EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-07 14:00:07 Download EtreCheckPro from https://etrecheck.com Runtime: 2:58 Performance: Excellent Problem: Other problem Description: memory full Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,3 1,4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 88 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 279.68 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 528 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) disk2 - Apple Disk Image 2.85 TB () External Virtual Interface disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T**************************n (Mac OS Extended (Case-sensitive, Journaled)) 2.85 TB (2.06 TB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.69 GB used, 216.50 GB available, 200.64 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 279.68 GB used, 216.50 GB available, 200.64 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 528 MB used, 200.64 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 2.15 GB used, 200.64 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 4 MB used, 200.64 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - T**************************n 2.85 TB (2.06 TB used, 786.30 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T**************************n Network: Interface en6: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge Interface utun3: Change or Mask Your IP Screen sharing: Enabled System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 4 Notifications: Microsoft Outlook.app 95 notifications WhatsApp.app one notification Safari.app 80 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, CleanMyMac, and F-Secure Screen sharing: Enabled Unsigned Files: Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Apps: 4 Old Applications: 12 x86-only apps System Extensions: [Running] SystemExtension-Setapp-Version - version 1.2.1 (MacPaw Inc. - 2021-11-25) Application: /Applications/ClearVPN.app - version 1.2.1 (MacPaw Inc. - 2021-12-03) Description: We use system extension to establish VPN connection for you Kernel Extensions: /Applications/duet.app [Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9) /Library/Extensions [Not Loaded] fsauth.kext - com.f-secure.kext.fsauth (0.5.0 - SDK 10.13) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] sony_prs2.kext - com.sony.driver.prs2 (1.0.3d1) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 151 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 175 Apple tasks [Running] 159 Apple tasks [Other] One Apple task Launch Daemons: [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-11-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-07) Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-12-07) User Launch Agents: [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-11-29) User Login Items: [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-11-24) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2021-11-24) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-11-24) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] LaunchAtLoginHelper (MacPaw Inc. - installed 2021-12-03) Modern Login Item /Applications/ClearVPN.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] Microsoft Edge (Microsoft Corporation - installed 2021-12-03) Application /Applications/Microsoft Edge.app [Running] Microsoft Teams (Microsoft Corporation - installed 2021-11-16) Application /Applications/Microsoft Teams.app [Running] OneDrive (Microsoft Corporation - installed 2021-11-16) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-11-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-11-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] LaunchSnipHelper (App Store - installed 2021-11-16) Modern Login Item /Applications/Snip.app/Contents/Library/LoginItems/LaunchSnipHelper.app [Running] Spotify (Spotify - installed 2021-11-16) Application /Applications/Spotify.app [Loaded] StartUpHelper (Spotify - installed 2021-11-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] Notes (Apple - installed 2021-10-18) Application /System/Applications/Notes.app Internet Plug-ins: JavaAppletPlugin: (?) Backup: Skip System Files: No Mobile backups: Yes Auto backup: Yes Destinations: Data [Network] (Last used) Total size: 2.85 TB Total number of backups: 59 Oldest backup: 2021-01-20 09:58:57 Last backup: 2021-12-07 11:21:02 12 local snapshots Oldest local snapshot: 2021-12-06 14:01:29 Last local snapshot: 2021-12-07 13:06:14 Performance: System Load: 2.45 (1 min ago) 2.46 (5 min ago) 2.52 (15 min ago) Nominal I/O speed: 2.28 MB/s File system: 17.39 seconds Write speed: 2163 MB/s Read speed: 2213 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 11 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 24.50 % (Etresoft, Inc.) Spotify Helper (Renderer) 19.28 % (Spotify) kernel_task 18.65 % (Apple) backupd 16.72 % (Apple) WindowServer 14.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 603 MB (Apple) MTLCompilerService (47) 472 MB (Apple) com.apple.WebKit.WebContent (10) 426 MB (Apple) Microsoft Edge Helper (Renderer) (9) 353 MB (Microsoft Corporation) EtreCheckPro 254 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.macpaw.clearvpn.macos-site-ver.system-network-extension 246 MB / 426 MB (MacPaw Inc.) Spotify 4 MB / 38 KB (Spotify) mDNSResponder 1 MB / 258 KB (Apple) CalendarAgent 550 KB / 23 KB (Apple) corespeechd 906 B / 553 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) backupd 29 (Apple) WindowServer 5 (Apple) Spotify Helper (Renderer) 4 (Spotify) fseventsd 2 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 17 MB Used RAM: 6.19 GB Cached files: 1.80 GB Available RAM: 1.81 GB Swap Used: 972 MB Software Installs (past 60 days): Install Date Name (Version) 2021-10-09 Safari (15.0) 2021-10-09 macOS 11.6 (11.6) 2021-10-18 Device Support Update (1.0.0.0.1.1632960232) 2021-10-19 GarageBand (10.4.4) 2021-11-01 macOS Monterey (12.0.1) 2021-11-03 Zoom (5.8.3.2240) 2021-11-16 macOS 12.0.1 (12.0.1) 2021-11-16 Core Services Application Configuration Data 12.0 (120.72) 2021-11-16 MRTConfigData (1.85) 2021-12-07 Microsoft AutoUpdate (4.42.21120500) 2021-12-07 Microsoft Excel (16.57.21120501) 2021-12-07 Microsoft OneNote (16.57.21120501) 2021-12-07 Microsoft Outlook (16.57.21120501) 2021-12-07 Microsoft PowerPoint (16.57.21120501) 2021-12-07 Microsoft Word (16.57.21120501) Diagnostics Information (past 7-30 days): 2021-12-07 13:44:17 Mail Crash (13 times) Executable: /System/Applications/Mail.app Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInval idArgumentException', reason: '*** -[__NSPlaceholderArray initWithObje cts:count:]: attempt to insert nil object from objects[0]' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2021-12-07 11:36:45 Microsoft Outlook.app High CPU Use (2 times) Executable: /Applications/Microsoft Outlook.app 2021-12-07 11:32:52 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2021-12-07-113252.ips Crash 2021-12-07 11:09:19 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2021-12-07-110919.ips Crash 2021-12-07 01:09:05 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-07-010905.ips Crash 2021-12-06 18:03:24 photoanalysisd High CPU Use (7 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2021-12-06 10:05:13 com.apple.quicklook.ThumbnailsAgent High CPU Use Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent 2021-12-06 00:51:36 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-06-005136.ips Crash 2021-12-05 00:13:07 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-05-001307.ips Crash 2021-12-04 00:00:48 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-04-000048.ips Crash 2021-12-03 00:18:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-03-001840.ips Crash 2021-12-02 00:06:04 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-02-000604.ips Crash 2021-12-01 16:09:35 Default coobgpohoikkiipiblmjeljniedjpjpf.app Crash Executable: ~/Applications/Chrome Apps.localized/Default coobgpohoikkiipiblmjeljniedjpjpf.app 2021-12-01 00:04:31 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-01-000431.ips Crash End of report