EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-04-02 09:20:23 Download EtreCheckPro from https://etrecheck.com Runtime: 2:35 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (16-inch, 2019) MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 Battery: Health = Normal - Cycle count = 430 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Color LCD (built-in) 3072 x 1920 AMD Radeon Pro 5500M - VRAM: 4 GB Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.19 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.19 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 197.75 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 440 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.11 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 10 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.19 GB used, 286.57 GB available, 285.30 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 197.75 GB used, 286.57 GB available, 285.30 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 440 MB used, 285.30 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 20 KB used, 285.30 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 10 MB used, 285.30 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en10: iPhone Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.3.1 (21E258) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Aliwangwang.app 10 notifications Zalo.app 94 notifications CleanMyMac X.app 9 notifications (one scheduled) Safari.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and One Periodic Unsigned Files: Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app Preference Pane: /Library/PreferencePanes/Tuxera NTFS.prefPane Apps: 18 Old Applications: 39 x86-only apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (16.1.2 49151 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (16.1.2 49151 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (16.1.2 49151 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (16.1.2 49151 - SDK 10.9) /Library/Extensions [Not Loaded] HandsOff.kext - com.metakine.handsoff.driver (4.4.2 - SDK 10.14) [Loaded] kudstplink.kext - tl.uds.netusb.controller (2.53 - SDK 10.9) Startup Items: TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 196 Apple tasks [Running] 145 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 195 Apple tasks [Running] 146 Apple tasks Launch Daemons: [Running] nukshtplink.plist (KCodes Corporation - installed 2022-03-28) Launch Agents: [Not Loaded] update.log (? 229c758a - installed 2020-06-25) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-03-28) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2022-04-01) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2022-04-01) [Not Loaded] update.log (? 0 - installed 2021-05-18) User Login Items: [Running] CleanMyMac X Menu (? - installed 2022-03-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (? - installed 2022-03-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X HealthMonitor (? - installed 2022-03-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] Folx Schedule Helper (ELTIMA LLC - installed 2020-06-27) Modern Login Item /Applications/Folx.app/Contents/Library/LoginItems/FolxScheduleHelper.app [Running] Google Drive (Google, Inc. - installed 2022-03-27) Application /Applications/Google Drive.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2022-03-18) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Loaded] Messenger Login Helper (Facebook, Inc. - installed 2022-03-27) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-03-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-03-19) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] OpenKeyHelper (Tuyen Mai - installed 2019-11-06) Modern Login Item /Applications/OpenKey.app/Contents/Library/LoginItems/OpenKeyHelper.app [Not Loaded] OpenKeyUpdate (Tuyen Mai - installed 2019-11-06) Modern Login Item /Applications/OpenKey.app/Contents/Library/LoginItems/OpenKeyUpdate.app [Not Loaded] QQ jietu plugin (Tencent Technology (Shanghai) Co., Ltd - installed 2020-06-27) Modern Login Item /Applications/QQ.app/Contents/Library/LoginItems/QQ jietu plugin.