September 14, 2019 Photos App: when selecting multiple pictures at a time to drag and drop into an existing Album the app will loose hold of the selected pictures and I have to re-select all over again. EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-14 11:34:53 Download EtreCheck from https://etrecheck.com Runtime: 2:24 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Description: Photos App: when selecting multiple pictures at a time to drag and dro p into an existing Album the app will loose hold of the selected pictu res and I have to re-select all over again. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Low disk space - This machine is running low on free hard drive space. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Mid 2011) iMac Model: iMac12,1 1 2.8 GHz Intel Core i7 (i7-2600S) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1333 ok BANK 1/DIMM0 - 4 GB DDR3 1333 ok BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: AMD Radeon HD 6770M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE SSD TS256C 251.00 GB (Solid State - TRIM: Yes) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 250.14 GB (237.95 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk1 - ST31000528AS 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 - M************2 (Journaled HFS+) 999.86 GB (73.51 GB used) Mounted Volumes: disk0s2 - Macintosh HD 250.14 GB (237.95 GB used - 11.93 GB free) Journaled HFS+ Mount point: / disk1s2 - M************2 999.86 GB (73.51 GB used - 926.35 GB free) Journaled HFS+ Mount point: /Volumes/M************2 disk4s2 - T******************s 2.00 TB (423.46 GB used - 1.57 TB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface usbmodemFD131: Љ Interface en0: Ethernet Interface en4: TomTom Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: OS X El Capitan 10.11.6 (15G22010) Time since boot: About 33 days Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/jp.co.canon.CUPSFAX.BG.plist Executable: /Library/Printers/Canon/CUPSFAX/BackGrounder/Canon FAX BackGrounder.app/Contents/MacOS/Canon FAX BackGrounder Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 29 32-bit apps System Launch Agents: [Not Loaded] 7 Apple tasks [Loaded] 155 Apple tasks [Running] 78 Apple tasks System Launch Daemons: [Not Loaded] 46 Apple tasks [Loaded] 143 Apple tasks [Running] 102 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.oracle.java.Java-Updater.plist (? 743787c1 - installed 2018-07-07) [Running] jp.co.canon.CUPSFAX.BG.plist (? dd98d457 - installed 2011-09-29) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2018-10-28) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2018-10-28) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-26) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2013-04-12) User Login Items: Adobe Reader.app (Adobe Systems, Inc. - installed 2018-01-27) (Application - /Applications/Adobe Reader.app) Firefox.app (Mozilla Corporation - installed 2019-09-07) (Application - /Applications/Firefox.app) Microsoft Database Daemon.app (Microsoft Corporation - installed 2017-09-26) (Application - /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app) PhotoStreamAgent (App Store - installed 2038-01-18) (Modern Login Item - /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app) iTunesHelper.app (Apple - installed 2018-07-27) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) Default Browser: 601 (Apple - installed 2017-08-08) AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2018-01-27) AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2018-01-27) Flash Player: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-26) JavaAppletPlugin: Java 8 Update 181 build 13 (? - installed 2018-09-05) Audio Plug-ins: BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-07-27) AirPlay: 2.0 (Apple - installed 2018-07-27) AppleAVBAudio: 406.1 (Apple - installed 2018-07-27) iSightAudio: 7.7.3 (Apple - installed 2018-07-27) 3rd Party Preference Panes: Flash Player (installed 2019-08-26) Java (installed 2018-09-05) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.77 (1 min ago) 1.37 (5 min ago) 1.51 (15 min ago) Nominal I/O speed: 0.08 MB/s File system: 25.69 seconds Write speed: 87 MB/s Read speed: 144 MB/s CPU Usage Snapshot: Type Overall System 1 % User 2 % Idle 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 11.61 % (App Store) Other processes 6.65 % (?) firefox 0.89 % (Mozilla Corporation) tccd 0.32 % (Apple) plugin-container (2) 0.31 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) firefox 487 MB (Mozilla Corporation) EtreCheck 405 MB (App Store) plugin-container (2) 342 MB (Mozilla Corporation) Safari 217 MB (Apple) Microsoft Word 173 MB (Microsoft Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 29 MB Used RAM: 5.51 GB Cached files: 2.46 GB Available RAM: 2.49 GB Swap Used: 92 MB Software Installs (past 30 days): Install Date Name (Version) 2019-08-26 Gatekeeper Configuration Data (181) 2019-09-10 Adobe Flash Player 2019-09-13 MRTConfigData (1.49) 2019-09-14 EtreCheck (5.3.3) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. 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