EtreCheckPro version: 6.8.0 (68018)
Report generated: 2023-12-02 13:43:53
Download EtreCheckPro from https://etrecheck.com
Runtime: 36:15

Performance: Poor

Problem: Computer is too slow

Major Issues:
    Anything that appears on this list needs immediate attention.

    Failing hard drive - This computer has a hard drive that appears to be failing.
    Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Clean up - There are orphan files that could be removed.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    System modifications - There are a large number of system modifications running in the background.
    Limited permissions - More information may be available with Full Disk Access.
    Kernel extensions present - This computer has kernel extensions that may not work in the future.
    Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
    iMac (Retina 4K, 21.5-inch, 2017)
        Status: Supported
    iMac Model: iMac18,2
    3.6 GHz Quad-Core Intel Core i7 (i7-7700) CPU: 4-core
    16 GB RAM - Upgradeable by an Apple Authorized Service Provider
        BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400
        BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400

Video Information:
    Radeon Pro 555 - VRAM: 2 GB
        iMac (built-in) 4096 x 2304

Drives:
    disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 [APFS Container] 1000.00 GB
            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
                disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (621.63 GB used)
                disk1s2 - Preboot (APFS) [APFS Preboot] (2.07 GB used)
                disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used)
                disk1s4 (APFS) [APFS Container] (9.17 GB used)
                    disk1s4s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used)
                disk1s5 - VM (APFS) [APFS VM] (1 MB used)
                disk1s6 - Update (APFS) (10 MB used)

    disk2 - Seagate BUP Slim Mac SL 2.00 TB
    External USB 480 Mbit/s USB
        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk2s2 [APFS Container] 2.00 TB
            disk3 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes)
                disk3s2 - S****** (APFS) (1.28 TB used)

Mounted Volumes:
    disk1s1 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Used: 621.63 GB
        Shared values
            Size: 1000.00 GB
            Free: 365.79 GB
            Available: 394.72 GB

    disk1s2 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 2.07 GB
        Shared values
            Size: 1000.00 GB
            Free: 365.79 GB
            Available: 365.78 GB

    disk1s4s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 9.17 GB
        Shared values
            Size: 1000.00 GB
            Free: 365.79 GB
            Available: 394.72 GB

    disk1s5 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 1 MB
        Shared values
            Size: 1000.00 GB
            Free: 365.79 GB
            Available: 365.78 GB

    disk1s6 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 10 MB
        Shared values
            Size: 1000.00 GB
            Free: 365.79 GB
            Available: 365.78 GB

    disk3s2 - S******
        Filesystem: APFS
        Mount point: /Volumes/S*****e
        Used: 1.28 TB
        Shared values
            Size: 2.00 TB
            Free: 722.49 GB

Network:
    Interface en0: Ethernet
    Interface en5: iPhone
    Interface en1: Wi-Fi
        802.11 a/b/g/n/ac
    Interface bridge0: Thunderbolt Bridge

    Printer sharing: Enabled
    Remote Management: Enabled
    Screen sharing: Enabled
    Remote login: Enabled

System Software:
    macOS Ventura 13.6.1 (22G313)
    Time since boot: Less than an hour

Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple

    Printer sharing: Enabled
    Remote Management: Enabled
    Screen sharing: Enabled
    Remote login: Enabled

Unsigned Files:
    Launchd: ~/Library/LaunchAgents/com.dxo.OpticsPro11LaunchAgent.plist
        Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveStandaloneUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.microsoft.SyncReporter.plist
        Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

    Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
        Details: Exact match found in the legitimate list - probably OK

    Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist
        Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update
        Details: Exact match found in the legitimate list - probably OK

    Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

    System setting: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

    Apps: 2

Applications:
    505 apps
    52 x86-only apps
    5 unsigned apps

Kernel Extensions:
    /Applications/ExpressVPN.app
        [Not Loaded] ExpressVPNSplitTunnel.kext - com.expressvpn.splittunnel (ExprsVPN LLC, 1.0.2 - SDK 10.18)

    /Applications/Smart Switch/SmartSwitch.app
        [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.6.0 - SDK 10.9)

    /Library/Extensions
        [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (Seagate Technologies LLC, 27.0 - SDK 10.10)

