EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-01-16 16:03:58 Download EtreCheckPro from https://etrecheck.com Runtime: 2:57 Performance: Excellent Problem: Other problem Description: font book will not launch after installing macOS Ventura 13.1 Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (16-inch, 2021) Status: Supported MacBook Pro Model: MacBookPro18,2 Apple M1 Max (m1) CPU: 10-core 32 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 168 Video Information: Apple M1 Max Color LCD 2992 x 1934 DELL U2518D 2560 x 1440 Drives: disk0 - APPLE SSD AP1024R 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (4 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 994.66 GB disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (8.87 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.87 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (4.73 GB used) disk3s3 - Recovery (APFS) [Recovery] (770 MB used) disk3s4 - Update (APFS) (23 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (317.43 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.69 GB used) disk2s2 - Update (APFS) (348 KB used) disk4 - TOSHIBA MK1059GSM 1.00 TB External USB 480 Mbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - L******T (Journaled HFS+) 999.86 GB (764.19 GB used) disk6 - LaCie Rugged USB-C 2.00 TB External USB 5 Gbit/s USB disk6s1 - L******T (Journaled HFS+) 2.00 TB (1.52 TB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 503 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 503 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 4 MB Shared values Size: 524 MB Free: 503 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.87 GB Shared values Size: 994.66 GB Free: 662.64 GB Available: 707.65 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 4.73 GB Shared values Size: 994.66 GB Free: 662.64 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 23 MB Shared values Size: 994.66 GB Free: 662.64 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 317.43 GB Shared values Size: 994.66 GB Free: 662.64 GB Available: 707.65 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 994.66 GB Free: 662.64 GB disk4s2 - L******T Filesystem: Journaled HFS+ Mount point: /Volumes/L******T Used: 764.19 GB Size: 999.86 GB Free: 235.67 GB Available: 238.90 GB disk6s1 - L******T Filesystem: Journaled HFS+ Mount point: /Volumes/L******T Used: 1.52 TB Size: 2.00 TB Free: 477.86 GB Available: 481.25 GB Network: Interface usbmodem204NTWG9B7212: LG Monitor Controls Interface en4: Ethernet Adapter (en4) Interface en5: Ethernet Adapter (en5) Interface en6: Ethernet Adapter (en6) Interface en7: Display Ethernet Interface en8: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Ventura 13.1 (22C65) Time since boot: About 7 hours Notifications: Creative Cloud.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.egnyte.EgnyteFS.Mounter.Helper.plist Executable: /Library/PrivilegedHelperTools/com.egnyte.EgnyteFS.Mounter.Helper Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Domain name invalid - possibly malware Running app: com.egnyte.EgnyteDriveLauncherHelper Applications: 600 apps 18 x86-only apps 3 unsigned apps Kernel Extensions: /Applications/Recoverit.app [Not Loaded] WondershareDriver.kext - com.wondershare.driver (2.5.6 - SDK 10.14) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 174 Apple tasks [Running] 172 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 178 Apple tasks [Running] 194 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-09-28) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.egnyte.EgnyteFS.Mounter.Helper.plist (Not signed - installed ) Executable: /Library/PrivilegedHelperTools/com.egnyte.EgnyteFS.Mounter.Helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-12-21) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-09) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-10-03) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-12-13) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-25) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-01-13) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2021-02-02) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Loaded] LaunchHelper (App Store - installed 2021-11-15) Modern Login Item /Applications/Battery Monitor.app/Contents/Library/LoginItems/LaunchHelper.app [Running] Dropbox (Dropbox, Inc. - installed 2023-01-13) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (App Store - installed 2023-01-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2023-01-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2022-11-23) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-12-16) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app App Extensions: Widgets: Battery Monitor - /Applications/Battery Monitor.app Finder sync extensions: Adobe Content Synchronizer Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Dropbox Transfer - /Applications/Dropbox.app File providers: Dropbox - /Applications/Dropbox.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt public.data EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): Cinema 4D - /Applications/Maxon Cinema 4D 2023/Cinema 4D.app net.maxon.cinema4d.c4d *.c4d DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Audio Plug-ins: MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2022-03-25) Backup: Time Machine information is limited without Full Disk Access Destinations: L******T [Local] L******T [Local] (Last used) 6 local snapshots Oldest local snapshot: 2023-01-16 09:41:49 Last local snapshot: 2023-01-16 15:45:03 Performance: System Load: 4.20 (1 min ago) 4.47 (5 min ago) 4.24 (15 min ago) Nominal I/O usage: 1.97 MB/s File system: 19.20 seconds Write speed: 5687 MB/s Read speed: 4029 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 26.14 % (Apple) EtreCheckPro 15.68 % (Etresoft, Inc.) kernel_task 9.46 % (Apple) Finder 5.80 % (Apple) Google Chrome Helper (Renderer) (35) 3.82 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (35) 5.29 GB (Google LLC) Adobe Photoshop 2023 1.92 GB (Adobe Inc.) EtreCheckPro 1.14 GB (Etresoft, Inc.) QuickLookSatellite 986 MB (Apple) com.apple.WebKit.WebContent (12) 984 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 2 MB / 1 MB (Apple) apsd 1 MB / 2 MB (Apple) exchangesyncd 536 KB / 74 KB (Apple) Dropbox 298 KB / 309 KB (Dropbox, Inc.) trustd 55 KB / 14 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 11 (Apple) Finder 4 (Apple) Google Chrome Helper (Renderer) (35) 2 (Google LLC) Battery Monitor 1 (App Store) Google Chrome Helper (GPU) 1 (Google LLC) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 2.96 GB Used RAM: 20.50 GB Cached files: 8.54 GB Available RAM: 11.50 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-11-17 Adobe Acrobat (22.003.20281) (22.003.20281) 2022-11-23 Slack (4.29.149) 2022-12-09 XProtectPayloads (86) 2022-12-16 WhatsApp (2.2246.10) 2022-12-21 Microsoft Teams (1.00.533356) 2023-01-13 macOS 13.1 (13.1) 2023-01-13 RosettaUpdateAuto (1.0.0.0.1.1669991246) 2023-01-13 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-16 OneDrive (22.248.1127) Diagnostics Information (past 7-30 days): 2023-01-16 15:53:55 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app 2023-01-16 15:30:32 Font Book.app Hang (15 times) Executable: /System/Applications/Font Book.app 2023-01-12 09:13:12 mobileassetd High CPU Use Executable: /usr/libexec/mobileassetd End of report