EtreCheck version: 5.3.3 (5036) Report generated: 2019-08-20 18:33:34 Download EtreCheck from https://etrecheck.com Runtime: 2:31 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: When the computer goes into sleep mode, if I dont log in soon, it wil l automatically close all my applications. Then when I log back in, i t acts like I just rebooted my machine. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (27-inch, Late 2012) iMac Model: iMac13,2 1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600  ok BANK 1/DIMM0 - 8 GB DDR3 1600  ok BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 660M - VRAM: 512 MB iMac 2560 x 1440 SAMSUNG 1920 x 1080 VX2250 SERIES 1920 x 1080 Drives: disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 285.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 4 volumes) disk2s1 - Macintosh HD (APFS) (Shared - 285.19 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk3 - Seagate Expansion 1.00 TB External USB 5 Gbit/s USB disk3s1 - AWB (MS-DOS FAT32) 1.00 TB (935 MB used) Mounted Volumes: disk2s1 - Macintosh HD 3.12 TB (Shared - 285.19 GB used - 2.82 TB free) APFS Mount point: / Encrypted disk2s2 - Preboot [APFS Preboot] 3.12 TB (Shared - 24 MB used - 2.82 TB free) APFS Mount point: /Volumes/Preboot disk2s4 - VM [APFS VM] 3.12 TB (Shared - 2.15 GB used - 2.82 TB free) APFS Mount point: /private/var/vm disk3s1 - AWB 1.00 TB (935 MB used - 999.03 GB free) MS-DOS FAT32 Mount point: /Volumes/AWB Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en10: iPhone 6 Interface en7: iPhone 3 Interface en1: Wi-Fi 802.11 a/b/g/n Interface en5: iPhone Interface en6: iPhone 2 Interface en8: iPhone 4 Interface en9: iPhone 5 Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G87) Time since boot: About a day Configuration Files: /etc/hosts - Count: 2 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: Symantec and McAfee Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.upwork.timetracker.plist Executable: ~/Library/Application Support/.s132/Upwork.app/Contents/MacOS/Upwork Details: Restrictive config permissions - possibly adware Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings2.NFM.plist Executable: /Library/Application Support/Symantec/Silo/NFM/DomainSettings/SymSharedSettingsd Details: Restrictive app permissions - possibly adware 32-bit Applications: 50 32-bit apps Kernel Extensions: /Applications/Parallels Access.app prl_virtual_hid.kext (1.0.3 - SDK 10.9) prl_virtual_sound.kext (1.0.36 - SDK 10.6) /Applications/Parallels Desktop.app prl_hypervisor.kext (14.1.3 45485 - SDK 10.9) prl_netbridge.kext (14.1.3 45485 - SDK 10.9) prl_usb_connect.kext (14.1.3 45485 - SDK 10.9) prl_vnic.kext (14.1.3 45485 - SDK 10.9) /Library/Application Support/Symantec/Silo/NFM/IntrusionPrevention/SavedNDCEngine/10.11 SymXIPS.kext (9.0.1 - SDK 10.10) /Library/Extensions SymInternetSecurity.kext (8.3.1 - SDK 10.11) SymIPS.kext (8.4.3 - SDK 10.11) NortonForMac.kext (8.3.1 - SDK 10.11) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 170 Apple tasks [Running] 115 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 171 Apple tasks [Running] 130 Apple tasks Launch Agents: [Other] com.mcafee.McAfeeSafariHost.plist (? 0 - installed 2018-03-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-08-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? aefd395a - installed 2019-07-04) [Running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Parallels International GmbH - installed 2019-07-15) [Running] com.symantec.uiagent.application.NFM.plist (Symantec - installed 2019-06-19) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-08-14) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) [Running] com.parallels.mobile.dispatcher.launchdaemon.plist (Parallels International GmbH - installed 2019-07-15) [Loaded] com.parallels.mobile.kextloader.launchdaemon.plist (Apple - installed 2019-07-29) [Loaded] com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2019-06-19) [Loaded] com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2019-06-19) [Running] com.symantec.VPNService.plist (Symantec - installed 2019-05-17) [Running] com.symantec.dsp.nortonaggregatord.plist (Symantec - installed 2019-06-19) [Other] com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2019-06-19) [Loaded] com.symantec.nortonutilities.daemon.plist (Symantec - installed 2019-06-19) [Running] com.symantec.sharedsettings2.NFM.plist (? 