EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-03-19 23:00:22 Download EtreCheckPro from https://etrecheck.com Runtime: 4:52 Performance: Poor Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (27-inch, Late 2013) Status: Obsolete iMac Model: iMac14,2 3,2 GHz Quad-Core Intel Core i5 (i5-4570) CPU: 4-core 16 GB RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - Empty BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GT 755M - VRAM: 1 GB iMac 2560 x 1440 Drives: disk0 - Samsung SSD 850 PRO 512GB 512.11 GB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 511.90 GB disk1 [APFS Virtual drive] 511.90 GB (Shared by 5 volumes) disk1s1 - Б*******************е (APFS) [APFS Virtual drive] (352.04 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (85 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 - Б**********я (APFS) (11.27 GB used) Mounted Volumes: disk1s1 - Б*******************е [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 352.04 GB Shared values Size: 511.90 GB Free: 145.66 GB Available: 158.65 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 2.15 GB Shared values Size: 511.90 GB Free: 145.66 GB disk1s5 - Б**********я Filesystem: APFS Mount point: / Read-only: Yes Used: 11.27 GB Shared values Size: 511.90 GB Free: 145.66 GB Available: 158.65 GB USB: USB30Bus Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Samsung Electronics Co., Ltd. - ML-1660 Series Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en4: Bluetooth PAN iCloud Quota: 3.01 GB available System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist Executable: /Library/Application Support/Yandex/PuntoSwitcher/UninstallReporter Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.EdgeUpdater.update.system.plist Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system Running app: (launcher) Apps: 1 System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 180 Apple tasks [Running] 122 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks Launch Daemons: [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2023-11-20) Executable: /Library/PrivilegedHelperTools/com.ea.origin.ESHelper [Loaded] com.microsoft.EdgeUpdater.update.system.plist (Not signed - installed 2023-09-01) Command: /Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-03-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-03-16) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-02-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-09-08) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-01-13) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2022-09-08) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-03-16) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-03-16) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-02-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-01-13) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck [Other] ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist (Not signed - installed 2023-04-27) Executable: /Library/Application Support/Yandex/PuntoSwitcher/UninstallReporter User Launch Agents: [Loaded] com.DigiDNA.iMazing2Mac.Mini.plist (DigiDNA SARL - installed 2022-12-23) Executable: /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app/Contents/MacOS/iMazing Mini [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2023-11-21) Executable: /Applications/Origin.app/Contents/Library/LaunchServices/com.ea.origin.WebHelper [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-03-18) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) User Login Items: [Running] Google Chrome (Google LLC - installed 2022-09-08) Application /Applications/Google Chrome.app [Running] PuntoSwitcher (Yandex, LLC - installed 2023-04-27) Application /Applications/PuntoSwitcher.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2022-09-08) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (Tencent Mobile International Limited - installed 2022-09-08) Modern Login Item /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app Applications: 388 apps 371 x86-only apps 2 unsigned apps App Extensions: Share services: Send to Chat - /Applications/WeChat.app Viber - /Applications/Viber.app Telegram - /Applications/Telegram.app Finder sync extensions: Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-09-08) JavaAppletPlugin: Java 8 Update 321 build 07 (? - installed 2022-09-08) 3rd Party Preference panels: Java (? - installed 2021-12-16) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.00 (1 min ago) 5.12 (5 min ago) 4.30 (15 min ago) Nominal I/O usage: 0.27 MB/s File system: 18.54 seconds Write speed: 18 MB/s Read speed: 489 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) deleted 16.62 % (Apple) WindowServer 8.50 % (Apple) EtreCheckPro 5.18 % (Etresoft, Inc.) kernel_task 2.30 % (Apple) System Information 1.80 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (31) 7.01 GB (Google LLC) EtreCheckPro 622 MB (Etresoft, Inc.) Google Chrome 578 MB (Google LLC) mds_stores 454 MB (Apple) Google Chrome Helper (4) 183 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 178 KB / 62 KB (Apple) apsd 4 KB / 9 KB (Apple) netbiosd 522 B / 354 B (Apple) AdobeIPCBroker 0 B / 0 B (Adobe Systems, Inc.) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome Helper (Renderer) (31) 0 (Google LLC) Google Chrome 0 (Google LLC) diskarbitrationd 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 2.11 GB Used RAM: 10.04 GB Cached files: 3.86 GB Available RAM: 5.96 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-02-19 Microsoft AutoUpdate (4.68.24021416) 2024-03-07 XProtectPayloads (128) 2024-03-13 XProtectPlistConfigData (2189) Diagnostics Information (past 60 days): 2024-03-19 21:13:11 Kernel Panic Details: panic(cpu 2 caller 0xffffff7f97bdc306): NVRM[0\/1:0:0]: Read Error 0x0 0000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xb0000000 0xfffff f9208123000 0x0e72a0a2, D0, P0\/4 2024-03-19 16:11:04 OneDrive.app Crash (8 times) First occurrence: 2024-03-14 16:11:06 Executable: /Applications/OneDrive.app Details: abort() called application requires at least OS X version 11.0.0 (11.0), but is being run on 10.15.7 ( 10.15.7/19H2026), and so is exiting. 2024-03-15 17:32:47 Microsoft Excel.app High CPU Use First occurrence: 2024-03-15 17:35:21 Executable: /Applications/Microsoft Excel.app 2024-03-15 15:26:08 syspolicyd High CPU Use First occurrence: 2024-03-15 15:29:06 Executable: /usr/libexec/syspolicyd End of report