EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-07 21:43:07 Download EtreCheckPro from https://etrecheck.com Runtime: 45:19 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 27.55 GB disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk2 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk2s1 - m***** - Data (APFS) [APFS Virtual drive] (Shared - 586.92 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 337 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 6.44 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - m***S (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) Mounted Volumes: disk2s1 - m***** - Data [APFS Virtual drive] 1000.00 GB (Shared - 586.92 GB used, 391.21 GB available, 390.42 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 337 MB used, 390.42 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1000.00 GB (Shared - 6.44 GB used, 390.42 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - m***S [APFS Snapshot] 1000.00 GB (Shared - 15.05 GB used, 391.21 GB available, 390.42 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 1000.00 GB (Shared - 2 MB used, 390.42 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 0 B available iCloud Status: 5 pending files System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 3 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 189 Apple tasks [Running] 125 Apple tasks System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 205 Apple tasks [Running] 115 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-03-21) Launch Daemons: [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-10) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-03-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-01-28) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-08) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-08) User Login Items: [Loaded] 8x8 Meet (8x8, Inc. - installed 2020-12-07) Application /Applications/8x8 Meet.app [Running] Dropbox (Dropbox, Inc. - installed 2021-03-30) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Backup: Time Machine Not Configured! Performance: System Load: 1.16 (1 min ago) 1.29 (5 min ago) 1.31 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 107.13 seconds Write speed: 26 MB/s Read speed: 38 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.74 % (Etresoft, Inc.) WindowServer 5.18 % (Apple) ContextService 4.07 % (Apple) Google Chrome Helper (Renderer) (17) 2.28 % (Google, Inc.) mdworker_shared (3) 2.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (17) 823 MB (Google, Inc.) EtreCheckPro 384 MB (Etresoft, Inc.) Google Chrome 143 MB (Google, Inc.) garcon (37) 133 MB (Dropbox, Inc.) Microsoft Word 88 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 1 MB (Apple) Dropbox 3 MB / 3 MB (Dropbox, Inc.) netbiosd 36 KB / 20 KB (Apple) apsd 8 KB / 20 KB (Apple) rapportd 1 KB / 403 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (17) 3 (Google, Inc.) WindowServer 2 (Apple) photoanalysisd 1 (Apple) launchd 0 (Apple) Google Chrome Helper (3) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 22 MB Used RAM: 6.59 GB Cached files: 1.39 GB Available RAM: 1.41 GB Swap Used: 779 MB Software Installs (past 60 days): Install Date Name (Version) 2021-03-16 Microsoft PowerPoint (16.47.21031401) 2021-03-16 Microsoft OneNote (16.47.21031401) 2021-03-16 Microsoft Outlook (16.47.21031401) 2021-03-21 Microsoft AutoUpdate (4.33.21031401) 2021-03-21 Microsoft Word (16.47.21031401) 2021-03-24 Microsoft Excel (16.47.21032301) 2021-04-04 XProtectPlistConfigData (2143) 2021-04-05 macOS 11.2.3 (11.2.3) 2021-04-05 MRTConfigData (1.76) Diagnostics Information (past 7-30 days): End of report