EtreCheckPro version: 6.8.12 (68084) Report generated: 2025-10-05 22:17:16 Download EtreCheckPro from https://etrecheck.com Runtime: 16:39 Performance: Poor Problem: Computer is too slow Description: Computer takes a long time to start up Major Issues: Anything that appears on this list needs immediate attention. Poor performance - EtreCheck report shows poor performance. This is unusual. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (452.01 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.49 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (2.15 GB used) disk2s6 - Update (APFS) (3 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express S.M.A.R.T. Details: 12% used, 125.11 TB written, 100% health, 40 unsafe shutdowns disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (452.01 GB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.49 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (2.15 GB used) disk2s6 - Update (APFS) (3 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 1.03 TB Free: 553.90 GB Available: 576.41 GB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 452.01 GB Shared values Size: 1.03 TB Free: 553.90 GB Available: 576.41 GB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.49 GB Shared values Size: 1.03 TB Free: 553.90 GB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 1.03 TB Free: 553.90 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 3 MB Shared values Size: 1.03 TB Free: 553.90 GB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) USB PnP Device(Echo-058) Apple Inc. - Apple Watch Magnetic Charging Cable Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge iCloud is limited without Full Disk Access System Software: macOS Sequoia 15.6.1 (24G90) Installed 2025-09-01 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Details: Restrictive config permissions - possibly malware System Launch Daemons: [Not Loaded] 41 Apple tasks [Loaded] 198 Apple tasks [Running] 175 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 219 Apple tasks [Running] 209 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-11-11) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-17) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2020-05-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-05-21) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-09-04) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-09-04) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-11-05) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-05-17) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-02-08) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-07) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2020-11-11) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-17) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Other] com.adobe.ccxprocess.plist (Not signed - installed 2020-11-11) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-05-21) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-07-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-09-04) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] com.ugee.MsgDisplay.plist (Not signed - installed 2021-08-31) Executable: /Applications/PenTablet/PenTabletSetting.app/Contents/Resources/MsgDisplay.app/Contents/MacOS/MsgDisplay [Other] com.ugee.PenTabletInfo.plist (Not signed - installed 2021-08-31) Executable: /Applications/PenTablet/PenTabletSetting.app/Contents/Resources/PenTabletInfo.app/Contents/MacOS/PenTabletInfo [Other] com.ugee.Pentablet2.0.plist (Not signed - installed 2023-05-14) Command: /Applications/XP-PenPenTabletPro/PenTablet.app/Contents/MacOS/PenTablet /mini [Running] com.ugee.pentablet.plist (Shenzhen Ugee Technology Co.,Ltd. - installed 2021-08-31) Executable: /Library/Application Support/PenTablet/PenTabletDriverUX.app/Contents/MacOS/PenTabletDriverUX User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-17) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-09-23) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2025-09-23) Modern Login Item /Applications/HP.