Per your request the following is the EtreCheckPro report with BitDefender. Please note the battery is new and the container passed First Aid. Second, hardware diagnostics returned no abnormalities... including the battery. EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-07 21:10:42 Download EtreCheckPro from https://etrecheck.com Runtime: 3:26 Performance: Excellent Problem: Computer is restarting Description: Cleaned up, removed BitDefender Major Issues:     Anything that appears on this list needs immediate attention.     Battery failure - Your battery is reporting that it needs to be serviced.     Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues:     These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.     Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.     Clean up - There are orphan files that could be removed.     Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.     Runaway user process - A user process is using a large percentage of your CPU.     Vintage hardware - This computer may be considered vintage.     Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.     Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information:     MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage!     MacBook Pro Model: MacBookPro11,3     2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core     16 GB RAM - Not upgradeable         BANK 0/DIMM0 - 8 GB DDR3 1600         BANK 1/DIMM0 - 8 GB DDR3 1600     Battery: Health = Service Battery - Cycle count = 40 Video Information:     Intel Iris Pro - VRAM: 1536 MB         Color LCD (built-in) 2880 x 1800     NVIDIA GeForce GT 750M - VRAM: 2 GB Drives:     disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)     Internal PCI 5.0 GT/s x2 Serial ATA         disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB         disk0s2 [APFS Container] 500.07 GB             disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes)                 disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 402.88 GB used)                 disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 338 MB used)                 disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)                 disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)                 disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)                     disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)                 disk1s6 - Update (APFS) (Shared - 3 MB used) Mounted Volumes:     disk1s1 - Macintosh HD - Data [APFS Virtual drive]         500.07 GB (Shared - 402.88 GB used, 84.53 GB available, 79.94 GB free)         APFS         Mount point: /System/Volumes/Data         Encrypted     disk1s2 - Preboot [APFS Preboot]         500.07 GB (Shared - 338 MB used, 79.94 GB free)         APFS         Mount point: /System/Volumes/Preboot     disk1s4 - VM [APFS VM]         500.07 GB (Shared - 1.07 GB used, 79.94 GB free)         APFS         Mount point: /System/Volumes/VM     disk1s5s1 - Macintosh HD [APFS Snapshot]         500.07 GB (Shared - 15.05 GB used, 84.53 GB available, 79.94 GB free)         APFS         Mount point: /         Read-only: Yes     disk1s6 - Update         500.07 GB (Shared - 3 MB used, 79.94 GB free)         APFS         Mount point: /System/Volumes/Update Network:     Interface en0: Wi-Fi         802.11 a/b/g/n/ac     Interface en3: Bluetooth PAN     Interface bridge0: Thunderbolt Bridge     iCloud Quota: 130.52 GB available System Software:     macOS Big Sur 11.2.3 (20D91)     Time since boot: Less than an hour Notifications:     EtreCheckPro.app         4 notifications     AntivirusforMac.app         10 notifications     Meta.app         10 notifications Security:     Gatekeeper: App Store and identified developers     System Integrity Protection: Enabled     Antivirus software: Apple and Bitdefender Unsigned Files:     Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist         Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost         Details: Exact match found in the legitimate list - probably OK     Login Item: /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app     Apps: 38 System Extensions:     [Running] Bitdefender.SPSE - version 1.5.0 (Bitdefender SRL - 2021-04-02)         Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.0 (Bitdefender SRL - 2021-04-02)     [Not Loaded] com.bitdefender.vpn.neprovider - version 3.0.1 (Bitdefender SRL - 2021-04-02)         Application: /Applications/Bitdefender/Bitdefender VPN.app - version 3.0.1 (Bitdefender SRL - 2021-04-02) Kernel Extensions:     /Applications/Toast 17 Titanium/MultiCam Capture and Editing.app         [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7)     /Applications/Wondershare Filmora9.app         [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6)     /Library/Application Support/Roxio         [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (Corel Inc., 2.0)     /Library/Extensions         [Not Loaded] Sentinel.kext - com.SafeNet.driver.Sentinel (7.5.2)         [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3)         [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)         [Not Loaded] MovaviSoundGrabber.kext - com.movavi.driver.SoundGrabber (Movavi Software Inc, 1.6.5 - SDK 10.9)         [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.5.106 - SDK 10.10)         [Not Loaded] YamahaSteinbergUSBAudio.kext - jp.co.yamaha.driver.YamahaSteinbergUSBAudio (Yamaha Corporation, 2.0.2 - SDK 10.9) System Launch Agents:     [Not Loaded] 18 Apple tasks     [Loaded] 204 Apple tasks     [Running] 109 Apple tasks System Launch Daemons:     [Not Loaded] 35 Apple tasks     [Loaded] 199 Apple tasks     [Running] 125 Apple tasks     [Other] One Apple task Launch Agents:     [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02)     [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-02-17)     [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-08)     [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08) Launch Daemons:     [Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2021-04-02)     [Not Loaded] com.bitdefender.agent.plist (Bitdefender SRL - installed 2021-04-02)     [Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2021-04-05)     [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-04-07) User Launch Agents:     [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-02-16)     [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13)     [Not Loaded] com.google.keystone.agent.plist (? 0 - installed 2021-02-17)     [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2021-02-14) User Login Items:     [Not Loaded] Bitdefender VPN Helper (Bitdefender SRL - installed 2021-04-02)         Modern Login Item         /Applications/Bitdefender/Bitdefender VPN.app/Contents/Library/LoginItems/Bitdefender VPN Helper.app     [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-02-24)         Modern Login Item         /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app     [Not Loaded] start_enpass (App Store - installed 2021-03-26)         Modern Login Item         /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app     [Not Loaded] ForkLiftMini (? - installed 2019-11-28)         Modern Login Item         /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app     [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-17)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app     [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-17)         Modern Login Item         /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app     [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-28)         Modern Login Item         /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app     [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2019-06-21)         Modern Login Item         /Applications/Utilities/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app     [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2021-01-04)         Modern Login Item         /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app     [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-11-17)         Modern Login Item         /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app     [Not Loaded] HP Product Research (HP Inc. - installed 2018-08-07)         Modern Login Item         /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Audio Plug-ins:     YamahaSteinbergUSBAudio: 2.0.2 (Yamaha Corporation - installed 2019-10-24) Safari Extensions:     Enpass Extension (App Store - installed 2021-03-26) Backup:     Auto backup: Yes     Volumes being backed up:         Macintosh HD: Disk size: 500.07 GB - Disk used: 420.12 GB     Destinations:         M****************O [Local] (Last used)             Total size: 5.00 TB             Total number of backups: 1             Oldest backup: 2021-04-07 18:33:46             Last backup: 2021-04-07 18:33:46         M*************p [Local]             Total size: 2.00 TB             Total number of backups: 16             Oldest backup: 2019-03-01 18:22:51             Last backup: 2021-04-07 15:09:55     11 local snapshots     Oldest local snapshot: 2021-04-06 21:13:15     Last local snapshot: 2021-04-07 20:50:22     3rd party backup: Carbon Copy Cloner Performance:     System Load: 2.04 (1 min ago) 0.78 (5 min ago) 0.30 (15 min ago)     Nominal I/O speed: 20.99 MB/s     File system: 25.76 seconds     Write speed: 644 MB/s     Read speed: 636 MB/s CPU Usage Snapshot:     Type Overall     System: 5 %     User: 17 %     Idle: 77 % Top Processes Snapshot by CPU:     Process (count) CPU (Source - Location)     com.apple.WebKit.WebContent (13) 201.74 % (Apple)     MTLCompilerService (17) 100.98 % (Apple)     BDUpdDaemon 77.34 % (Bitdefender SRL)     Safari 16.60 % (Apple)     WindowServer 11.18 % (Apple) Top Processes Snapshot by Memory:     Process (count) RAM usage (Source - Location)     MTLCompilerService (17) 620 MB (Apple)     EtreCheckPro 561 MB (Etresoft, Inc.)     