EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-02 05:54:32 Download EtreCheckPro from https://etrecheck.com Runtime: 6:60 Performance: Below Average Problem: Computer is too slow Description: apps taking a long time to load. tabbing slow. slow web searches. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computer’s hard drive could be replaced with an SSD. This would dramatically improve your computer’s performance. High battery cycle count - Your battery may be losing capacity. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Low performance - EtreCheck report took an unusually long time to run. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, Mid 2012) Status: Supported MacBook Pro Model: MacBookPro9,2 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core 8 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Replace Soon - Cycle count = 1032 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1280 x 800 Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.25 GB disk1 - M****D (Journaled HFS+) 498.89 GB (444.71 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk1 - M****D Filesystem: Journaled HFS+ Mount point: / Used: 444.71 GB Size: 498.89 GB Free: 53.92 GB Available: 56.89 GB USB: USB20Bus hub_device hub_device Apple Inc. - Apple Internal Keyboard / Trackpad Apple Computer, Inc. - IR Receiver Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller USB20Bus hub_device Apple Inc. - FaceTime HD Camera (Built-in) USB30Bus Logitech - USB Receiver Network: Interface en0: Ethernet Interface en5: iPad Interface en4: iPhone Interface en6: iPhone 2 Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 402 MB available System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: Less than an hour Notifications: MEGAsync.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.divx.agent.postinstall.plist Command: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/extensions-installer install safari DivXHTML5 '/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/DivXHTML5.safariextz' Details: Exact match found in the legitimate list - probably OK Apps: 13 Kernel Extensions: /Applications/Smart Switch/SmartSwitch.app [Blocked] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.4.3) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.6.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 114 Apple tasks System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 102 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-20) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-20) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-05-08) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-03-21) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-20) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-03-01) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-11-11) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-07-07) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2018-03-01) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-07-07) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor User Launch Agents: [Not Loaded] .dat.nosync3cac.KZqtRC (HP Inc. - installed 2020-05-12) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Other] com.adobe.ARM.***.plist (Not signed - installed 2013-01-21) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Loaded] com.divx.agent.postinstall.plist (Not signed - installed 2012-10-28) Command: /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/extensions-installer install safari DivXHTML5 '/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin/Contents/Resources/DivXHTML5.safariextz' [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-01-26) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-12-31) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-12-31) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2024-04-02) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-04-27) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-27) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Other] com.zeobit.MacKeeper.Helper.plist (Not signed - installed 2011-10-02) Executable: /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2024-03-24) Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater User Login Items: [Running] MEGAsync (Mega Limited - installed 2024-03-24) Application /Applications/MEGAsync.app [Not Loaded] XMind Login Helper (App Store - installed 2021-06-21) Modern Login Item /Applications/XMind.app/Contents/Library/LoginItems/XMind Login Helper.app [Not Loaded] QuickEntryHelper (App Store - installed 2021-06-21) Modern Login Item /Applications/XMind.app/Contents/PlugIns/XMind QuickEntry.app/Contents/Library/LoginItems/QuickEntryHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-11-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-11-14) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-11-14) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Applications: 403 apps 19 32-bit apps 16 unsigned apps App Extensions: Finder sync extensions: MEGA Finder Sync - /Applications/MEGAsync.app QuickLook Previews (legacy): XMindQuickLook - /Applications/XMind.app org.xmind.openformat.xmt *.xmt org.xmind.openformat.xmap *.xmap org.xmind.openformat.xmind *.xmind Internet Plug-ins: Default Browser: (? - installed 2019-10-05) AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2020-03-07) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-07) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2022-05-03) iSightAudio: 7.7.3 (Apple - installed 2022-05-03) AirPlay: 2.0 (Apple - installed 2022-05-03) AppleAVBAudio: 683.1 (Apple - installed 2022-05-03) BridgeAudioSP: 4.69.2 (Apple - installed 2022-05-08) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2022-05-03) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2017-11-25) iOSScreenCapture: 814.0 (Apple - installed 2017-11-25) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: M****D: Disk size: 498.89 GB - Disk used: 444.97 GB Destinations: M******************************p [Local] (Last used) Total size: 999.83 GB Total number of backups: 12 Oldest backup: 2020-05-09 11:27:37 Last backup: 2023-01-01 16:30:26 Performance: System Load: 1.83 (1 min ago) 1.69 (5 min ago) 1.04 (15 min ago) Nominal I/O usage: 1.39 MB/s File system: 46.62 seconds Write speed: 51 MB/s Read speed: 54 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 18 % Idle: 76 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 32.40 % (Apple) trustd (4) 26.94 % (Apple) EtreCheckPro 7.40 % (Etresoft, Inc.) WindowServer 5.32 % (Apple) kernel_task 2.85 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 797 MB (Apple) EtreCheckPro 533 MB (Etresoft, Inc.) system_profiler (2) 317 MB (Apple) MTLCompilerService (10) 205 MB (Apple) MEGAsync 159 MB (Mega Limited) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) MEGAsync 55 MB / 14 KB (Mega Limited) mDNSResponder 42 KB / 16 KB (Apple) apsd 8 KB / 25 KB (Apple) netbiosd 2 KB / 578 B (Apple) SystemUIServer 0 B / 64 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photoanalysisd 4 (Apple) photolibraryd 3 (Apple) MEGAsync 2 (Mega Limited) WindowServer 1 (Apple) mdworker (4) 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.58 GB Used RAM: 3.47 GB Cached files: 2.95 GB Available RAM: 4.53 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-20 ARMDC Agent Installer (1.0.0) 2024-03-21 Zoom (5.14.10.19202) 2024-03-27 XProtectPlistConfigData (2191) Clean up: ~/Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 60 days): 2024-04-02 05:36:57 trustd Memory First occurrence: 2024-04-02 05:44:48 Executable: /usr/libexec/trustd 2024-04-02 05:30:50 MRT.app Memory First occurrence: 2024-04-02 05:32:49 Executable: /System/Library/CoreServices/MRT.app 2024-04-02 03:13:10 com.apple.WebKit.WebContent Memory (6 times) First occurrence: 2024-04-02 03:16:21 Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2024-04-02 02:47:06 siriknowledged Crash (11 times) First occurrence: 2024-04-02 02:49:16 Executable: /usr/libexec/siriknowledged Details: Could not cast value of type 'Swift.Double' (0x7fffb00348e8) to 'Swift .Int64' (0x7fffb0036ae8). 2024-03-26 17:24:50 Adobe Acrobat Reader DC.app Crash First occurrence: 2024-03-26 17:26:17 Executable: /Applications/Adobe Acrobat Reader DC.app 2024-03-25 13:54:15 DataDetectorsLocalSources Memory First occurrence: 2024-03-25 13:57:42 Executable: /usr/libexec/DataDetectorsLocalSources 2024-03-05 13:20:43 Software Update.app Memory First occurrence: 2024-03-05 13:40:46 Executable: /System/Library/CoreServices/Software Update.app End of report