EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-14 20:19:26 Download EtreCheckPro from https://etrecheck.com Runtime: 2:35 Performance: Excellent Problem: Other problem Description: Computer started running slow while browsing, mouse dragging or not ab le to control, beach balling, etc. Pinterest.com in particular kept st opping and having to force quit. I restarted the computer which took l onger than it ever has but Pinterest is still doing the same thing, ev en in incognito window. Iâ m concerned because I had a Pinterest messag e from an unknown person that was spammy right before this started. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,2 2.3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 363 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 322.27 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.25 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 322.27 GB used, 187.59 GB available, 162.45 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 499.96 GB (Shared - 3.22 GB used, 162.45 GB free) APFS Mount point: /private/var/vm Encrypted disk1s5 - Macintosh HD 499.96 GB (Shared - 11.25 GB used, 187.59 GB available, 162.45 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.44 TB available System Software: macOS Catalina 10.15.7 (19H2) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.chaos_group.swrm.plist Executable: /Applications/ChaosGroup/V-Ray/Swarm 1.4/swrm.bin Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Apps: 7 Kernel Extensions: /Library/Extensions [Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 169 Apple tasks [Running] 128 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 162 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-03-26) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-09-21) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-02-28) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-02-28) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-03-26) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-18) [Other] com.chaos_group.swrm.plist (? 8946340a - installed 2019-11-12) [Running] com.chaos_group.vrol.plist (CHAOS SOFTWARE OOD - installed 2019-11-12) [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2020-06-02) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-02-17) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-02-28) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-05) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-03-24) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-03-24) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-03-31) Application /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2021-04-01) Application /Applications/Dropbox.app [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2020-09-08) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Running] Google Chrome (Google, Inc. - installed 2021-04-14) Application /Applications/Google Chrome.app [Not Loaded] Launcher Disabler (App Store - installed 2021-04-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-04-13) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-02-28) Modern Login Item /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-03-06) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-03-26) AdobePDFViewer: 21.001.20145 (Adobe Systems, Inc. - installed 2021-03-06) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-02-02) Backup: Time Machine Not Configured! Performance: System Load: 1.92 (1 min ago) 1.62 (5 min ago) 1.99 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 14.38 seconds Write speed: 1762 MB/s Read speed: 2451 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 5 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 35.04 % (Etresoft, Inc.) WindowServer 10.58 % (Apple) kernel_task 2.70 % (Apple) Dropbox Web Helper (3) 0.46 % (Dropbox, Inc.) Adobe Creative Cloud 0.18 % (? - /Applications/Utilities) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (13) 1.37 GB (Google, Inc.) EtreCheckPro 337 MB (Etresoft, Inc.) Google Chrome 280 MB (Google, Inc.) MTLCompilerService (22) 276 MB (Apple) kernel_task 268 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) swrm.bin 2 MB / 1 MB (? - /Applications/ChaosGroup/V-Ray/Swarm 1.4) corespeechd 3 KB / 3 MB (Apple) mDNSResponder 653 KB / 92 KB (Apple) Dropbox 213 KB / 157 KB (Dropbox, Inc.) SubmitDiagInfo 246 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 6 (Apple) Dropbox Web Helper (3) 1 (Dropbox, Inc.) vrol.bin 1 (CHAOS SOFTWARE OOD) launchd 0 (Apple) FocusriteControlServer 0 (Focusrite Audio Engineering Ltd.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 16 MB Used RAM: 6.16 GB Cached files: 1.83 GB Available RAM: 1.84 GB Swap Used: 663 MB Software Installs (past 60 days): Install Date Name (Version) 2021-02-18 Adobe Acrobat Reader DC (21.001.20135) (21.001.20135) 2021-02-21 Adobe Acrobat Reader DC (21.001.20138) (21.001.20138) 2021-02-24 Adobe Acrobat Reader DC (21.001.20140) (21.001.20140) 2021-02-28 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-02-28 TeamViewer (15.15.5) 2021-03-11 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-22 MRTConfigData (1.76) 2021-03-23 Pages (11.0) 2021-03-23 Numbers (11.0) 2021-03-30 Keynote (11.0) 2021-03-31 Adobe Acrobat Reader DC (Continuous) (21.001.20145) 2021-04-02 XProtectPlistConfigData (2143) 2021-04-13 OneDrive (21.052.0314) 2021-04-14 macOS Catalina 10.15.7 Update Diagnostics Information (past 7-30 days): 2021-04-14 19:32:15 Adobe Desktop Service.app Crash (2 times) Executable: /Library/Application Support/Adobe/*/Adobe Desktop Service.app Details: abort() called Adobe Desktop Service(2455,0x700005440000) malloc: Incorrect checksum for freed object 0x7f848bc29e10: probably modified after being freed. Corrupt value: 0x7f848da18810 2021-04-14 18:55:21 Google Chrome.app Crash Executable: /Applications/Google Chrome.app 2021-04-14 18:55:18 syncdefaultsd Crash Executable: /System/Library/PrivateFrameworks/SyncedDefaults.framework/Support/syncdefaultsd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Unexpected syncIdentifier(5) for app:com.apple.se curity.cloudkeychainproxy3/0x7f9b4dc41dd0' terminating with uncaught exception of type NSException abort() called End of report