EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-12-24 15:39:57 Download EtreCheckPro from https://etrecheck.com Runtime: 2:22 Performance: Excellent Problem: Other problem Description: My MacBook Pro runs really hot when connected to an AC power source. Apple hardware diagnostics checked out fine so now I am investigating any software issues. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage! MacBook Pro Model: MacBookPro11,3 2.8 GHz Intel Core i7 (i7-4980HQ) CPU: 4-core 16 RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 5 Video Information: Intel Iris Pro - VRAM: 1536 MB NVIDIA GeForce GT 750M - VRAM: 2 GB Thunderbolt Display 2560 x 1440 Drives: disk0 - APPLE SSD SM1024F 1.00 TB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 564.30 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 44 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1.00 TB (Shared - 564.30 GB used, 460.41 GB available, 434.21 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1.00 TB (Shared - 1.07 GB used, 434.21 GB free) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en4: Thunderbolt Ethernet Interface en5: Display Ethernet Interface en8: Apple USB Ethernet Adapter Interface en7: iPad Interface en6: iPhone Interface fw0: Display FireWire Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 1.79 TB available File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled System Software: macOS Mojave 10.14.6 (18G7016) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.avid.mboxmini.helper.plist Executable: /Library/Application Support/Avid/{01313D13-570C-4a5c-8192-2EFEA4EA64D5}/LaunchdDaemon start Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.colormunkid.plist Executable: /Library/Frameworks/XRiteColorCore.framework/Versions/A/Resources/colormunkid Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avid.mbox.helper.plist Executable: /Library/Application Support/Avid/{DE88214A-90CB-4046-A916-CF93334682DC}/LaunchdDaemon start Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.device.message.plist Executable: /Library/Application Support/X-Rite/Devices/message.app/Contents/MacOS/message Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.paceap.eden.licensed.plist Executable: /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.fitbit.galileod.plist Executable: /Library/Application Support/Fitbit Connect/galileod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.xrite.device.softwareupdate.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.xrite.device.xrdd.plist Executable: /Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd Details: Exact match found in the legitimate list - probably OK Running app: /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/Resources/TabletDriver.app/Contents/MacOS/TabletDriver -psn_0_192559 Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Applications/Canon Utilities/CameraWindow/Wireless/WirelessCameraService.app/Contents/MacOS/WirelessCameraService Running app: /Applications/Canon Utilities/ImageTransferUtility/ImageTransferUtility.app/Contents/MacOS/ImageTransferUtility Running app: /Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app/Contents/MacOS/ColorMunki Photo Tray Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Login Item: /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app Login Item: /Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app Login Item: /Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app Login Item: /Applications/Canon Utilities/CameraWindow/Wireless/WirelessCameraService.app Login Item: /Applications/Canon Utilities/ImageTransferUtility/ImageTransferUtility.app Plugin: /Library/Internet Plug-Ins/LogitechHarmony.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/iLokClientHelper.plugin Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/ContentUploaderPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin Plugin: /Library/Audio/Plug-Ins/HAL/MMAudio Device.driver Plugin: /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/Avid Mbox.prefPane Preference Pane: /Library/PreferencePanes/Avid Mbox Mini.prefPane Apps: 55 32-bit Applications: 168 32-bit apps Kernel Extensions: /Library/Application Support/Roxio [Not Loaded] TDIXController.kext (1.6) /Library/Extensions [Not Loaded] FTDIKext.kext (1.0 - SDK 10.12) [Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.23-4 - SDK 10.12) [Not Loaded] RDUSB01D8Dev.kext (1.0.0 - SDK 10.9) [Not Loaded] RDUSB0217Dev.kext (1.0.0 - SDK 10.11) /System/Library/Extensions [Not Loaded] AvidMbox.kext (Avid Mbox 1.1.1 - SDK 10.6) [Not Loaded] AvidMboxMini.kext (Avid Mbox Mini 1.1.1 - SDK 10.6) [Loaded] DigiDal.kext (10.3.2.47 - SDK 10.6) [Not Loaded] PACESupportFamily.kext (5.9 - SDK 10.6) [Not Loaded] BJSBP2Driver.kext (1.5.0) Startup Items: PACESupport Path: /Library/StartupItems/PACESupport Qmaster Path: /Library/StartupItems/Qmaster ChmodBPF Path: /Library/StartupItems/ChmodBPF DigidesignLoader Path: /Library/StartupItems/DigidesignLoader System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 184 Apple tasks [Running] 101 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 189 Apple tasks [Running] 113 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-07-12) [Running] com.avid.mbox.helper.plist (? 6355d557 - installed 2012-10-18) [Running] com.avid.mboxmini.helper.plist (? 7d212b3f - installed 2012-11-14) [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-07) [Not Loaded] com.oracle.java.Java-Updater.plist (? 0 - installed ) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-07-18) [Running] com.xrite.colormunkid.plist (? 7fdd0b0c - installed 2014-10-24) [Running] com.xrite.device.message.plist (? 61595364 - installed 2014-10-31) [Loaded] com.xrite.device.softwareupdate.plist (? 2f2d6b43 - installed 2014-06-23) Launch Daemons: [Loaded] PACESupport.plist (? ab6b5614 - installed 2012-07-11) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2012-08-28) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-12-09) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-10-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-12-09) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-07) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.paceap.eden.licensed.plist (? 