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-03-26) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (Tencent Mobile International Limited - installed 2022-03-27) Modern Login Item /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-03-27) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] Zalo (VNG ONLINE CO.,LTD - installed 2022-04-01) Application /Applications/Zalo.app Internet Plug-ins: AdobePDFViewer: 20.009.20067 (Adobe Systems, Inc. - installed 2020-07-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-07-12) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-09-16) 3rd Party Preference Panes: Tuxera NTFS (? - installed 2020-06-25) Backup: Time Machine Not Configured! Performance: System Load: 4.98 (1 min ago) 8.34 (5 min ago) 4.56 (15 min ago) Nominal I/O speed: 66.48 MB/s File system: 20.76 seconds Write speed: 1858 MB/s Read speed: 3041 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 15.08 % (Etresoft, Inc.) WindowServer 8.14 % (Apple) kernel_task 3.15 % (Apple) PerfPowerServices 1.68 % (Apple) dasd 0.54 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Zalo Helper (Renderer) (4) 975 MB (VNG ONLINE CO.,LTD) com.apple.WebKit.WebContent (7) 957 MB (Apple) MTLCompilerService (16) 868 MB (Apple) EtreCheckPro 635 MB (Etresoft, Inc.) kernel_task 545 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) com.apple.WebKit.Networking 837 KB / 232 KB (Apple) SubmitDiagInfo 606 KB / 4 KB (Apple) biometrickitd 167 KB / 152 KB (Apple) mDNSResponder 58 KB / 54 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.WebKit.WebContent (7) 67 (Apple) MTLCompilerServi (6) 62 (?) Safari 9 (Apple) com.apple.WebKit.Networking (2) 5 (Apple) com.apple.WebKit (3) 4 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 934 MB Used RAM: 8.53 GB Cached files: 6.56 GB Available RAM: 7.47 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-02-10 Google Drive (1.3.16.180) 2022-02-20 Pages (11.2) 2022-02-20 Keynote (11.2) 2022-02-20 Numbers (11.2) 2022-02-21 Device Support Update (1.0.0.0.1.1632960232) 2022-02-21 macOS 11.6.4 (11.6.4) 2022-02-23 MiniNote (5.5) 2022-03-02 iLove Sticky Notes (2.3.5) 2022-03-15 GarageBand (10.4.6) 2022-03-17 macOS Monterey (12.3) 2022-03-18 HP Smart (13.5.0.1464) 2022-03-19 XProtectPlistConfigData (2158) 2022-03-21 å 为æ æ ºå ©æ (12.0.300) 2022-03-24 Brother P-touch Editor (5.3.7) 2022-03-25 WhatsApp (2.2208.15) 2022-03-26 macOS 12.3 (12.3) 2022-03-27 ARMDC Agent Installer (1.0.0) 2022-03-30 XPSView Lite (4.0) 2022-04-01 macOS 12.3.1 (12.3.1) 2022-04-02 MRTConfigData (1.91) Diagnostics Information (past 7-30 days): 2022-04-02 02:13:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-02-021317.ips Crash 2022-04-02 00:24:10 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-02-002410.ips Crash 2022-04-01 17:35:24 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-173524.ips Crash 2022-04-01 17:19:02 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-171902.ips Crash 2022-04-01 17:16:21 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-171621.ips Crash 2022-04-01 17:00:17 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-170017.ips Crash 2022-04-01 12:51:55 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-125155.ips Crash 2022-04-01 11:04:12 AdobeResourceSynchronizer Crash (10 times) Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app 2022-04-01 09:54:46 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-095446.ips Crash 2022-04-01 07:58:37 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-075837.ips Crash 2022-04-01 02:35:33 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-04-01-023533.ips Crash 2022-04-01 00:12:30 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-04-01-001230.ips Crash 2022-03-31 23:51:05 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-31-235105.ips Crash 2022-03-31 16:13:48 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-31-161348.ips Crash 2022-03-31 12:05:01 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-31-120501.ips Crash 2022-03-30 12:37:40 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-30-123740.ips Crash 2022-03-30 03:48:29 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-30-034829.ips Crash 2022-03-29 13:53:42 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-29-135342.ips Crash 2022-03-28 11:34:25 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-28-113425.ips Crash 2022-03-28 02:08:25 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-28-020825.ips Crash 2022-03-28 01:04:20 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-28-010420.ips Crash 2022-03-28 00:06:29 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-28-000629.ips Crash 2022-03-27 23:43:51 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-234351.ips Crash 2022-03-27 15:28:32 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-152832.ips Crash 2022-03-27 14:45:43 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-144543.ips Crash 2022-03-27 10:03:42 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-100342.ips Crash 2022-03-27 08:06:35 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-080635.ips Crash 2022-03-27 06:58:38 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-03-27-065838.ips Crash End of report