EtreCheck version: 5.6.5 (5229) Report generated: 2021-01-23 01:25:13 Download EtreCheck from https://etrecheck.com Runtime: 17:51 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Description: My computer locks up multiple times per day now. Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 2.8 GHz Quad-Core Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 445.26 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.27 GB used) disk2 - WD My Passport 0748 1.00 TB External USB 5 Gbit/s USB disk2s1 - i*********p (Journaled HFS+) 1.00 TB (583.12 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 445.26 GB used, 551.78 GB available, 538.35 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 529 MB used, 538.35 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 538.35 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.27 GB used, 551.78 GB available, 538.35 GB free) APFS Mount point: / Read-only: Yes disk2s1 - i*********p 1.00 TB (583.12 GB used, 417.05 GB free) Journaled HFS+ Mount point: /Volumes/i*********p disk3s2 - S************t 12.59 GB (12.22 GB used, 366 MB free) Mac OS Extended Disk Image Mount point: /Volumes/S************t Read-only: Yes Network: Interface en1: Wi-Fi Interface en0: Ethernet Interface en6: AX88x72A Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Remote login: Enabled System Software: macOS Catalina 10.15.7 (19H114) Time since boot: About 4 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/homebrew.mxcl.mongodb.plist Executable: /usr/local/opt/mongodb/bin/mongod --config /usr/local/etc/mongod.conf Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Apps: 23 32-bit Applications: 2 32-bit apps System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 164 Apple tasks [Running] 132 Apple tasks System Launch Daemons: [Not Loaded] 32 Apple tasks [Loaded] 171 Apple tasks [Running] 133 Apple tasks [Other] One Apple task Launch Agents: [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-09-27) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2020-07-08) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2020-02-13) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-01-13) [Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-01-13) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-10-19) [Running] com.jetbrains.toolbox.plist (JetBrains s.r.o. - installed 2021-01-22) [Loaded] homebrew.mxcl.mongodb.plist (? 0 - installed 2017-08-12) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2018-12-13) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Reflector 2 Helper (Squirrels LLC - installed 2017-04-28) Modern Login Item /Applications/Reflector 2.app/Contents/Library/LoginItems/Reflector 2 Helper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. 19 local snapshots Oldest local snapshot: 2021-01-21 21:16:05 Last local snapshot: 2021-01-22 21:13:04 Performance: System Load: 2.07 (1 min ago) 1.91 (5 min ago) 1.88 (15 min ago) Nominal I/O speed: 0.71 MB/s File system: 120.67 seconds (timed out) Write speed: 35 MB/s Read speed: 39 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 17.67 % (?) EtreCheck 5.75 % (App Store) firefox 3.36 % (Mozilla Corporation) Activity Monitor 0.40 % (Apple) SystemUIServer 0.15 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) firefox 514 MB (Mozilla Corporation) EtreCheck 506 MB (App Store) jetbrains-toolbox 232 MB (JetBrains s.r.o.) Messages 161 MB (Apple) Mail 112 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 4 MB / 408 KB (?) firefox 612 KB / 68 KB (Mozilla Corporation) Mail 59 KB / 23 KB (Apple) rapportd 12 KB / 13 KB (Apple) USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 65 MB Used RAM: 6.24 GB Cached files: 1.70 GB Available RAM: 1.76 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2021-01-13 Microsoft AutoUpdate 2021-01-13 Microsoft PowerPoint 2021-01-13 Microsoft Excel 2021-01-13 Microsoft OneNote 2021-01-13 Microsoft Outlook 2021-01-13 Microsoft Word 2021-01-15 Pages (10.0) 2021-01-15 Numbers (10.0) 2021-01-15 Keynote (10.0) 2021-01-20 FileZilla Pro (3.52.2) 2021-01-22 macOS Big Sur (11.1) 2021-01-23 EtreCheck (5.6.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report