System Launch Daemons:
    [Not Loaded] 34 Apple tasks
    [Loaded] 191 Apple tasks
    [Running] 162 Apple tasks
    [Other] 3 Apple tasks

System Launch Agents:
    [Not Loaded] 19 Apple tasks
    [Loaded] 202 Apple tasks
    [Running] 176 Apple tasks

Launch Daemons:
    [Not Loaded] com.expressvpn.expressvpnd.plist (ExprsVPN LLC - installed 2023-04-04)
        Executable: /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd

    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Not signed - installed 2022-10-10)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2022-10-28)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-11-28)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-11-28)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

    [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

    [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-11)

    [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, Inc. - installed 2023-11-02)
        Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/aceagent

    [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, Inc. - installed 2023-11-02)
        Executable: /Library/Audio/Plug-Ins/HAL/ACE.driver/Contents/Resources/acetool

    [Loaded] com.xrite.device.xrdd.plist (X-Rite, Incorporated - installed 2023-03-12)
        Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd

Launch Agents:
    [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2023-08-09)
        Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent

    [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10)
        Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager

    [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10)
        Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor

    [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2023-08-29)
        Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app/Contents/MacOS/AOUMonitor FromSystemLogin

    [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2022-10-10)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

    [Loaded] com.microsoft.SyncReporter.plist (Not signed - installed 2022-10-28)
        Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-11-27)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-11-28)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

    [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2020-12-09)
        Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

    [Loaded] com.ricoh.pfu.SshAutoLaunch.plist (PFU LIMITED - installed 2023-11-02)
        Command: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshAutoLaunch.app/Contents/MacOS/SshAutoLaunch FromSystemLogin

    [Loaded] com.xrite.device.softwareupdate.plist (Not signed - installed 2021-02-10)
        Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update

User Launch Agents:
    [Loaded] com.dxo.OpticsPro11LaunchAgent.plist (Not signed - installed 2023-03-12)
        Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/opticsPro11LaunchAgent

    [Not Loaded] com.dxo.PhotoLab6LaunchAgent.plist (DxO Labs - installed 2023-03-12)
        Executable: ~/Library/Application Support/DxO Labs/LaunchAgents/photoLab6LaunchAgent

    [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2023-03-12)
        Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload

    [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2023-03-12)
        Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate

User Login Items:
    [Not Loaded] LoginHelper (App Store - installed 2023-03-12)
        Modern Login Item
        /Applications/Audio Recorder.app/Contents/Library/LoginItems/LoginHelper.app

    [Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2023-04-04)
        Application
        /Applications/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app

    [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2023-11-10)
        Modern Login Item
        /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app

    [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13)
        Modern Login Item
        /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

App Extensions:
    Share services:
        OneNote - /Applications/Microsoft OneNote.app
        Photo Transfer App - /Applications/Photo Transfer App.app

    QuickLook Previews:
        EtreCheckQuickLook - /Applications/EtreCheckPro.app
            com.etresoft.etrecheck4 *.etrecheck

    QuickLook Previews (legacy):
        AlbumWALK - /Applications/Family Tree Maker 2019.app
            com.mackiev.alpha.story *.tap
        neopeek - /Applications/NeoOffice.app
            org.oasis-open.opendocument.spreadsheet-template *.ots
            org.neooffice.draw *.sxd
            org.oasis.opendocument.text-master
            org.neooffice.calc *.sxc
            org.oasis-open.opendocument.presentation-template *.otp
            org.oasis-open.opendocument.graphics-template *.otg
            org.oasis-open.opendocument.formula *.odf
            org.oasis-open.opendocument.text-template *.ott
            org.oasis.opendocument.graphics
            org.oasis-open.opendocument.graphics *.odg
            org.oasis.opendocument.formula
            org.oasis.opendocument.spreadsheet
            org.neooffice.writer *.sxw
            org.neooffice.impress *.sxi
            org.neooffice.writer.global *.sxg
            org.oasis-open.opendocument.spreadsheet *.ods
            org.oasis.opendocument.text
            org.oasis-open.opendocument.text-master *.odm
            org.oasis-open.opendocument.presentation *.odp
            org.oasis.opendocument.presentation

Internet Plug-ins:
    JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2023-03-12)

Audio Plug-ins:
    ACE: 11.9.6 (Rogue Amoeba Software, Inc. - installed 2023-11-10)
    MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07)