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] magnetLauncher (App Store - installed 2025-04-21) Modern Login Item /Applications/Magnet.app/Contents/Library/LoginItems/magnetLauncher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-07-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 730 Apple apps 86 3rd party apps 51 x86-only apps No unsigned apps App Extensions: Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-11-11) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.80 (1 min ago) 1.52 (5 min ago) 1.04 (15 min ago) Nominal I/O usage: 3.35 MB/s File system: 21.71 seconds Write speed: 534 MB/s Read speed: 1062 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 12 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 33.42 % (Etresoft, Inc.) installd 18.76 % (Apple) WindowServer 5.38 % (Apple) syspolicyd 4.24 % (Apple) kernel_task 2.08 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 817 MB (Etresoft, Inc.) plugin-container (9) 472 MB (Mozilla Corporation) firefox 295 MB (Mozilla Corporation) AppleSpell 119 MB (Apple) MTLCompilerService (16) 97 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 453 KB / 188 KB (Apple) apsd 79 KB / 326 KB (Apple) rapportd 42 KB / 12 KB (Apple) firefox 4 KB / 4 KB (Mozilla Corporation) netbiosd 2 KB / 966 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) perl 2 (Apple) firefox 1 (Mozilla Corporation) installd 1 (Apple) CloudTelemetrySe 1 (Not signed) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 18 MB Used RAM: 4.59 GB Cached files: 3.40 GB Available RAM: 3.41 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-08-07 XProtectPlistConfigData (5309) - Software update 2025-08-07 XProtectPayloads (153) - Software update 2025-08-13 Microsoft Outlook (16.101.25092825) - Installer 2025-08-13 Microsoft PowerPoint (16.101.25092825) - Installer 2025-08-14 Microsoft Word (16.101.25092825) - Installer 2025-08-14 XProtectPlistConfigData (5310) - Software update 2025-08-20 XProtectPlistConfigData (5311) - Software update 2025-08-21 Microsoft Outlook (16.101.25092825) - Installer 2025-08-21 Microsoft PowerPoint (16.101.25092825) - Installer 2025-08-21 Microsoft Word (16.101.25092825) - Installer 2025-08-26 Adobe Acrobat Reader (25.001.20630) (25.001.20630) - Installer 2025-08-27 Microsoft Outlook (16.101.25092825) - Installer 2025-08-27 Microsoft PowerPoint (16.101.25092825) - Installer 2025-08-27 Microsoft Word (16.101.25092825) - Installer 2025-08-27 XProtectPlistConfigData (5312) - Software update 2025-08-29 Adobe Acrobat (25.001.20643) (25.001.20643) - Installer 2025-08-30 Adobe Acrobat Reader (25.001.20643) (25.001.20643) - Installer 2025-09-01 macOS 15.6.1 (15.6.1) - Software update 2025-09-01 MRTConfigData (1.93) - Software update 2025-09-01 Gatekeeper Compatibility Data (1.0) - Software update 2025-09-04 XProtectCloudKitUpdate (5313) - XProtectUpdateService 2025-09-04 Microsoft AutoUpdate (4.80.25073044) - Installer 2025-09-04 Microsoft PowerPoint (16.101.25092825) - Installer 2025-09-04 Microsoft Word (16.101.25092825) - Installer 2025-09-07 XProtectPlistConfigData (5313) - Software update 2025-09-09 Microsoft Outlook (16.101.25092825) - Installer 2025-09-09 Microsoft PowerPoint (16.101.25092825) - Installer 2025-09-09 Microsoft Word (16.101.25092825) - Installer 2025-09-11 XProtectCloudKitUpdate (5314) - XProtectUpdateService 2025-09-11 XProtectPlistConfigData (5314) - Software update 2025-09-15 Adobe Acrobat (25.001.20693) (25.001.20693) - Installer 2025-09-17 XProtectCloudKitUpdate (5315) - XProtectUpdateService 2025-09-17 XProtectPlistConfigData (5315) - Software update 2025-09-18 Microsoft Outlook (16.101.25092825) - Installer 2025-09-18 Microsoft PowerPoint (16.101.25092825) - Installer 2025-09-18 Microsoft Word (16.101.25092825) - Installer 2025-09-18 Adobe Acrobat Reader (25.001.20693) (25.001.20693) - Installer 2025-09-22 Mobile Device (1.0.0.0) - Software update 2025-09-23 HP (20.1) - App Store 2025-09-24 XProtectCloudKitUpdate (5316) - XProtectUpdateService 2025-09-24 Microsoft Outlook (16.101.25092825) - Installer 2025-09-24 Microsoft PowerPoint (16.101.25092825) - Installer 2025-09-24 Microsoft Word (16.101.25092825) - Installer 2025-09-24 XProtectPlistConfigData (5316) - Software update 2025-10-01 Microsoft Outlook (16.101.25092825) - Installer 2025-10-02 Microsoft PowerPoint (16.101.25092825) - Installer 2025-10-02 XProtectCloudKitUpdate (5317) - XProtectUpdateService 2025-10-03 Microsoft Word (16.101.25092825) - Installer 2025-10-03 Adobe Acrobat (25.001.20756) (25.001.20756) - Installer 2025-10-03 XProtectPlistConfigData (5317) - Software update 2025-10-05 Microsoft Word (16.101.25092825) - Installer Clean up: /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater Executable not found /Library/LaunchAgents/com.ugee.Pentablet2.0.plist /Applications/XP-PenPenTabletPro/PenTablet.app/Contents/MacOS/PenTablet Executable not found /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud Executable not found /Library/LaunchAgents/com.ugee.PenTabletInfo.plist /Applications/PenTablet/PenTabletSetting.app/Contents/Resources/PenTabletInfo.app/Contents/MacOS/PenTabletInfo Executable not found /Library/LaunchAgents/com.ugee.MsgDisplay.plist /Applications/PenTablet/PenTabletSetting.app/Contents/Resources/MsgDisplay.app/Contents/MacOS/MsgDisplay Executable not found /Library/LaunchAgents/com.adobe.ccxprocess.plist /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app Executable not found End of report