BDLDaemon 416 MB (Bitdefender SRL)     com.apple.WebKit.WebContent (13) 342 MB (Apple)     mdworker_shared (17) 210 MB (Apple) Top Processes Snapshot by Network Use:     Process Input / Output (Source - Location)     BDUpdDaemon 911 KB / 17 KB (Bitdefender SRL)     Safari 309 KB / 18 KB (Apple)     mDNSResponder 178 KB / 54 KB (Apple)     passd 51 KB / 12 KB (Apple)     cloudd 24 KB / 9 KB (Apple) Top Processes Snapshot by Energy Use:     Process (count) Energy (0-100) (Source - Location)     BDUpdDaemon 41 (Bitdefender SRL)     thunderbird 24 (Mozilla Corporation)     mdworker_shared (17) 3 (Apple)     fontd (2) 2 (Apple)     WindowServer 1 (Apple) Virtual Memory Information:     Physical RAM: 16 GB     Free RAM: 9.12 GB     Used RAM: 3.97 GB     Cached files: 2.91 GB     Available RAM: 12.03 GB     Swap Used: 0 B Software Installs (past 60 days):     Install Date Name (Version)     2021-02-15 Microsoft NTFS by Tuxera 2019 (2019)     2021-02-15 Microsoft NTFS by Tuxera 2019 (2019)     2021-03-12 iMovie (10.2.3)     2021-03-12 iMovie (10.2.3)     2021-03-13 Professional Plugin Suite for Photoshop (build 1734) (1.0)     2021-03-13 Professional Plugin Suite for Photoshop (build 1734) (1.0)     2021-03-26 Enpass (6.6.1)     2021-03-26 Enpass (6.6.1)     2021-03-26 Numbers (11.0)     2021-03-26 Numbers (11.0)     2021-03-26 Pages (11.0)     2021-03-26 Pages (11.0)     2021-03-26 Duplicate File Finder (6.13)     2021-03-26 Duplicate File Finder (6.13)     2021-03-26 Speedtest (1.20)     2021-03-26 Speedtest (1.20)     2021-03-29 Pro Video Formats (2.2.1)     2021-03-29 Pro Video Formats (2.2.1)     2021-03-31 Epson ScanSmart (3.6.1)     2021-03-31 Epson ScanSmart (3.6.1)     2021-03-31 Epson Scanner Monitor (1.0.0)     2021-03-31 Epson Scanner Monitor (1.0.0)     2021-03-31 Epson Event Manager (2.51.83)     2021-03-31 Epson Event Manager (2.51.83)     2021-03-31 EPSON Printer Driver (10.93)     2021-03-31 EPSON Printer Driver (10.93)     2021-03-31 Epson Customer Research Participation (2.51)     2021-03-31 Epson Customer Research Participation (2.51)     2021-04-01 Keynote (11.0)     2021-04-01 Keynote (11.0)     2021-04-01 XProtectPlistConfigData (2143)     2021-04-01 XProtectPlistConfigData (2143)     2021-04-01 macOS 11.2.3 (11.2.3)     2021-04-01 MRTConfigData (1.76)     2021-04-01 Malwarebytes for Mac (1.0)     2021-04-02 Bitdefender (1.5.0.317)     2021-04-02 avformac     2021-04-04 Kamino (2.1.0(462)) Clean up:     ~/Library/LaunchAgents/com.google.keystone.agent.plist         ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent         Executable not found Diagnostics Information (past 7-30 days):     2021-04-07 09:48:45 backupd - High CPU Use (5 times)         Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd     2021-04-07 09:34:13 media-indexer - High CPU Use (5 times)         Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer     2021-04-05 18:47:59 AntivirusforMac.app - High CPU Use (2 times)         Executable: /Library/Bitdefender/*/AntivirusforMac.app     2021-04-04 18:08:54 Blu-ray Player Pro.app - Hang         Executable: /Applications/Blu-ray Player Pro.app     2021-04-04 17:59:56 VLC.app - Hang         Executable: /Applications/VLC.app     2021-04-04 17:46:22 com.apple.WebKit.WebContent - High CPU Use         Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent     2021-04-04 16:43:35 WindowServer - Crash         Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer         Details:             StartTime:2021-04-04 11:49:00             GPU:IG&NV             MetalDevice for accelerator(0x0): 0x0 (MTLDevice: 0x0)             IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX             0@0/NVDA,Display-A@0/NVDA             IOPresentment:             T IOPresentmentCreateForRegistryID:3274: 0 0x100000435             F ioPresentmentOpenServiceForID:1311: regid             T ioPresentmentGenerateDeviceMap:1661: ndevs 1 (0 1 0 1 0)             T ioPresentmentGenerateDeviceMap:1738: 0 0 0             T ioPresentmentPopulateIOFramebufferEntries:1519: kAGDCVendorInfo 0x10             0000439 0x10000 0x106b             T ioPresentmentPopulateIOFramebufferEntries:1539: kAGDCGPUCapability 0             x100000439 220 1             F IOPresentmentCreateForRegistryID:3406: iface 0x815             F IOPresentmentCreateForRegistryID:3465: iface 0x1             IOPresentment Device Map:             Origin: AGDC             Devices: {             0={             A:0x0(),0x0(),0, C:0x239(IOService:/AppleACPIPlatfor             mExpert/PCI0@0/AppleACPIPCI/IGPU@2),0x439(AppleIntelAzulController/Int             elFBClientControl),32519, F:0x239,0x435(AppleIntelFramebuffer@0),30499             ,0}}     2021-04-03 20:53:06 lsd - Crash         Executable: /usr/libexec/lsd         Details:             dyld3 mode             savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d             atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError             Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2,              ZeroedRanges=(             "0x388000-0x389FFF (8 KB)",             "0x392000-0x39FFFF (57 KB)"             ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z             yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple.             LaunchServices-2543-v2.csstore}             abort() called     2021-04-02 18:33:12 BDUpdDaemon - High CPU Use         Executable: /Library/Bitdefender/*/antivirus.bundle/BDUpdDaemon End of report