EtreCheckPro version: 6.8.2 (68030)
Report generated: 2023-09-19 16:17:05
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:53
Performance: Excellent

Problem: Computer is restarting
Description: 
It happens randomly as I always get this error when it does:
MacBook hash mismatch detected volume disk1s7.
This is always accompanied by an app error as well. I use a lot of Ado
be/Microsoft apps as these crashes usually happen once a day. Usually 
with Adobe Illustrator, and Microsoft Word.
I just reset the SMC and it seemed like it did something but only time
 will tell.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  No Time Machine backup - Time Machine backup not found.
  Apps crashing - There have been numerous app crashes.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  MacBook Pro (16-inch, 2019)
    Status: Supported
  MacBook Pro Model: MacBookPro16,1
  2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core
  16 GB RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  
  Battery: Health = Normal - Cycle count = 333

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
  AMD Radeon Pro 5300M - VRAM: 4 GB
    Color LCD (built-in) 3584 x 2240

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 7 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (370.21 GB used)
        disk1s2 - Macintosh HD - Data (APFS) (754 KB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (1.89 GB used)
        disk1s4 - Recovery (APFS) [Recovery] (1.15 GB used)
        disk1s5 - VM (APFS) [APFS VM] (20 KB used)
        disk1s6 - Update (APFS) (17 MB used)
        disk1s7 (APFS) [APFS Container] (9.17 GB used)
          disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 370.21 GB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB
      Available: 122.49 GB

  disk1s2 - Macintosh HD - Data
    Filesystem: APFS
    Mount point: /Volumes/Macintosh HD - Data
    Encrypted
    Used: 754 KB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB

  disk1s3 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 1.89 GB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB

  disk1s5 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 20 KB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 17 MB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB

  disk1s7s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 9.17 GB
    Shared values
      Size: 499.96 GB
      Free: 117.36 GB
      Available: 122.49 GB

Network:
  Interface en7: USB 10/100/1000 LAN
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Ventura 13.5.2 (22G91) 
  Time since boot: Less than an hour

Notifications:
  Google Chrome Helper (Alerts).app
    one notification

  OneDrive.app
    7 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /opt/PrinterInstallerClient/service_interface/com.printerlogic.client.plist
    Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.printerlogic.client.plist
    Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh
    Details: Exact match found in the legitimate list - probably OK

Applications:
  525 apps
  64 x86-only apps
  2 unsigned apps

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  189 Apple tasks
  [Running]  160 Apple tasks
  [Other]  3 Apple tasks

System Launch Agents:
  [Not Loaded]  20 Apple tasks
  [Loaded]  216 Apple tasks
  [Running]  161 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-07-10)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator

  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-07-10)
    Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper

  [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-07-05)
    Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

  [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-03-23)
    Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService

  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-08-29)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon

  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-09-18)
    Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon

  [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-09-13)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-31)
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper

  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-16)
    Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon

  [Not Loaded] com.printerlogic.client.plist (Not signed - installed 2023-04-18)
    Executable: /opt/PrinterInstallerClient/service_interface/run_service.sh

  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-08-14)
    Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-07-10)
    Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper

  [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-07-05)
    Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-03-23)
    Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon

  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-23)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon

  [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-08-16)
    Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-08-29)
    Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater

  [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-09-18)
    Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter

  [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-11)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
    Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-09-13)
    Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

User Launch Agents:
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-03-23)
    Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled

  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27)
    Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost

  [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-01-27)
    Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup

User Login Items:
  [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-09-14)
    Application
    /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Running] Airtame (AIRTAME APS - installed 2023-05-15)
    Application
    /Applications/Airtame.app

  [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-09-14)
    Modern Login Item
    /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app

  [Not Loaded] NordVPNLauncher (App Store - installed 2023-09-05)
    Modern Login Item
    /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-09-18)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-09-18)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

App Extensions:
  Finder sync extensions:
    OneDrive Finder Integration - /Applications/OneDrive.app
    Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app

  VPNs:
    OpenVPNTunnel - /Applications/NordVPN.app
    NordLynx - /Applications/NordVPN.app

  Share services:
    OneNote - /Applications/Microsoft OneNote.app

  File providers:
    OneDrive File Provider - /Applications/OneDrive.app

  QuickLook Previews:
    InDesign QuickLook Extension - /Applications/Adobe InDesign 2023/Adobe InDesign 2023.app
      com.adobe.indesign-document *.indd
      com.adobe.indesign-template *.indt
    EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
      com.etresoft.etrecheck4 *.etrecheck

  QuickLook Previews (legacy):
    Cinema 4D - /Applications/Maxon Cinema 4D 2023/Cinema 4D.app
      net.maxon.cinema4d.c4d *.c4d

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26)
  AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-05)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26)

