EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-25 18:40:05 Download EtreCheck from https://etrecheck.com Runtime: 2:42 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 8 GB DDR4 2400 BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 8 GB DDR4 2400 BANK 1/DIMM1 - Empty Video Information: Radeon Pro 570 - VRAM: 4096 MB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [Fusion Drive] 27.55 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (555.93 GB used) disk0s3 - Boot OS X 134 MB disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [Fusion Drive] 999.35 GB disk2 - Macintosh HD (Journaled HFS+) 1.03 TB (555.93 GB used) disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk3 - WD My Book 1230 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 - E**********B (Journaled HFS+) 4.00 TB (1.12 TB used) disk4 - Seagate Backup+ Desk 3.00 TB External USB 5 Gbit/s USB disk4s1 - EFI [EFI] 315 MB disk4s2 - T**********e (Journaled HFS+) 3.00 TB (2.13 TB used) Mounted Volumes: disk2 - Macintosh HD 1.03 TB (555.93 GB used, 482.40 GB available, 469.79 GB free) Journaled HFS+ Mount point: / disk3s2 - E**********B 4.00 TB (1.12 TB used, 2.88 TB free) Journaled HFS+ Mount point: /Volumes/E**********B disk4s2 - T**********e 3.00 TB (2.13 TB used, 873.67 GB available, 873.30 GB free) Journaled HFS+ Mount point: /Volumes/T**********e Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G12034) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 15 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the whitelist - probably OK Running app: ~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app/Contents/MacOS/RealPlayer Downloader Agent Details: Executable file is not accessible without Full Drive Access Running app: /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/Microsoft Database Daemon Running app: /Applications/Microsoft Office 2011/Office/My Day.app/Contents/MacOS/My Day -psn_0_147492 Running app: /Applications/Microsoft Office 2011/Office/My Day.app/Contents/MacOS/My Day Running app: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat -psn_0_110619 Plugin: /Library/Internet Plug-Ins/o1dbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/LogMeInSafari64.plugin Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/LogMeIn.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/LogMeInSafari32.plugin Plugin: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/Speaker Audio Recorder.driver Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/OSXFUSE.prefPane Apps: 217 32-bit Applications: 257 32-bit apps Kernel Extensions: /Applications/Toast 14 Titanium/Toast Audio Assistant.app SoundflowerSigned.kext (1.6.7 - SDK 10.7) /Applications/Toast 14 Titanium/Toast Titanium.app TDIXController64.kext (2.0) /Applications/Wondershare AllMyMusic.app SystemAudioRecorder.kext (1.1.0 - SDK 10.6) /Library/Extensions LittleSnitch.kext (3.8.2 - SDK 10.11) TACC.kext (1.0.2 - SDK 10.10) /Library/SystemMigration/History/Migration-2C610684-5040-4B3E-9E7B-212DD425C348/QuarantineRoot/Library/StagedExtensions/Applications/Parallels Desktop.app prl_hypervisor.kext (12.2.1 41615 - SDK 10.9) prl_netbridge.kext (12.2.1 41615 - SDK 10.9) prl_usb_connect.kext (12.2.1 41615 - SDK 10.9) prl_vnic.kext (12.2.1 41615 - SDK 10.9) /System/Library/Extensions Terminus.kext (4) RoxioBluRaySupport.kext (1.1.6) Startup Items: ProTec6b Path: /Library/StartupItems/ProTec6b System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 159 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 177 Apple tasks [Running] 121 Apple tasks Launch Agents: [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-10-10) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-03-26) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-11-14) [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2015-07-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-11-18) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-11-18) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-10-03) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2019-08-18) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21) [Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-12-03) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-12-03) Launch Daemons: [Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-10-10) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-11-14) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-11-14) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2016-05-11) [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-12-30) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-11-18) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-05-19) [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2020-02-15) [Running] com.fxtech.fxlm.plist (Digital Film Tools - installed 2016-09-14) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-07) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2020-04-27) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2018-10-25) [Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2016-12-05) [Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-12-03) User Launch Agents: [Loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist (Digital Rebellion, LLC - installed 2020-02-07) [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-05-15) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-05-15) [Running] net.maxbor.copyless-agent.plist (App Store - installed 2019-11-28) User Login Items: [Running] 2BUA8C4S2C.com.agilebits.onepassword4-helper (AgileBits Inc. - installed 2018-05-22) Modern Login Item /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2018-11-24) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2020-05-19) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] ChronoSync Scheduler (Econ Technologies, Inc. - installed 2020-02-20) Modern Login Item /Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app [Loaded] CopyLessLauncher (App Store - installed 2020-05-20) Modern Login Item /Applications/CopyLess 2.app/Contents/Library/LoginItems/CopyLessLauncher.app [Running] Day One Classic Reminders (App Store - installed 2017-10-14) Modern Login Item /Applications/Day