EtreCheck version: 5.6.2 (5220) Report generated: 2020-10-17 18:23:03 Download EtreCheck from https://etrecheck.com Runtime: 2:21 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is restarting Description: Computer is restarting during sleep, and Apple Mail (using Gmail accou nts) seems to hang and â download messagesâ for a long time. The Mail p roblem has been happening for 4 weeks. The computer sleep has been hap pening for about a week. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2019) iMac Model: iMac19,1 3.1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core 16 RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - Empty BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - Empty Video Information: Radeon Pro 575X - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 120.88 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - N********* - Data (APFS) [APFS Virtual drive] (Shared - 773.94 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - N*******D (APFS) (Shared - 11.29 GB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 5 volumes) disk2s1 - N********* - Data (APFS) [APFS Virtual drive] (Shared - 773.94 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - N*******D (APFS) (Shared - 11.29 GB used) disk3 - WD My Book 25EE 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 4.00 TB disk7 - T********************B (Journaled HFS+) 4.00 TB (3.58 TB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB disk4 - WD My Book 1234 2.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - O******************************B (Journaled HFS+) 2.00 TB (256.37 GB used) disk5 - WD My Passport 25AA 1.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - P**************e (Journaled HFS+) 999.83 GB (457.23 GB used) disk6 - WD My Passport 25F3 1.02 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - 1************************** (Journaled HFS+) 1.02 TB (590.26 GB used) Mounted Volumes: disk2s1 - N********* - Data [APFS Virtual drive] 2.12 TB (Shared - 773.94 GB used, 1.34 TB available, 1.32 TB free) APFS Mount point: /System/Volumes/Data disk2s3 - Recovery [Recovery] 2.12 TB (Shared - 529 MB used, 1.32 TB free) APFS Mount point: /Volumes/Recovery disk2s4 - VM [APFS VM] 2.12 TB (Shared - 2.15 GB used, 1.32 TB free) APFS Mount point: /private/var/vm disk2s5 - N*******D 2.12 TB (Shared - 11.29 GB used, 1.34 TB available, 1.32 TB free) APFS Mount point: / Read-only: Yes disk4s2 - O******************************B 2.00 TB (256.37 GB used, 1.74 TB free) Journaled HFS+ Mount point: /Volumes/O******************************B Owners enabled: No disk5s2 - P**************e 999.83 GB (457.23 GB used, 543.62 GB available, 542.60 GB free) Journaled HFS+ Mount point: /Volumes/P**************e Owners enabled: No disk6s2 - 1************************** 1.02 TB (590.26 GB used, 433.83 GB available, 433.57 GB free) Journaled HFS+ Mount point: /Volumes/1*************************n Owners enabled: No disk7 - T********************B 4.00 TB (3.58 TB used, 416.10 GB available, 415.08 GB free) Journaled HFS+ Mount point: /Volumes/T********************B Encrypted Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.7 (19H2) Time since boot: About an hour Configuration Files: /etc/hosts - Count: 1 Notifications: EtreCheck.app 3 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.teams.TeamsUpdaterDaemon.plist Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.memeo.WDMemeod.plist Executable: /Library/Application Support/Memeo/WD Anywhere Backup/Daemons/WDMemeod Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.barebones.textwrangler.plist Executable: /Library/PrivilegedHelperTools/com.barebones.textwrangler Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist Executable: /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun Details: Exact match found in the legitimate list - probably OK Running app: /Library/Printers/Brother/Utilities/Server/NETserver.app/Contents/MacOS/NETserver Running app: /Library/Printers/Brother/Utilities/Server/USBserver.app/Contents/MacOS/USBserver Login Item: /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app Login Item: ~/Downloads/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app Plugin: /Library/Internet Plug-Ins/OVSHelper.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: ~/Library/Internet Plug-Ins/fbplugin_1_0_3.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 22 32-bit Applications: 88 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.14) MacOSXCameraDriver.kext (1.0.0) TACC.kext (1.0.3 - SDK 10.10) Pen Tablet.kext (Pen Tablet 5.3.7-6 - SDK 10.12) Wacom Tablet.kext (Wacom Tablet 6.3.33-5 - SDK 10.14) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 168 Apple tasks [Running] 129 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 176 Apple tasks [Running] 125 Apple tasks [Other] One Apple task Launch Agents: [Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2018-10-18) [Other] com.divx.dms.agent.plist (? bf9bdaf7 - installed 2016-03-10) [Other] com.divx.update.agent.plist (? a041d049 - installed 2016-03-01) [Other] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae - installed 2010-05-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-15) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-15) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-03-19) [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-03-19) [Running] com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-10-10) [Other] com.wacom.wacomtablet.plist (? cdc6d1db - installed 2019-03-19) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-09-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2020-08-24) [Loaded] com.barebones.textwrangler.plist (? e8d3bec5 - installed 2009-11-25) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-15) [Other] com.memeo.WDMemeod.plist (? d0fcb9dc - installed 2008-06-30) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (? 