7786c96 - installed 2019-03-21) [Running] com.symantec.symdaemon.NFM.plist (Symantec - installed 2019-06-19) [Loaded] com.symantec.symqual.detail.NFM.plist (Symantec - installed 2019-06-19) [Loaded] com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2019-06-19) [Loaded] com.symantec.symqual.submit.NFM.plist (Symantec - installed 2019-06-19) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2013-07-12) [Other] com.adobe.assistant.plist (? 0 - installed 2019-05-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-08-20) [Running] com.parallels.mobile.startgui.launchagent.plist (Parallels International GmbH - installed 2019-08-20) [Loaded] com.upwork.timetracker.plist (? 0 - installed 2019-05-17) [Other] com.xyz.abc.Finder.plist (? 0 - installed 2019-05-14) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2019-08-14) (Application - /Applications/Dropbox.app) Parallels Toolbox.app (Parallels International GmbH - installed 2019-07-23) (Application - /Applications/Parallels Toolbox.app) Norton Secure VPN.app (Symantec - installed 2019-05-28) (Application - /Library/Application Support/Symantec/Norton Secure VPN.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) NP_2020Player_IKEA: 5.0.94.1 (? - installed 2012-09-28) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-15) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2017-11-15) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-13) SharePointBrowserPlugin: 14.7.7 (? - installed 2018-04-02) Silverlight: 5.1.30214.0 (? - installed 2014-04-02) JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-23) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-10) AirPlay: 2.0 (Apple - installed 2019-08-10) AppleAVBAudio: 760.6 (Apple - installed 2019-08-10) BridgeAudioSP: 5.52 (Apple - installed 2019-08-10) iSightAudio: 7.7.3 (Apple - installed 2019-08-10) Safari Extensions: Download Video - App Store (installed 2019-07-19) Open in Internet Explorer - App Store (installed 2019-03-12) Screenshot Page - App Store (installed 2019-07-19) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) Java (installed 2019-07-23) Time Machine: Time Machine information not available without Full Drive Access. 5 local snapshots Oldest local snapshot: 2019-08-19 14:00:42 Last local snapshot: 2019-08-20 12:17:37 Performance: System Load: 1.78 (1 min ago) 2.14 (5 min ago) 2.02 (15 min ago) Nominal I/O speed: 0.52 MB/s File system: 41.13 seconds Write speed: 188 MB/s Read speed: 423 MB/s CPU Usage Snapshot: Type Overall System 2 % User 27 % Idle 70 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 111.64 % (?) EtreCheck 3.56 % (App Store) HP Device Monitor 1.79 % (HP Inc.) com.apple.WebKit.WebContent (16) 0.69 % (Apple) Dropbox 0.10 % (Dropbox, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 563 MB (App Store) Dropbox 252 MB (Dropbox, Inc.) AdobeReader 187 MB (Adobe Systems, Inc.) App Store 159 MB (Apple) Safari 154 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 10 MB / 2 MB (?) Dropbox 505 KB / 270 KB (Dropbox, Inc.) com.apple.WebKit.Networking 9 KB / 9 KB (Apple) SystemUIServer 0 B / 264 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.30 GB Used RAM: 11.44 GB Cached files: 2.26 GB Available RAM: 4.56 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-07-23 Java 8 Update 221 2019-07-30 Slack (4.0.1) 2019-08-13 Microsoft OneNote 2019-08-13 Adobe Flash Player 2019-08-14 Microsoft AutoUpdate 2019-08-14 Microsoft Excel 2019-08-14 Microsoft PowerPoint 2019-08-14 Microsoft Outlook 2019-08-15 Microsoft Word 2019-08-16 MRTConfigData (1.48) 2019-08-20 Gatekeeper Configuration Data (179) 2019-08-20 EtreCheck (5.3.3) Clean up: ~/Library/LaunchAgents/com.xyz.abc.Finder.plist ~/Library/Application Support/.dir/Finder.app/Contents/MacOS/Finder Executable not found /Library/LaunchAgents/com.mcafee.McAfeeSafariHost.plist /Library/Application Support/McAfee/MSS/Applications/McAfeeSafariHost.app/Contents/MacOS/McAfeeSafariHost Executable not found ~/Library/LaunchAgents/com.adobe.assistant.plist ~/Library/Application Support/.dir/Finder Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report