EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-05 15:24:50 Download EtreCheckPro from https://etrecheck.com Runtime: 5:07 Performance: Good Problem: Beachballing Description: My Imac is crashing, freezing and sometimes restarting. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core 20 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Video Information: Radeon Pro 560X - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - KINGSTON SA400S37960G 960.20 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 959.99 GB disk1 [APFS Virtual drive] 959.99 GB (Shared by 6 volumes) disk1s1 - M*******************s (APFS) [APFS Virtual drive] (683.99 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.90 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.15 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (9.07 GB used) disk1s5s1 - M***********D (APFS) [APFS Snapshot] (9.07 GB used) disk1s6 - Update (APFS) (8 MB used) disk2 - Generic External 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 1000.00 GB disk4 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk4s1 - L*********p (APFS) (568.28 GB used) disk4s2 - Update (APFS) (38.83 GB used) disk4s3 - Preboot (APFS) [APFS Preboot] (46 MB used) disk4s4 - Recovery (APFS) [Recovery] (523 MB used) disk4s5 - VM (APFS) [APFS VM] (10.74 GB used) disk3 - WD Elements 2621 2.00 TB External USB 5 Gbit/s USB disk3s1 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 2 volumes) disk5s1 - L*****T (APFS) (400.89 GB used) disk5s2 - Update (APFS) (33 KB used) Mounted Volumes: disk1s1 - M*******************s [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 683.99 GB Shared values Size: 959.99 GB Free: 262.59 GB Available: 294.64 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.90 GB Shared values Size: 959.99 GB Free: 262.59 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 959.99 GB Free: 262.59 GB disk1s5s1 - M***********D [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.07 GB Shared values Size: 959.99 GB Free: 262.59 GB Available: 294.64 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 959.99 GB Free: 262.59 GB disk4s1 - L*********p Filesystem: APFS Mount point: /Volumes/L*********p Used: 568.28 GB Shared values Size: 1000.00 GB Free: 381.37 GB disk5s1 - L*****T Filesystem: APFS Mount point: /Volumes/L*****T Owners enabled: No Used: 400.89 GB Shared values Size: 2.00 TB Free: 1.60 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge Interface en4: iPhone 2 System Software: macOS Ventura 13.3.1 (22E772610a) Time since boot: About 3 hours Notifications: EtreCheckPro.app one notification Creative Cloud.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Applications: 553 apps 74 x86-only apps One unsigned app System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 194 Apple tasks [Running] 153 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 189 Apple tasks [Running] 185 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-02-27) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-15) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-26) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-05-02) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.18.11.4873.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-05-02) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Running] com.topazofd.warsaw.plist (TPZ Solucoes Digitais Ltda - installed 2022-07-04) Executable: /usr/local/bin/warsaw/core [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-02-07) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-02-27) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-15) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-05-05) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-26) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-05-02) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Running] com.topazofd.warsaw.user.plist (TPZ Solucoes Digitais Ltda - installed 2022-07-04) Executable: /usr/local/bin/warsaw/core [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-12-22) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-15) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-04-16) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2023-05-04) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HP Diagnose & Fix.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app App Extensions: Finder sync extensions: PicWishFinder - /Applications/PicWish.