0 - installed 2020-10-12) [Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2020-10-04) [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-08-12) [Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2019-03-19) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-21) User Launch Agents: [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2020-10-17) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-04-21) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2020-10-06) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2020-10-06) [Running] com.shipstation.connect.agent.plist (Auctane LLC - installed 2020-09-29) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-12-24) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-07-24) User Login Items: [Not Loaded] Evernote Helper (App Store - installed 2019-12-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2019-12-23) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] goproapp.devicedetection (? - installed 2019-09-03) Modern Login Item /Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app [Not Loaded] MonosnapLauncher (App Store - installed 2020-09-02) Modern Login Item /Applications/Monosnap.app/Contents/Library/LoginItems/MonosnapLauncher.app [Not Loaded] Trello Login Helper (App Store - installed 2020-06-15) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2020-08-12) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-10-15) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] WunderlistHelper (App Store - installed 2020-04-30) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2019-09-03) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-08-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-08-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] Skitch Helper (? - installed 2019-09-03) Modern Login Item ~/Downloads/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app Internet Plug-ins: OVSHelper: 1.1 (? - installed 2019-09-03) Google Earth Web Plug-in: 7.1 (? - installed 2019-09-03) Unity Web Player: UnityPlayer version 5.2.3f1 (? - installed 2019-09-03) WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (Wacom Technology Corp. - installed 2019-09-03) Silverlight: 5.1.30514.0 (? - installed 2019-09-03) FlashPlayer-10.6: 32.0.0.445 (? - installed 2020-10-14) DivX Web Player: 3.5.5.3 (? - installed 2019-09-03) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-15) Flash Player: 32.0.0.445 (? - installed 2020-10-14) iPhotoPhotocast: 7.0 (Apple - installed 2019-09-03) GarminGpsControl: 2.6.4.0 Release (? - installed 2019-09-03) JavaAppletPlugin: 15.0.1 (Apple - installed 2014-06-02) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-06-15) Safari Extensions: Glance Extension (Glance Networks, Inc. - installed 2019-11-27) 3rd Party Preference Panes: Backblaze Backup (Backblaze - installed 2020-08-24) Flash Player (Adobe Inc. - installed 2020-09-25) Backup: Skip System Files: No Auto backup: Yes Volumes being backed up: 1************************** : Disk size: 1.02 TB - Disk used: 590.26 GB P**************e: Disk size: 999.83 GB - Disk used: 457.23 GB O******************************B: Disk size: 2.00 TB - Disk used: 256.37 GB Destinations: B********B [Local] (Last used) Total size: 4.00 TB Total number of backups: 104 Oldest backup: 2019-02-06 08:57:02 Last backup: 2020-10-17 14:54:03 5 local snapshots Oldest local snapshot: 2020-10-16 17:42:16 Last local snapshot: 2020-10-17 17:40:50 Performance: System Load: 1.62 (1 min ago) 2.03 (5 min ago) 1.76 (15 min ago) Nominal I/O speed: 5.26 MB/s File system: 21.51 seconds Write speed: 334 MB/s Read speed: 2447 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 24.78 % (?) EtreCheck 17.69 % (App Store) Finder 1.07 % (Apple) cloudd 0.59 % (Apple) Dock 0.33 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 947 MB (App Store) Mail 631 MB (Apple) Finder 291 MB (Apple) Safari 238 MB (Apple) CalendarAgent 155 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 10 MB / 316 KB (Apple) com.apple.WebKit.Networking.xpc 2 MB / 6 KB (Apple) Other processes 954 KB / 138 KB (?) Mail 261 KB / 121 KB (Apple) rapportd 11 KB / 4 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 223 MB Used RAM: 8.37 GB Cached files: 7.41 GB Available RAM: 7.63 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-18 Safari (14.0) 2020-09-23 Keynote (10.0) 2020-09-23 Pages (10.0) 2020-09-23 Numbers (10.0) 2020-09-25 iMovie (10.1.16) 2020-10-02 XProtectPlistConfigData (2132) 2020-10-05 macOS Catalina 10.15.7 Update 2020-10-05 MRTConfigData (1.67) 2020-10-05 Gatekeeper Compatibility Data (1.0) 2020-10-06 Microsoft To Do (2.28) 2020-10-11 TimeMachineEditor (5.1.6) 2020-10-11 Mobile Device (1.0.0.0) 2020-10-12 Microsoft Teams (1.00.324758) 2020-10-14 Adobe Flash Player (32.0.0.445) 2020-10-15 WhatsApp (2.2041.6) 2020-10-17 EtreCheck (5.6.2) Clean up: /Library/LaunchAgents/com.wacom.wacomtablet.plist /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver Executable not found Diagnostics Information (past 7-30 days): 2020-10-17 17:23:53 WacomTabletDriver.app Crash (122 times) Executable: /Library/Application Support/Tablet/WacomTabletDriver.app Details: dyld: launch, loading dependent libraries 2020-10-17 17:18:13 PenTabletDriver.app Crash (195 times) Executable: /Library/Application Support/Tablet/PenTabletDriver.app Details: objc_msgSend() selector name: length 2020-10-17 12:10:23 photoanalysisd High CPU Use (8 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2020-10-16 17:18:16 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2020-10-15 21:57:18 Amazon Music.app Crash Executable: /Applications/Amazon Music.app 2020-10-14 06:24:27 Mail.app High CPU Use Executable: /System/Applications/Mail.app 2020-10-12 19:00:28 Preview.app Hang Executable: /System/Applications/Preview.app 2020-10-12 16:50:56 OBS.app Crash Executable: /Applications/OBS.app Details: dyld: in dlopen() @executable_path/../Frameworks/libobs-scripting.dylib abort() called End of report