EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-09-16 14:03:34 Download EtreCheckPro from https://etrecheck.com Runtime: 3:02 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M380 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - M***** - Data (APFS) [APFS Virtual drive] (Shared - 394.48 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 306 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s5s1 - M***S (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1 - M***** - Data [APFS Virtual drive] 500.07 GB (Shared - 394.48 GB used, 88.82 GB available, 87.01 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 500.07 GB (Shared - 306 MB used, 87.01 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 500.07 GB (Shared - 2.15 GB used, 87.01 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - M***S [APFS Snapshot] 500.07 GB (Shared - 15.33 GB used, 88.82 GB available, 87.01 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 500.07 GB (Shared - 4 MB used, 87.01 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.05 GB available System Software: macOS Big Sur 11.5.2 (20G95) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 3 Notifications: Tunnelblick.app one notification TG Pro.app one notification Microsoft To Do.app 2 notifications (2 scheduled) qbittorrent.app 12 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Running app: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app Apps: 10 Old Applications: 26 x86-only apps Kernel Extensions: /Applications/Tunnelblick.app [Not Loaded] tap-notarized.kext - net.tunnelblick.tap (20141104 (Tunnelblick tap kext version 5.0; Tunnelblick build 5622)) [Not Loaded] tun-notarized.kext - net.tunnelblick.tun (20141104 (Tunnelblick tun kext version 5.0; Tunnelblick build 5622)) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 188 Apple tasks [Running] 140 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 195 Apple tasks [Running] 121 Apple tasks Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-08-09) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-09-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-15) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-09-16) [Running] com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2021-08-06) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (Jonathan Bullard - installed 2021-09-14) Launch Agents: [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-08-09) [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-09-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-16) [Not Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-08-09) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-15) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-09-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-08-06) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-08-31) [Loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2021-09-01) User Login Items: [Running] BetterSnapTool (App Store - installed 2021-08-06) Application /Applications/BetterSnapTool.app [Not Loaded] Autoupdate (Brave Software, Inc. - installed 2021-09-02) Modern Login Item /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/93.1.29.76/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X Menu (? - installed 2021-05-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (? - installed 2021-05-27) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Loaded] CrossOver CD Helper (CodeWeavers Inc. - installed 2021-08-03) Application /Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app [Running] Dropbox (Dropbox, Inc. - installed 2021-09-15) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (App Store - installed 2021-09-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2021-09-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Slack Login Helper (App Store - installed 2021-09-12) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] TGProLaunchHelper (Tunabelly Software Inc. - installed 2021-09-15) Modern Login Item /Applications/TG Pro.app/Contents/Library/LoginItems/TGProLaunchHelper.app [Not Loaded] ViberLoginHelper (Viber Media SARL. - installed 2021-08-30) Modern Login Item /Applications/Viber.app/Contents/Library/LoginItems/ViberLoginHelper.app [Not Loaded] QuickEntryHelper (XMind Ltd. - installed 2021-07-13) Modern Login Item /Applications/XMind.app/Contents/PlugIns/XMind QuickEntry.app/Contents/Library/LoginItems/QuickEntryHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-08-09) Safari Extensions: MKPlayer (App Store - installed 2021-08-18) Open in IINA (HeChen LI - installed 2021-08-22) Webex (Cisco - installed 2021-09-01) Backup: Time Machine Not Configured! Performance: System Load: 34.59 (1 min ago) 27.68 (5 min ago) 12.26 (15 min ago) Nominal I/O speed: 0.20 MB/s File system: 20.95 seconds Write speed: 518 MB/s Read speed: 538 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 12 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mds_stores 19.96 % (Apple) EtreCheckPro 14.04 % (Etresoft, Inc.) kernel_task 12.44 % (Apple) mds 9.86 % (Apple) WindowServer 5.14 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 703 MB (Etresoft, Inc.) Dropbox (4) 630 MB (Dropbox, Inc.) Dropbox Web Helper (4) 499 MB (Dropbox, Inc.) Finder 199 MB (Apple) CleanMyMac X Menu.app 167 MB (? - /Applications/CleanMyMac X.app) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 119 KB / 33 KB (Apple) Dropbox 13 KB / 89 KB (Dropbox, Inc.) apsd 8 KB / 32 KB (Apple) CalendarAgent 22 KB / 7 KB (Apple) trustd 23 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) kernelmanagerd 1 (Apple) Dropbox Web Helper (4) 1 (Dropbox, Inc.) syspolicyd 1 (Apple) mds 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 21.29 GB Used RAM: 5.89 GB Cached files: 4.82 GB Available RAM: 26.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-08-06 macOS 11.5.1 (11.5.1) 2021-08-06 Elmedia Video Player (8.1) 2021-08-06 BetterSnapTool (1.9.5) 2021-08-06 Numbers (11.1) 2021-08-06 Pages (11.1) 2021-08-06 Keynote (11.1) 2021-08-06 Microsoft Edge (93.0.961.47) 2021-08-06 Audiobook Builder (2.1.4) 2021-08-06 The Unarchiver (4.3.3) 2021-08-06 OmniGraffle (7.18.5) 2021-08-06 Tweetbot (2.5.8) 2021-08-06 Command Line Tools for Xcode (12.4) 2021-08-10 EFICheck AllowListAll (109) 2021-08-10 Camera Raw 12.4 (12.4) 2021-08-18 Microsoft Remote Desktop (10.6.8) 2021-08-18 MKPlayer (1.5.3) 2021-08-20 Node.js (v16.7.0) 2021-08-24 XProtectPlistConfigData (2150) 2021-09-01 Webex 2021-09-12 FileZilla Pro (3.55.2) 2021-09-12 Slack (4.19.0) 2021-09-12 macOS 11.5.2 (11.5.2) 2021-09-12 Microsoft To Do (2.52) 2021-09-12 OneDrive (21.160.0808) 2021-09-14 MRTConfigData (1.84) 2021-09-15 Microsoft AutoUpdate (4.39.21091200) 2021-09-16 Microsoft Teams (1.00.422368) Diagnostics Information (past 7-30 days): 2021-09-16 13:58:02 Kernel Panic (11 times) Details: panic(cpu 1 caller 0xffffff80181c57d6): Kernel trap at 0xffffff8018762 7ad, type 14=page fault, registers: 2021-09-16 13:53:03 cloudd Crash Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd Details: dyld3 mode 2021-09-16 13:53:03 secd Crash Executable: /usr/libexec/secd Details: objc_msgSend() selector name: release dyld3 mode 2021-09-15 15:24:11 ExternalQuickLookSatellite-x86_64 Crash (4 times) Executable: /System/Library/Frameworks/QuickLook.framework/Versions/A/XPCServices/ExternalQuickLookSatellite-x86_64.xpc/Contents/MacOS/ExternalQuickLookSatellite-x86_64 Details: objc_msgSend() selector name: _cfTypeID dyld3 mode qlmanage --diag 6571367.4680006 6571367.4680035 6571367.4680018 657136 7.4680073 6571367.4680074 6571367.4680024 6571367.4680017 6571367.4680 018 6571367.4680017 6571367.4680043 6571367.4680073 6571367.4680034 65 71367.4680032 6571367.4680005 6571367.4680002 6571367.4680074 6571367. 4680043 6571367.4680002 6571367.4680006 6571367.4680070 6571367.468002 6 6571367.4680070 6571367.4680024 6571367.4680027 6571367.4680011 6571 367.4680027 6571367.4680005 6571367.4680016 last threaded generator: org.xmind.XMindQuickLook 2021-09-13 08:05:09 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app 2021-09-12 17:28:42 Adobe Lightroom Classic.app High CPU Use Executable: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app End of report