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Widgets: Widget - /Applications/Comic Book Day.app Plugins: AssetCatalogCompilerExtension - /Applications/Playgrounds.app CompilerExtension - /Applications/Playgrounds.app DocumentCheckerExtension - /Applications/Playgrounds.app ExecutionExtension - /Applications/Playgrounds.app SourceControlExtension - /Applications/Playgrounds.app SourceKitExtension - /Applications/Playgrounds.app LinkerExtension - /Applications/Playgrounds.app File providers: Google Drive - /Applications/Google Drive.app QuickLook Previews: InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt public.data EtreCheckQuickLook - ~/*** ***/Meus Arquivos de Instalação/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): Cinema 4D - /Applications/Maxon Cinema 4D R25/Cinema 4D.app net.maxon.cinema4d.c4d *.c4d Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-02-27) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26) 3rd Party Preference panels: WacomTablet (Wacom Technology Corp. - installed 2022-12-22) WacomCenter (Wacom Technology Corp. - installed 2022-12-22) Backup: Time Machine information is limited without Full Disk Access Destinations: L*********p [Local] (Last used) 12 local snapshots Oldest local snapshot: 2023-05-04 14:53:46 Last local snapshot: 2023-05-05 14:23:02 Performance: System Load: 1.88 (1 min ago) 1.88 (5 min ago) 1.94 (15 min ago) Nominal I/O usage: 12.78 MB/s File system: 29.42 seconds Write speed: 96 MB/s Read speed: 448 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 16 % Idle: 75 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Font Book 57.77 % (Apple) FontValidator 23.50 % (Apple) RTProtectionDaemon 14.16 % (Malwarebytes Corporation) com.apple.WebKit.Networking (3) 12.00 % (Apple) EtreCheckPro 10.54 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (19) 2.75 GB (Apple) Adobe Illustrator 1.21 GB (Adobe Inc.) EtreCheckPro 460 MB (Etresoft, Inc.) Font Book 315 MB (Apple) Adobe Photoshop 2023 274 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 42 MB / 2 MB (Apple) mDNSResponder 3 MB / 2 MB (Apple) apsd 35 KB / 138 KB (Apple) usbmuxd 32 KB / 24 KB (Apple) com.apple.Safari.SearchHelper 37 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Adobe Illustrator 6 (Adobe Inc.) RTProtectionDaemon 4 (Malwarebytes Corporation) coreaudiod 2 (Apple) fseventsd 1 (Apple) bluetoothd 1 (Apple) Virtual Memory Information: Physical RAM: 20 GB Free RAM: 15 MB Used RAM: 16.23 GB Cached files: 3.75 GB Available RAM: 3.77 GB Swap Used: 10 MB Software Installs (past 60 days): Install Date Name (Version) 2023-03-08 GarageBand (10.4.8) 2023-03-20 Wonderbox (2.5.0) 2023-03-31 XProtectPlistConfigData (2167) 2023-03-31 Adobe Acrobat (23.001.20093) (23.001.20093) 2023-03-31 Pages (13.0) 2023-03-31 Numbers (13.0) 2023-03-31 Keynote (13.0) 2023-04-03 Playgrounds (3.2.0.0) 2023-04-12 CapCut (2.0.0) 2023-04-13 SongPop Party (2.4) 2023-04-16 Adobe Acrobat (23.001.20143) (23.001.20143) 2023-04-18 macOS 13.3.1 (13.3.1) 2023-04-18 The Adventure Maker (2.5.1) 2023-04-24 CleanMyMac X (4.13.2) 2023-04-26 Google Drive (1.3.18.216) 2023-04-28 PicWish (1.5.8) 2023-04-28 CookingMama Cuisine (1.5.0) 2023-05-02 XProtectPayloads (97) 2023-05-02 Proteção Rápida 13.3.1 (a) do macOS (13.3.1 (a)) 2023-05-02 Malwarebytes for Mac (1.0) 2023-05-04 HP Smart (14.5.0.1468) Diagnostics Information (past 7-30 days): 2023-05-04 22:40:01 signpost_reporter High CPU Use (3 times) Executable: /usr/libexec/signpost_reporter 2023-05-03 19:25:49 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-05-02 17:42:09 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2023-05-02 17:12:31 Kernel Panic (2 times) Details: panic(cpu 1 caller 0xffffff801cb77941): userspace watchdog timeout: no successful checkins from logd in 120 seconds Panicked task 0xffffff86b08d0bf8: 4 threads: pid 141: watchdogd 2023-05-02 16:56:15 Adobe Acrobat.app Hang Executable: /Applications/Adobe Acrobat DC/Adobe Acrobat.app 2023-05-02 16:20:31 com.apple.WebKit.WebContent High CPU Use (3 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-05-02 16:13:33 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd Details: libsystem_c.dylib: abort() called 2023-04-29 01:38:39 intelligenceplatformd High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd End of report