Audio Plug-ins:
  AirtameAudio: 2.2.0 (AIRTAME APS - installed 2022-10-19)
  MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 2.35 (1 min ago) 2.92 (5 min ago) 2.20 (15 min ago)
  Nominal I/O usage: 0.06 MB/s
  File system: 15.51 seconds
  Write speed: 2014 MB/s
  Read speed: 3096 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 3 %
  Idle: 96 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 15.84 % (Etresoft, Inc.)
  WindowServer 8.44 % (Apple)
  Google Chrome Helper (Renderer) (13) 6.78 % (Google LLC)
  Airtame Helper (Renderer) (2) 1.96 % (AIRTAME APS)
  kernel_task 1.62 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (13) 1.52 GB (Google LLC)
  EtreCheckPro 805 MB (Etresoft, Inc.)
  Creative Cloud UI Helper (Renderer) 605 MB (Adobe Inc.)
  Google Chrome 336 MB (Google LLC)
  Google Chrome Helper (4) 172 MB (Google LLC)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Airtame 320 KB / 12 KB (AIRTAME APS)
  mDNSResponder 128 KB / 56 KB (Apple)
  biometrickitd 73 KB / 105 KB (Apple)
  trustd 36 KB / 5 KB (Apple)
  corekdld 293 B / 27 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 4 (Apple)
  Google Chrome Helper (Renderer) (13) 2 (Google LLC)
  systemstats (2) 1 (Apple)
  Airtame Helper (GPU) 1 (AIRTAME APS)
  Airtame Helper (Renderer) (2) 1 (AIRTAME APS)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 3.97 GB
  Used RAM: 6.87 GB
  Cached files: 5.15 GB

  Available RAM: 9.13 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2023-08-08 Adobe Acrobat (23.003.20269) (23.003.20269)
  2023-08-14 Zoom (5.15.7.21404)
  2023-08-24 Adobe Acrobat (23.003.20284) (23.003.20284)
  2023-09-01 macOS 13.5.1 (13.5.1)
  2023-09-05 NordVPN (8.9.2)
  2023-09-13 Microsoft AutoUpdate (4.63.23091003)
  2023-09-13 Microsoft OneNote (16.77.23091003)
  2023-09-13 Microsoft Outlook (16.77.23091003)
  2023-09-13 Microsoft PowerPoint (16.77.23091003)
  2023-09-13 Microsoft Word (16.77.23091003)
  2023-09-13 Microsoft Excel (16.77.23091003)
  2023-09-14 Adobe Acrobat (23.006.20320) (23.006.20320)
  2023-09-15 XProtectPayloads (111)
  2023-09-15 XProtectPlistConfigData (2171)
  2023-09-15 macOS 13.5.2 (13.5.2)
  2023-09-18 Microsoft OneDrive (23.180.828)

Diagnostics Information (past 7-30 days):
  2023-09-19 19:17:19 Kernel Panic (8 times)
    Details:
      panic(cpu 1 caller 0xfffffff023c6da68): macOS panic detected
      Panicked task 0xffffffe1bb85dff0: 0 pages, 229 threads: pid 0: kernel_
      task


  2023-09-19 16:01:28 fileproviderd High CPU Use (27 times)
    Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd

  2023-09-19 15:37:49 AppleSpell Crash (25 times)
    Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell

  2023-09-19 15:28:12 Microsoft Word Crash
    Executable: /Applications/Microsoft Word.app

  2023-09-19 12:28:51 OneDrive.app High CPU Use (2 times)
    Executable: /Applications/OneDrive.app

  2023-09-19 11:20:27 com.apple.WebKit.WebContent Crash (2 times)

  2023-09-19 10:33:36 mdworker_shared Crash (5 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared

  2023-09-18 12:18:20 System Settings Crash
    Executable: /System/Applications/System Settings.app

  2023-09-15 15:09:19 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-15-150919.ips Crash (2 times)

  2023-09-15 15:08:35 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-15-150835.ips Crash (2 times)

  2023-09-15 15:08:23 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-15-150823.ips Crash (2 times)

  2023-09-15 15:08:11 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-15-150811.ips Crash (2 times)

  2023-09-15 15:07:49 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/recoverylogd-2023-09-15-150749.ips Crash (2 times)

  2023-09-15 14:05:25 ManagedClient Crash (2 times)
    Executable: /System/Library/CoreServices/ManagedClient.app

  2023-09-15 11:10:57 efilogin-helper Crash (2 times)
    Executable: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/Resources/efilogin-helper

  2023-09-15 09:09:42 mediaanalysisd Crash (12 times)
    Executable: /System/Library/PrivateFrameworks/MediaAnalysis.framework/Versions/A/mediaanalysisd

  2023-09-14 15:55:47 QuickLookSatellite Crash (29 times)
    Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellite

  2023-09-14 15:00:02 Finder Crash (2 times)
    Executable: /System/Library/CoreServices/Finder.app

  2023-09-14 14:29:41 QuickLookUIService Crash (21 times)
    Executable: /System/Library/Frameworks/QuickLookUI.framework/Versions/A/XPCServices/QuickLookUIService.xpc/Contents/MacOS/QuickLookUIService

  2023-09-13 11:31:01 com.apple.quicklook.ThumbnailsAgent Crash
    Executable: /System/Library/Frameworks/QuickLookThumbnailing.framework/Support/com.apple.quicklook.ThumbnailsAgent

  2023-09-13 11:04:26 VTEncoderXPCService Crash (2 times)
    Executable: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/XPCServices/VTEncoderXPCService.xpc/Contents/MacOS/VTEncoderXPCService

  2023-09-13 10:49:30 Adobe Crash Reporter Crash (2 times)
    Executable: /Applications/Adobe Illustrator 2023/Adobe Illustrator.app
    Details:
      libsystem_c.dylib: abort() called

  2023-09-13 10:49:26 Adobe Photoshop 2023 Crash
    Executable: /Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app

  2023-09-13 09:32:36 node Crash (2 times)
    Executable: /Library/Application Support/Adobe/Creative Cloud Libraries/CCLibrary.app
    Details:
      libsystem_platform.dylib: BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock
       is corrupt
      Abort Cause 268435456

  2023-09-13 09:02:39 iconservicesagent Crash (2 times)
    Executable: /System/Library/CoreServices/iconservicesagent


End of report