EtreCheckPro version: 6.5.6 (6F041)
Report generated: 2022-02-18 13:30:49
Download EtreCheckPro from https://etrecheck.com
Runtime: 9:22
Performance: Poor

Problem: Other problem
Description: 
Computer slow.
Random reboots.
Software update does not complete.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  SSD too slow - SSD is showing poor performance.
  Time Machine auto backup disabled - Time Machine auto backups are disabled.
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  MacBook Air (13-inch, 2017)
  MacBook Air Model: MacBookAir7,2
  1.8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core
  8 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  
  Battery: Health = Normal - Cycle count = 24

Video Information:
  Intel HD Graphics 6000 - VRAM: 1536 MB
    Color LCD 1440 x 900

Drives:
  disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x4 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 500.07 GB
      disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes)
        disk1s1 (APFS) [APFS Container] (Shared - 15.32 GB used)
          disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.32 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 286 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 216.15 GB used)
        disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
  disk1s1s1 - Macintosh HD [APFS Snapshot]
    500.07 GB (Shared - 15.32 GB used, 266.77 GB available, 266.44 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s2 - Preboot [APFS Preboot]
    500.07 GB (Shared - 286 MB used, 266.44 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    500.07 GB (Shared - 1.07 GB used, 266.44 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5 - Macintosh HD - Data [APFS Virtual drive]
    500.07 GB (Shared - 216.15 GB used, 266.77 GB available, 266.44 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s6 - Update
    500.07 GB (Shared - 3 MB used, 266.44 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en3: Bluetooth PAN
  iCloud Quota: 3.23 GB available

  Remote login: Enabled

System Software:
  macOS Big Sur 11.6.4 (20G417) 
  Time since boot: About 2 hours

Notifications:
  WhatsApp.app
    6 notifications

  EtreCheckPro.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
    Executable: /Library/Application Support/ElmediaPlayer/empdaemon
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Login Item: /Applications/Google Drive.app

  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin/Contents/PlugIns/PDEPrint.plugin
  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
  Plugin: /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin
  Plugin: /Library/Internet Plug-Ins/nplastpass.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/Word Browser Plugin.plugin
  Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin

  Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane
  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 2

Old Applications:
  20 x86-only apps

System Extensions:
  [Running] NetBarrier Extension - version 10.9.14 (INTEGO - 2020-11-19)
    Application: /Applications/Intego/NetBarrier.app - version 10.9.14
    Description: System Extension for the NetBarrier IP and Application Firewall

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] CiscoVPN.kext - com.cisco.nke.ipsec (2.0.1)
    [Not Loaded] ElmediaPlayer.kext - com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4)
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.2.3)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.22.00.00)
    [Not Loaded] HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1)
    [Not Loaded] IOVideoVidyoCamera.kext - com.vidyo.driver.VidyoCamera (1.0.0d1 - SDK 10.11)

Startup Items:
  HWNetMgr Path: /Library/StartupItems/HWNetMgr 
  HWPortDetect Path: /Library/StartupItems/HWPortDetect 

System Launch Daemons:
  [Not Loaded]  34 Apple tasks
  [Loaded]  190 Apple tasks
  [Running]  139 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  190 Apple tasks
  [Running]  128 Apple tasks

Launch Daemons:
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-03-20)
  [Not Loaded] com.eltima.ElmediaPlayer.daemon.plist (? 5fc87722  - installed 2011-08-20)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-11-05)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2020-12-09)
  [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-04-20)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-04-20)
  [Loaded] net.protected.macos.AVHelper.plist (SS Protect Limited - installed 2021-09-05)

Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-11-05)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-11-05)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 8dfead3b  - installed 2020-12-09)
  [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-04-20)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-04-20)

User Launch Agents:
  [Other] com.facebook.videochat.***.plist (Apple - installed 2020-01-01)
  [Other] com.lastpass.LastPassHelper.plist (? 0  - installed 2015-04-25)
  [Other] com.protocol.port.plist (? 0  - installed 2021-02-03)
  [Other] com.protocol.status.plist (? 0  - installed 2021-02-13)

User Login Items:
  [Not Loaded] LaunchHelper (App Store - installed 2021-02-23)
    Modern Login Item
    /Applications/Battery Monitor.app/Contents/Library/LoginItems/LaunchHelper.app

  [Loaded] Google Drive (? - installed 2022-02-10)
    Application
    /Applications/Google Drive.app

