Here you go! EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-25 17:38:54 Download EtreCheckPro from https://etrecheck.com Runtime: 3:08 Performance: Excellent Problem: Other problem Description: Camera doesnâ t work Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 2.9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 539 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 150.07 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 285 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk1s6 - Update (APFS) (Shared - 377 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 150.07 GB used, 87.74 GB available, 83.18 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 250.69 GB (Shared - 285 MB used, 83.18 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used, 83.18 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.31 GB used, 87.74 GB available, 83.18 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 250.69 GB (Shared - 377 KB used, 83.18 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) iCloud Quota: 12.32 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: About an hour Notifications: Safari.app 138 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bluejeansnet.BlueJeansHelper.plist Executable: /Applications/BlueJeans.app/Contents/Resources/daemon/BlueJeansHelper.app/Contents/MacOS/BlueJeansHelper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Volumes/S***e/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bluejeans.app.detector.plist Executable: ~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Apps: 1 System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 181 Apple tasks [Running] 138 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 185 Apple tasks [Running] 140 Apple tasks [Other] One Apple task Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-02-26) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-06-16) [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (Canon Inc. - installed 2017-11-30) [Running] jp.co.canon.ScanGearMF.appl.Canon-MFSU-Agent.plist (Canon Inc. - installed 2017-11-30) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-08-20) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-03-28) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-02-26) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-06-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-06-16) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-05-13) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-27) [Loaded] com.mingjie.mjrecorder.agent.plist (Guilian Xiao - installed 2020-11-06) User Launch Agents: [Killed] com.bluejeans.app.detector.plist (? 0 - installed 2018-07-23) [Running] com.bluejeansnet.BlueJeansHelper.plist (? 0 - installed 2019-02-07) [Running] com.bluejeansnet.BlueJeansMenu.plist (Blue Jeans Network, Inc. - installed 2019-02-07) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-07-07) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-06-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-06-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-12) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-09-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] iMazing Mini (DigiDNA SARL - installed 2019-03-27) Application /Applications/iMazing.app/Contents/MacOS/iMazing Mini.app Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2019-06-15) Audio Plug-ins: MJRecorderDevice: 1.3.2 (Guilian Xiao - installed 2020-11-06) Backup: Time Machine Not Configured! Performance: System Load: 1.38 (1 min ago) 2.28 (5 min ago) 2.32 (15 min ago) Nominal I/O speed: 0.04 MB/s File system: 29.87 seconds Write speed: 1090 MB/s Read speed: 2847 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 18.44 % (Etresoft, Inc.) WindowServer 8.46 % (Apple) kernel_task 2.02 % (Apple) launchd 1.04 % (Apple) com.apple.WebKit.Networking 1.02 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (8) 844 MB (Apple) EtreCheckPro 592 MB (Etresoft, Inc.) iMazing Mini 233 MB (DigiDNA SARL) kernel_task 208 MB (Apple) Safari 102 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 407 KB / 229 KB (Apple) biometrickitd 215 KB / 39 KB (Apple) trustd 43 KB / 3 KB (Apple) com.apple.WebKit.Networking 26 KB / 9 KB (Apple) apsd 5 KB / 8 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) bluetoothd 0 (Apple) AirPlayXPCHelper 0 (Apple) mDNSResponder 0 (Apple) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 30 MB Used RAM: 5.01 GB Cached files: 2.97 GB Available RAM: 2.99 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-05-28 macOS Big Sur (11.4) 2021-05-29 macOS 11.4 (11.4) 2021-06-03 Keynote (11.1) 2021-06-03 Pages (11.1) 2021-06-03 MRTConfigData (1.79) 2021-06-03 Numbers (11.1) 2021-06-03 GarageBand (10.4.3) 2021-06-05 GIPHY CAPTURE (4.2) 2021-06-12 XProtectPlistConfigData (2148) 2021-06-16 Microsoft AutoUpdate (4.36.21061301) 2021-06-16 Microsoft Excel (16.50.21061301) 2021-06-16 Microsoft Outlook (16.50.21061301) 2021-06-16 Microsoft Word (16.50.21061301) 2021-06-19 iMovie (10.2.4) Diagnostics Information (past 7-30 days): 2021-06-24 17:14:32 Kernel Panic Details: panic(cpu 2 caller 0xffffff800846135a): Sleep transition timed out aft er 180 seconds while entering darkwake on way to sleep. Suspected bund le: com.apple.driver.AirPort.BrcmNIC. Thread 0x75. 2021-06-24 13:06:36 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2021-06-19 10:56:15 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd End of report