3rd Party System settings:
    Java (? - installed 2020-12-09)
    Toolkit (Seagate Technologies LLC - installed 2020-10-09)

Backup:
    Time Machine information is limited without Full Disk Access
    Destinations:
        S****** [Local] (Last used)
    5 local snapshots
    Oldest local snapshot: 2023-11-28 19:33:33
    Last local snapshot: 2023-12-02 12:58:59

Performance:
    System Load: 2.52 (1 min ago) 2.12 (5 min ago) 1.60 (15 min ago)
    Nominal I/O usage: 1.73 MB/s
    File system: 200.60 seconds (timed out)
    Write speed: 45 MB/s
    Read speed: 44 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 1 %
    User: 2 %
    Idle: 97 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    EtreCheckPro 12.24 % (Etresoft, Inc.)
    backupd 3.40 % (Apple)
    MailStorageManagement 2.64 % (Apple)
    kernel_task 1.66 % (Apple)
    XProtectRemediatorAdload 1.18 % (Apple)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheckPro 794 MB (Etresoft, Inc.)
    XProtectRemediatorAdload 671 MB (Apple)
    plugin-container (10) 594 MB (Mozilla Corporation)
    firefox 436 MB (Mozilla Corporation)
    Mail 208 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 531 KB / 308 KB (Apple)
    apsd 147 KB / 384 KB (Apple)
    Mail 261 KB / 192 KB (Apple)
    rapportd 82 KB / 41 KB (Apple)
    ExpressVPN 20 KB / 3 KB (ExprsVPN LLC)

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    MailStorageManagement 3 (Apple)
    XProtectRemediatorAdload 2 (Apple)
    backupd 1 (Apple)
    StorageManagementService 0 (Apple)
    SshImgProc 0 (PFU LIMITED)

Virtual Memory Information:
    Physical RAM: 16 GB

    Free RAM: 3.48 GB
    Used RAM: 6.12 GB
    Cached files: 6.40 GB

    Available RAM: 9.88 GB
    Swap Used: 0 B

Software Installs (past 60 days):
    Install Date Name (Version)
    2023-10-10 Microsoft Teams (1.00.626463)
    2023-10-10 Photo Transfer App (4.0.3)
    2023-10-11 Microsoft Teams classic (1.00.627656)
    2023-10-20 Microsoft Office Licensing Helper (0)
    2023-10-27 XProtectPayloads (118)
    2023-11-02 ScanSnap Online Update (3.1.39)
    2023-11-02 ScanSnap Home (2.20.0)
    2023-11-07 Brave-Browser-BRV002 (0)
    2023-11-09 EPSON Software Updater (2.6.3)
    2023-11-10 HP Smart (16.12.1)
    2023-11-10 XProtectPlistConfigData (2175)
    2023-11-15 Microsoft OneNote (16.79.23111019)
    2023-11-18 macOS 13.6.1 (13.6.1)
    2023-11-27 Safari (17.1)
    2023-11-28 Microsoft AutoUpdate (4.65.23112617)
    2023-11-29 Microsoft Excel (16.79.23112723)
    2023-11-29 Microsoft PowerPoint (16.79.23112723)
    2023-11-29 Microsoft Outlook (16.79.23112723)
    2023-11-29 Microsoft Word (16.79.23112723)

Clean up:
    /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
        /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
        Executable not found

Diagnostics Information (past 7-30 days):
    2023-12-02 13:08:42 /Library/Logs/DiagnosticReports/.knowledge-agent_2023-12-02-130842_H****************c.cpu_resource.diag - High CPU Use

    2023-12-02 10:19:41 suggestd - High CPU Use (5 times)
        Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd

    2023-12-02 00:50:56 Mail.app - High CPU Use (2 times)
        Executable: /System/Applications/Mail.app

    2023-12-01 04:44:51 mds_stores - High CPU Use
        Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

    2023-11-30 00:27:06 photoanalysisd - High CPU Use (4 times)
        Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd

    2023-11-27 19:36:52 knowledge-agent - High CPU Use (3 times)
        Executable: /usr/libexec/knowledge-agent

    2023-11-25 20:25:00 knowledgeconstructiond - High CPU Use
        Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond


End of report