  [Not Loaded] TeamViewerMeetingLoginItem (TeamViewer GmbH - installed 2021-05-06)
    Modern Login Item
    /Applications/TeamViewer.app/Contents/Library/LoginItems/TeamViewerMeetingLoginItem.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-02-14)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

Internet Plug-ins:
  Flip4Mac WMV Plugin: 3.2.0.16   (? - installed 2013-11-06)
  PDEPrint: 2.0 (? - installed 2005-03-16)
  JavaAppletPlugin: Java 8 Update 281 build 09 (? - installed 2021-03-03)
  iPhotoPhotocast: 6.0 (? - installed 2007-03-31)
  CouponPrinter-FireFox_v2: Version 1.1.9 (? - installed 2012-11-14)
  nplastpass: 3.1.89 (? - installed 2015-04-25)
  Silverlight: 5.1.10411.0 (? - installed 2013-11-11)
  PDF Browser Plugin: 2.2.3 (? - installed 2005-11-22)
  Word Browser Plugin: 2.0.1 (? - installed 2005-03-02)

CoreMediaIO Plug-ins:
  VidyoCamera: 7.0 (Vidyo, Inc. - installed 2018-12-14)

3rd Party Preference Panes:
  Flip4Mac WMV (? - installed 2013-03-29)
  Java (? - installed 2020-12-09)

Backup:
  Mobile backups: No
  Auto backup: No
  Destinations: 
    B****p [Local] (Last used)
      Total size: 4.00 TB
      Total number of backups: 11
      Oldest backup: 2018-11-27 01:23:58
      Last backup: 2021-10-27 15:10:38

Performance:
  System Load: 11.24 (1 min ago) 22.80 (5 min ago) 12.83 (15 min ago)
  Nominal I/O speed: 1.32 MB/s
  File system: 120.11 seconds (timed out)
  Write speed: 677 MB/s
  Read speed: 511 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 11 %
  User: 22 %
  Idle: 67 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  system_profiler (2) 62.54 % (Apple)
  trustd (4) 31.16 % (Apple)
  WindowServer 21.30 % (Apple)
  EtreCheckPro 7.00 % (Etresoft, Inc.)
  kernel_task 5.03 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  plugin-container (9) 652 MB (Mozilla Corporation)
  system_profiler (2) 532 MB (Apple)
  EtreCheckPro 531 MB (Etresoft, Inc.)
  WhatsApp Helper (Renderer) (2) 368 MB (App Store)
  firefox 364 MB (Mozilla Corporation)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 479 KB / 228 KB (Apple)
  netbiosd 48 KB / 34 KB (Apple)
  firefox 9 KB / 5 KB (Mozilla Corporation)
  apsd 4 KB / 6 KB (Apple)
  rapportd 3 KB / 1 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  system_profiler (2) 16 (Apple)
  trustd (4) 11 (Apple)
  WindowServer 10 (Apple)
  mediaanalysisd 6 (?)
  syspolicyd 3 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 40 MB
  Used RAM: 4.29 GB
  Cached files: 3.67 GB

  Available RAM: 3.71 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-02-17 macOS 11.6.4 (11.6.4)
  2022-02-18 macOS Installer Notification (2.0)
  2022-02-18 XProtectPlistConfigData (2155)
  2022-02-18 MRTConfigData (1.88)

Clean up:
  ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist
    ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper
    Executable not found
  ~/Library/LaunchAgents/com.protocol.status.plist
    ~/Library/Application Support/ProtocolStatus/ProtocolStatus
    Executable not found
  ~/Library/LaunchAgents/com.protocol.port.plist
    ~/Library/Application Support/ProtocolPort/ProtocolPort
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-02-18 13:19:47 SafariBookmarksSyncAgent Crash (40 times)
    Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent
    Details:
      dyld: launch, loading dependent libraries

  2022-02-18 10:35:04 PasswordBreachAgent Crash (7 times)
    Executable: /Library/Apple/*/SafariSupport.bundle/Contents/MacOS/PasswordBreachAgent

  2022-02-18 10:33:48 Google Drive.app Crash (3 times)
    Executable: /Applications/Google Drive.app

  2022-02-18 08:32:35 photolibraryd High CPU Use
    Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd

  2022-02-18 00:46:11 systemmigrationd High CPU Use
    Executable: /System/Library/PrivateFrameworks/SystemMigration.framework/Versions/A/Resources/systemmigrationd

  2022-02-17 23:35:03 icdd Crash
    Executable: /System/Library/Image Capture/Support/icdd
    Details:
      dyld3 mode
End of report