumes: disk1s1s1 - G******************D [APFS Snapshot] 499.96 GB (Shared - 15.75 GB used, 386.70 GB available, 378.02 GB free) APFS Mount point: / Page 1 GBs New MacBook Air 2021-12-26 Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 103.20 GB used, 386.70 GB available, 378.02 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 654 MB used, 378.02 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 378.02 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 6 MB used, 378.02 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - G**********y 2.00 TB (968.17 GB used, 1.03 TB free) Journaled HFS+ Mount point: /Volumes/G**********y Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.1 (21C52) Time since boot: About 9 hours Notifications: SongPop2.app one notification (one scheduled) DrCleanerProPlus.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Apps: 3 Old Applications: Page 2 GBs New MacBook Air 2021-12-26 55 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] ElmediaPlayer.kext - com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.0.0) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (Hewlett Packard, 5.25.1 - SDK 10.11) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (Hewlett Packard, 3.2.0) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (Hewlett Packard, 4.3.0 - SDK 10.10) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (Hewlett Packard, 4.4.0 - SDK 10.10) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (5.0.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 185 Apple tasks [Running] 153 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 166 Apple tasks [Running] 168 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-12-25) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-24) [Running] com.nordvpn.osx.helper.plist (TEFINKOM & CO S.A - installed 2020-04-09) [Loaded] com.wdc.WDPrivilegedHelper.plist (? 9f7f4405 - installed 2021-12-25) [Other] org.tcpdump.chmod_bpf.plist (? a9f8244f - installed 2021-12-25) User Login Items: [Loaded] DSLoginItemHelper (App Store - installed 2021-12-25) Modern Login Item /Applications/Antivirus One.app/Contents/Library/LoginItems/DSLoginItemHelper.app [Not Loaded] Bitwarden Login Helper (App Store - installed 2021-12-25) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Not Loaded] com.globaldelight.Boom3DMASHelper (App Store - installed 2021-12-25) Modern Login Item /Applications/Boom 3D.app/Contents/Library/LoginItems/com.globaldelight.Boom3DMASHelper.app [Not Loaded] Claquette Helper (App Store - installed 2021-12-25) Modern Login Item /Applications/Claquette.app/Contents/Library/LoginItems/Claquette Helper.app [Not Loaded] CleanMyMac-MAS Menu (App Store - installed 2021-12-25) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app [Not Loaded] S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor (App Store - installed 2021-12-25) Modern Login Item /Applications/CleanMyMac-MAS.app/Contents/Library/LoginItems/CleanMyMac-MAS Menu.app/Contents/Library/ LoginItems/S8EX82NJP6.com.macpaw.CleanMyMac-mas.HealthMonitor.app Page 3 GBs New MacBook Air 2021-12-26 [Loaded] TCLoginItemHelperProPlus (App Store - installed 2021-12-25) Modern Login Item /Applications/DrCleanerProPlus.app/Contents/Library/LoginItems/TCLoginItemHelperProPlus.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-12-17) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Running] Malwarebytes Browser Guard Updater (App Store - installed 2021-12-25) Modern Login Item /Applications/Malwarebytes Browser Guard.app/Contents/Library/LoginItems/Malwarebytes Browser Guard Updat er.app [Not Loaded] LaunchHelper (App Store - installed 2021-12-26) Modern Login Item /Applications/Memory Diag.app/Contents/Library/LoginItems/LaunchHelper.app [Loaded] MenuWeatherHelper (App Store - installed 2021-12-25) Modern Login Item /Applications/MenuWeather+.app/Contents/Library/LoginItems/MenuWeatherHelper.