31c2e993 - installed 2012-07-12) [Running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-07-18) [Running] com.xrite.device.xrdd.plist (? 28f4ae75 - installed 2014-06-23) [Not Loaded] jp.co.roland.RDUSB01D8Setupd.plist (Roland Corporation - installed 2018-12-10) [Not Loaded] jp.co.roland.RDUSB0217Setupd.plist (Roland Corporation - installed 2019-03-12) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2018-11-11) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-12-24) User Login Items: [Running] WirelessCameraService (? - installed 2015-08-09) Application /Applications/Canon Utilities/CameraWindow/Wireless/WirelessCameraService.app [Running] ImageTransferUtility (? - installed 2016-07-19) Application /Applications/Canon Utilities/ImageTransferUtility/ImageTransferUtility.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-05-01) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2019-05-01) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2019-05-01) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Loaded] Microsoft AU Daemon (? - installed 2015-03-19) Application /Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app [Loaded] Launch Nikon Message Center 2 (? - installed 2019-02-16) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app [Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2020-12-24) Modern Login Item /Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] ColorMunki Photo Tray (? - installed 2015-03-22) Application /Library/Application Support/Colormunki/Photo/Tools/ColorMunki Photo Tray.app [Running] HP Device Monitor (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Loaded] MenuMetersApp (Yuji Tachikawa - installed 2018-09-27) Application ~/Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.app Internet Plug-ins: LogitechHarmony: 2.0 (? - installed 2015-03-19) Unity Web Player: UnityPlayer version 4.6.0f3 (? - installed 2015-03-19) Flip4Mac WMV Plugin: 3.1.0.24 (? - installed 2015-03-19) iLokClientHelper: 3.6 (? - installed 2015-03-19) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (Wacom Technology Corp. - installed 2017-07-18) AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2016-07-12) DivXBrowserPlugin: 1.3 (? - installed 2015-03-19) Silverlight: 5.1.20513.0 (? - installed 2015-03-19) iPhotoPhotocast: 7.0 (Apple - installed 2015-03-19) SharePointBrowserPlugin: 14.4.8 (? - installed 2015-03-20) GarminGpsControl: 4.2.0.0 (? - installed 2015-03-19) EPPEX Plugin: 3.0.5.0 (? - installed 2015-03-19) ContentUploaderPlugin: 1.2 (? - installed 2015-03-19) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-12-21) Digidesign CoreAudio: 9.0.6 (? - installed 2015-03-19) MMAudio Device: 1.3.1 (? - installed 2020-09-06) BridgeAudioSP: 5.52 (Apple - installed 2020-12-21) iSightAudio: 7.7.3 (Apple - installed 2019-08-05) AppleAVBAudio: 760.6 (Apple - installed 2019-08-05) DVCPROHDAudio: 1.0 (? - installed 2015-03-19) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-12-21) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2015-03-19) GT-1000 (Roland Corporation - installed 2018-01-14) KATANA (Roland Corporation - installed 2016-09-19) Mbox (? - installed 2015-03-19) Mbox Mini (? - installed 2015-03-19) MenuMeters (Yuji Tachikawa - installed 2018-09-27) WacomTablet (Wacom Technology Corp. - installed 2017-07-18) Backup: Time Machine information not available without Full Drive Access. 19 local snapshots Oldest local snapshot: 2020-12-21 09:14:14 Last local snapshot: 2020-12-24 13:00:11 Performance: System Load: 2.51 (1 min ago) 1.62 (5 min ago) 0.74 (15 min ago) Nominal I/O speed: 13.39 MB/s File system: 14.82 seconds Write speed: 880 MB/s Read speed: 1140 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 2 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 9.86 % (Apple) com.apple.WebKit.WebContent (3) 8.78 % (Apple) EtreCheckPro 7.34 % (Etresoft, Inc.) kernel_task 5.27 % (Apple) com.apple.WebKit.Networking 4.04 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 572 MB (Etresoft, Inc.) com.apple.WebKit.WebContent (3) 343 MB (Apple) com.apple.WebKit.WebContent (2) 139 MB (Apple) Mail 134 MB (Apple) WindowServer 114 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 88 KB (Apple) mDNSResponder 110 KB / 67 KB (Apple) apsd 25 KB / 25 KB (Apple) RTProtectionDaemon 21 KB / 4 KB (Malwarebytes Corporation) usbmuxd 9 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) atsd 5 (?) WindowServer 4 (Apple) com.apple.CloudP 3 (?) syncdefaultsd 3 (?) com.apple.WebKit.WebContent (3) 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 9.02 GB Used RAM: 4.09 GB Cached files: 2.89 GB Available RAM: 11.91 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-08 Adobe Flash Player 2020-12-09 Malwarebytes for Mac (1.0) 2020-12-18 XProtectPlistConfigData (2137) 2020-12-21 Tonebridge Guitar Effects (1.4) 2020-12-21 Safari (14.0.2) 2020-12-21 Security Update 2020-007 (10.14.6) Diagnostics Information (past 7-30 days): 2020-12-24 15:34:53 WacomTabletDriver.app Crash (17 times) Executable: /Library/Application Support/Tablet/WacomTabletDriver.app 2020-12-24 14:18:42 ImageTransferUtility.app Crash (13 times) Executable: /Applications/Canon Utilities/*/ImageTransferUtility.app Details: abort() called ImageTransferUtility(351,0x232080) malloc: *** error for object 0x7bd6 0a20: pointer being freed was not allocated 2020-12-24 13:05:25 backupd High CPU Use (5 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2020-12-21 18:16:40 tccd Crash (75 times) Executable: /System/Library/PrivateFrameworks/TCC.framework/Versions/A/Resources/tccd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSFileManager fileSystemRepresentationWithPath:]: nil or empty path argument' terminating with uncaught exception of type NSException abort() called End of report