EtreCheckPro version: 6.3.6 (6D029) Report generated: 2021-01-13 18:16:47 Download EtreCheckPro from https://etrecheck.com Runtime: 3:10 Performance: Good Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Proxies - Network proxies detected. This could be evidence of malware. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This computer has multiple antivirus apps installed. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 2.7 GHz Dual-Core Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Battery: Health = Normal - Cycle count = 407 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 90.56 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.35 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.12 GB (Shared - 90.56 GB used, 26.93 GB available, 17.40 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 17.40 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 11.35 GB used, 26.93 GB available, 17.40 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Proxies: SOCKS Interface en3: Bluetooth PAN Proxies: SOCKS Interface bridge0: Thunderbolt Bridge Proxies: SOCKS iCloud Quota: 41.28 GB available Printer sharing: Enabled System Software: macOS Catalina 10.15.7 (19H114) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, Avast, and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.avast.init.plist Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/app.update.plist Executable: ~/Library/Application Support/Updater/Updater.app/Contents/MacOS/Updater -mode update Launchd: /Library/LaunchAgents/com.avast.userinit.plist Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.update.plist Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400 Details: Exact match found in the legitimate list - probably OK Apps: 2 32-bit Applications: One 32-bit app System Extensions: [Not Loaded] Avast Antivirus System Extension - version 1.2.74 (AVAST Software a.s. - 2020-12-16) Application: /Applications/Avast.app/Contents/Backend/utils/Avast Security.app - version 1.2.72 (AVAST Software a.s. - 2020-12-16) Kernel Extensions: /Applications/Avast.app [Loaded] AvastFileShield.kext (4.0.0 - SDK 10.16) [Loaded] AvastPacketForwarder.kext (2.1 - SDK 10.16) /Applications/Wondershare Filmora9.app [Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.9) /Library/Extensions [Not Loaded] LfEtherConfig.kext (2.0) [Not Loaded] LfConnectDriver.kext (1.16.1 - SDK 10.9) [Not Loaded] PreSonus_AudioBox_VSL.kext (1.50 - SDK 10.8) [Not Loaded] PreSonus_AudioBox_VSLdsp.kext (1.50 - SDK 10.8) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 176 Apple tasks [Running] 121 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 179 Apple tasks [Running] 123 Apple tasks Launch Agents: [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-12-09) [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-12-22) [Other] com.avid.ApplicationManager.plist (? 15a48a0 - installed 2018-04-08) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-07) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-16) Launch Daemons: [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-12-09) [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-12-09) [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-12-22) [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-12-22) [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-12-22) [Loaded] com.avid.sibelius.plist (Avid Technology Inc - installed 2019-10-28) [Loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-12-01) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-01-13) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-07) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-02) [Running] com.spitfireaudio.LibraryManagerHelper.plist (Spitfire Audio LLP - installed 2020-09-25) User Launch Agents: [Loaded] app.update.plist (? 0 - installed 2021-01-13) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Other] com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2017-12-01) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2019-06-07) Modern Login Item /Applications/Go for Instagram.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2020-12-10) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-05-09) Backup: Time Machine Not Configured! Performance: System Load: 2.05 (1 min ago) 2.58 (5 min ago) 3.80 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 20.40 seconds Write speed: 197 MB/s Read speed: 1118 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 19 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 73.30 % (Apple) trustd (4) 28.96 % (Apple) EtreCheckPro 10.28 % (Etresoft, Inc.) WindowServer 8.46 % (Apple) kernel_task 5.62 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 1.30 GB (Apple) system_profiler (2) 630 MB (Apple) EtreCheckPro 466 MB (Etresoft, Inc.) Safari 248 MB (Apple) Spotify Helper (Renderer) 186 MB (Spotify) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Spotify 516 KB / 37 KB (Spotify) com.avast.proxy 227 KB / 80 KB (AVAST Software a.s.) mDNSResponder 157 KB / 75 KB (Apple) com.avast.daemon 31 KB / 5 KB (AVAST Software a.s.) apsd 12 KB / 18 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) com.apple.WebKit.WebContent (8) 1 (Apple) corebrightnessd 1 (Apple) Spotify Helper (Renderer) 1 (Spotify) Spotify 1 (Spotify) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 29 MB Used RAM: 4.84 GB Cached files: 3.13 GB Available RAM: 3.16 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-15 Logic Pro (10.6.1) 2020-12-16 Microsoft AutoUpdate (4.30.20121301) 2020-12-17 iMovie (10.2.2) 2020-12-19 XProtectPlistConfigData (2137) 2021-01-06 Twitter (8.48) 2021-01-09 macOS Big Sur (11.1) 2021-01-09 Security Update 2020-001 (10.15.7) 2021-01-09 Safari (14.0.2) 2021-01-09 MRTConfigData (1.72) 2021-01-10 Zoom (5.4.59780.1220) 2021-01-13 Malwarebytes for Mac (1.0) 2021-01-13 Microsoft Excel (16.45.21011103) 2021-01-13 Microsoft PowerPoint (16.45.21011103) 2021-01-13 Microsoft Word (16.45.21011103) Clean up: /Library/LaunchAgents/com.avid.ApplicationManager.plist /Applications/Avid/Application Manager/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager Executable not found Diagnostics Information (past 7-30 days): 2021-01-13 17:57:48 Updater.app Hang (4 times) Executable: ~/Library/Application Support/Updater/Updater.app 2021-01-13 17:03:37 Software Update.app Crash Executable: /System/Library/CoreServices/Software Update.app Details: dyld3 mode rdar:/problem/28724618 Couldn't connect to launchservicesd. 2021-01-10 16:13:53 com.apple.WebKit.WebContent High CPU Use Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-01-10 10:45:28 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd End of report