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-12-25) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] NordVPNLauncher (App Store - installed 2021-12-25) Modern Login Item /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] ShazamHelper (App Store - installed 2021-12-25) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-12-25) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2020-06-30) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manage r.app/Contents/Library/LoginItems/HP Device Monitor.app Audio Plug-ins: BoomAudio: 1.0.4 (Global Delight Technologies Pvt. Ltd - installed 2021-04-28) Backup: Skip System Files: No Auto backup: Yes Destinations: G**********y [Local] (Last used) Total size: 2.00 TB Total number of backups: 78 Oldest backup: 2020-09-14 15:19:31 Last backup: 2021-12-26 17:27:16 16 local snapshots Page 4 GBs New MacBook Air 2021-12-26 Oldest local snapshot: 2021-12-25 18:05:26 Last local snapshot: 2021-12-26 17:22:55 Performance: System Load: 2.99 (1 min ago) 4.22 (5 min ago) 4.50 (15 min ago) Nominal I/O speed: 0.08 MB/s File system: 18.19 seconds Write speed: 1305 MB/s Read speed: 1245 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 20.44 % (Apple) EtreCheckPro 13.22 % (Etresoft, Inc.) Antivirus One 9.22 % (App Store) kernel_task 3.50 % (Apple) DrCleanerProPlus 1.82 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 653 MB (Etresoft, Inc.) WindowServer 196 MB (Apple) DrCleanerProPlus 144 MB (App Store) Finder 118 MB (Apple) MTLCompilerService (9) 111 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 833 KB / 525 KB (Apple) biometrickitd 635 KB / 132 KB (Apple) remoted 265 KB / 365 KB (Apple) rapportd 41 KB / 33 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Antivirus One 22 (App Store) WindowServer 11 (Apple) DrCleanerProPlus 1 (App Store) com.apple.AppleUserHIDDrivers 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 504 MB Used RAM: 4.47 GB Cached files: 3.04 GB Available RAM: 3.53 GB Swap Used: 181 MB Page 5 GBs New MacBook Air 2021-12-26 Software Installs (past 60 days): Install Date Name (Version) 2021-10-30 Gifski (2.19.3) 2021-11-04 Capo (4.3) 2021-11-09 General Knowledge Quiz (28) 2021-11-09 MRTConfigData (1.85) 2021-11-18 iMovie (10.3.1) 2021-11-23 Mahjong Solitaire Epic (2.4.5) 2021-11-23 Authenticator (3.9.1) 2021-11-27 NordVPN IKE (6.8.4) 2021-12-02 PDF Professional (2.9) 2021-12-02 Rakuten Cash Back (6.6.2) 2021-12-03 Fill (2.0.10) 2021-12-07 MILK Books (3.1) 2021-12-09 Malwarebytes Browser Guard (1.0.7) 2021-12-10 GIHO_TubeGet_Pro (0) 2021-12-10 VN (0.9.1) 2021-12-10 GarageBand (10.4.5) 2021-12-10 Bitwarden (1.30.0) 2021-12-13 Speedtest (1.24) 2021-12-13 Core Services Application Configuration Data 12.0 (120.73) 2021-12-13 Spectrum Analyzer (5.3.2) 2021-12-14 G App Launcher (24.4.0) 2021-12-14 PDF Reader Pro Lite (2.8.6) 2021-12-14 Cleaner One Pro (6.2.1) 2021-12-14 GIPHY CAPTURE (4.2) 2021-12-15 Msg Converter Pro (2.3.3) 2021-12-16 XProtectPlistConfigData (2153) 2021-12-17 HP Smart (13.3.0.1461) 2021-12-20 Antivirus One (3.7.4) 2021-12-20 AdBlock One (1.5.3) 2021-12-21 Textify (4.0) 2021-12-21 Unarchiver One (3.2) 2021-12-24 CleanMyMac-MAS (4.10.0) 2021-12-25 macOS 12.1 (12.1) 2021-12-26 Memory Diag (2.4.8) Clean up: /Library/LaunchDaemons/org.tcpdump.chmod_bpf.plist /usr/local/bin/chmod_bpf Executable not found Diagnostics Information (past 7-30 days): 2021-12-26 11:25:54 signpost_reporter - High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2021-12-26 00:56:28 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-26-0 05628.ips - Crash 2021-12-25 00:41:15 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-25-0 04115.ips - Crash 2021-12-24 05:41:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-24-0 54117.ips - Crash 2021-12-23 00:52:34 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-23-0 Page 6 GBs New MacBook Air 2021-12-26 05234.ips - Crash 2021-12-22 00:14:01 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-22-0 01401.ips - Crash 2021-12-22 00:14:00 com.apple.WebKit.WebContent - High CPU Use (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebCont ent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-12-21 00:56:33 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-21-0 05633.ips - Crash 2021-12-20 01:04:51 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-20-0 10451.ips - Crash End of report Page 7