EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-03-14 10:58:56 Download EtreCheckPro from https://etrecheck.com Runtime: 3:09 Performance: Excellent Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,4 1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 126 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 170.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 370 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] 250.69 GB (Shared - 170.42 GB used, 64.20 GB available, 61.95 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 370 MB used, 61.95 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 61.95 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.05 GB used, 64.20 GB available, 61.95 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 2 MB used, 61.95 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en9: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.70 TB available System Software: macOS Big Sur 11.2.1 (20D74) Time since boot: About 17 days Notifications: Safari.app 2 notifications Speedtest.app one notification CleanMyMac X.app 2 notifications (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intel.haxm.plist Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.snap.SnapCameraRemover.plist Executable: /bin/bash -c ' if [ ! -d "/Applications/Snap Camera.app" ]; then osascript -e " tell application \"System Events\" set answer to the button returned of (display dialog \"Do you want to remove all Snap Camera related data?\" buttons {\"No\", \"Yes\"} default button 2) end tell if answer is \"Yes\" then do shell script \" for currentHome in /Users/*/ ; do currentUser=\`echo \$currentHome | cut -d'/' -f 3\` currentUid=\`id -u \$currentUser\` launchctl asuser \$currentUid launchctl unload -w \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist rm \$currentHome/Library/LaunchAgents/com.snap.AssistantService.plist launchctl asuser \$currentUid l Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app/Contents/MacOS/Core Sync Apps: 81 Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (16.1.2 49151 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (16.1.2 49151 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (16.1.2 49151 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (16.1.2 49151 - SDK 10.9) /Applications/Wondershare Filmora.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9) /Library/Application Support/VirtualBox [Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.1.16) [Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.1.16) [Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.1.16) [Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.1.16) /Library/Extensions [Not Loaded] intelhaxm.kext - com.intel.kext.intelhaxm (7.5.1 - SDK 10.9) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 152 Apple tasks [Running] 162 Apple tasks System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 167 Apple tasks [Running] 153 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-03-09) [Loaded] com.adobe.AdobeCreativeCloud.plist (? 54905df0 - installed 2021-03-10) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-11-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-11-24) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2021-01-25) [Running] com.kinoni.epoccam.daemon.plist (Kinoni Oy - installed 2020-12-17) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-01-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-02-22) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2021-01-04) [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2020-10-25) [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-10) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-11-24) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-03-12) [Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2019-05-27) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-02-25) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-01-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-02-22) [Loaded] com.parallels.toolbox.EnergySaverHelper.plist (Parallels International GmbH - installed 2020-05-31) [Not Loaded] com.snap.SnapCameraRemover.plist (? 8b6fbf24 - installed 2020-04-23) [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2020-12-07) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-11-25) [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2021-03-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-09) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-03-02) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-11-14) User Login Items: [Loaded] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-14) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] Autoupdate (Yvette Testut - installed 2021-01-01) Modern Login Item /Applications/AltServer.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] LaunchAtLoginHelper (Yvette Testut - installed 2021-01-01) Modern Login Item /Applications/AltServer.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Not Loaded] AmphetamineLoginHelper (App Store - installed 2020-12-04) Modern Login Item /Applications/Amphetamine.app/Contents/Library/LoginItems/AmphetamineLoginHelper.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-03-02) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-03-02) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Launcher Disabler (App Store - installed 2020-11-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-11-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShazamHelper (App Store - installed 2020-03-09) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-01-15) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] Surfshark (App Store - installed 2020-12-26) Modern Login Item /Applications/Surfshark.app/Contents/Library/LoginItems/LaunchAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-14) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-10) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-14) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-03-30) VirtualMic: 1.0 (Kinoni Oy - installed 2020-12-17) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2020-12-18) Grammarly for Safari (App Store - installed 2021-01-27) Honey (App Store - installed 2020-11-12) Backup: Auto backup: Yes Destinations: M*****************c [Local] (Last used) Total size: 999.46 GB Total number of backups: 9 Oldest backup: 2019-11-25 20:21:58 Last backup: 2020-12-20 11:38:20 2 local snapshots Oldest local snapshot: 2020-12-20 08:51:40 Last local snapshot: 2021-03-12 18:39:05 Performance: System Load: 3.09 (1 min ago) 3.22 (5 min ago) 2.46 (15 min ago) Nominal I/O speed: 0.04 MB/s File system: 16.44 seconds Write speed: 1005 MB/s Read speed: 1534 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 25.46 % (Etresoft, Inc.) WindowServer 12.10 % (Apple) kernel_task 4.60 % (Apple) Discord Helper (Renderer) (2) 1.94 % (Discord, Inc.) mds_stores 1.68 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (14) 623 MB (Google, Inc.) EtreCheckPro 381 MB (Etresoft, Inc.) kernel_task 337 MB (Apple) Discord Helper (Renderer) (2) 158 MB (Discord, Inc.) Google Chrome 154 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 52 MB / 6 MB (Apple) OneDrive 25 MB / 63 KB (App Store) corespeechd 178 KB / 9 MB (Apple) apsd 143 KB / 2 MB (Apple) netbiosd 590 KB / 188 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) OriginClient 2 (EA Swiss Sarl) Discord Helper (Renderer) (2) 1 (Discord, Inc.) NotificationCenter 1 (Apple) bluetoothd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 346 MB Used RAM: 6.10 GB Cached files: 1.56 GB Available RAM: 1.90 GB Swap Used: 1.21 GB Software Installs (past 60 days): Install Date Name (Version) 2021-01-15 Speedtest (1.19) 2021-01-15 Timetable (9.1.4) 2021-01-15 Numbers (10.0) 2021-01-15 Pages (10.0) 2021-01-15 Keynote (10.0) 2021-01-20 EpocCam (3.0) 2021-01-27 Grammarly for Safari (9.27) 2021-01-27 Xcode (12.4) 2021-02-22 Microsoft AutoUpdate (4.32.21021202) 2021-02-25 macOS 11.2.1 (11.2.1) 2021-02-25 Malwarebytes for Mac (1.0) 2021-03-09 Adobe Acrobat Reader DC (Continuous) (21.001.20140) 2021-03-10 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-03-11 XProtectPlistConfigData (2141) 2021-03-11 MRTConfigData (1.75) 2021-03-14 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) Diagnostics Information (past 7-30 days): 2021-03-12 17:01:59 The Sims 4.app Crash Executable: /Users/***/*/The Sims 4.app Details: dyld: launch, loading dependent libraries ~/Applications/The Sims 4.app/Contents/__Installer/Touchup End of report