One Classic.app/Contents/Library/LoginItems/Day One Classic Reminders.app [Not Loaded] start_enpass (App Store - installed 2020-05-23) Modern Login Item /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app [Running] EvernoteHelper (Evernote - installed 2019-12-25) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Loaded] Evernote Helper (Evernote - installed 2019-12-25) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (Evernote - installed 2019-12-25) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] GrowlLauncher (App Store - installed 2017-10-08) Modern Login Item /Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app [Not Loaded] Kiwi for Gmail Login Helper App Store (App Store - installed 2020-03-25) Modern Login Item /Applications/Kiwi for Gmail.app/Contents/Library/LoginItems/Kiwi for Gmail Login Helper App Store.app [Not Loaded] LaunchHelper (App Store - installed 2019-10-09) Modern Login Item /Applications/Memory Diag.app/Contents/Library/LoginItems/LaunchHelper.app [Loaded] MiniNote Pro Helper (App Store - installed 2019-10-13) Modern Login Item /Applications/MiniNote Pro.app/Contents/Library/LoginItems/MiniNote Pro Helper.app [Not Loaded] Launcher (App Store - installed 2019-09-07) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/Launcher.app [Not Loaded] NotebookHelper (App Store - installed 2019-09-07) Modern Login Item /Applications/Notebook.app/Contents/Library/LoginItems/NotebookHelper.app [Not Loaded] Skitch Helper (App Store - installed 2019-06-03) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] SnagitHelper2018 (TechSmith Corporation - installed 2019-01-25) Modern Login Item /Applications/Snagit 2018.app/Contents/Library/LoginItems/SnagitHelper2018.app [Not Loaded] SnagitAppleScriptExecutor2018 (TechSmith Corporation - installed 2018-11-30) Modern Login Item /Applications/Snagit 2018.app/Contents/Library/LoginItems/SnagitHelper2018.app/Contents/MacOS/SnagitAppleScriptExecutor2018.app [Not Loaded] SnagitRecorder2018 (TechSmith Corporation - installed 2018-11-30) Modern Login Item /Applications/Snagit 2018.app/Contents/Library/LoginItems/SnagitHelper2018.app/Contents/MacOS/SnagitRecorder2018.app [Not Loaded] SnagitLaunchAtLogin (TechSmith Corporation - installed 2019-01-25) Modern Login Item /Applications/Snagit 2018.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app [Not Loaded] SnagitHelper2020 (TechSmith Corporation - installed 2020-01-27) Modern Login Item /Applications/Snagit 2020.app/Contents/Library/LoginItems/SnagitHelper2020.app [Not Loaded] SnagitRecorder2020 (TechSmith Corporation - installed 2020-01-20) Modern Login Item /Applications/Snagit 2020.app/Contents/Library/LoginItems/SnagitHelper2020.app/Contents/MacOS/SnagitRecorder2020.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-05-10) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2020-05-22) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Loaded] LoginHelper (App Store - installed 2019-09-07) Modern Login Item /Applications/TaskTab.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Translate It Helper (App Store - installed 2017-10-08) Modern Login Item /Applications/Translate It.app/Contents/Library/LoginItems/Translate It Helper.app [Not Loaded] Viber (Viber Media SARL. - installed 2020-04-28) Modern Login Item /Applications/Viber.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-18) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] WunderlistHelper (App Store - installed 2019-09-03) Modern Login Item /Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app Internet Plug-ins: o1dbrowserplugin: 5.41.3.0 (? - installed 2017-10-08) LogMeInSafari64: 1.0.586 (? - installed 2017-10-08) Flip4Mac WMV Plugin: 3.2.0.16 (? - installed 2017-10-08) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-27) FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-20) LogMeIn: 1.0.586 (? - installed 2017-10-08) Silverlight: 5.1.41212.0 (? - installed 2017-10-08) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-20) LogMeInSafari32: 1.0.586 (? - installed 2017-10-08) googletalkbrowserplugin: 5.41.3.0 (? - installed 2017-10-08) npgtpo3dautoplugin: 0.1.44.29 (? - installed 2017-10-08) AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-27) iPhotoPhotocast: 7.0 (Apple - installed 2017-10-08) SharePointBrowserPlugin: 14.5.6 (? - installed 2017-10-08) JavaAppletPlugin: Java 7 Update 25 (? - installed 2017-10-08) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-04-08) BridgeAudioSP: 4.69.2 (Apple - installed 2020-04-08) iSightAudio: 7.7.3 (Apple - installed 2020-04-08) Speaker Audio Recorder: 0.1.1 (? - installed 2019-12-06) ACE: 9.1.2 (Rogue Amoeba Software, LLC - installed 2020-01-06) DVCPROHDAudio: 1.3.2 (Apple - installed 2017-10-08) AppleAVBAudio: 683.1 (Apple - installed 2020-04-08) InstantOn: 9.1.2 (? - installed 2020-01-06) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-04-08) AirPlay: 2.0 (Apple - installed 2020-04-08) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: 1Password Safari Extension Companion (AgileBits Inc. - installed 2018-05-22) ABP (App Store - installed 2020-05-12) ABP Control Panel (App Store - installed 2020-05-12) Enpass Extension (App Store - installed 2020-05-23) Grammarly for Safari (App Store - installed 2020-05-19) NotebookSafariExtension (App Store - installed 2019-09-07) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Flip4Mac WMV (? - installed 2013-03-29) FUSE for OS X (OSXFUSE) (? - installed 2012-09-13) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.12 (1 min ago) 1.91 (5 min ago) 1.73 (15 min ago) Nominal I/O speed: 4.39 MB/s File system: 27.92 seconds Write speed: 586 MB/s Read speed: 1487 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 13 % Idle: 81 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 47.32 % (?) firefox 16.04 % (Mozilla Corporation) EtreCheck 6.47 % (App Store) RealPlayer Downloader Agent 6.32 % (? - ~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app) Little Snitch Agent 0.50 % (Objective Development Software GmbH) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 1.34 GB (App Store) firefox 584 MB (Mozilla Corporation) Dock 317 MB (Apple) Dropbox 315 MB (Dropbox, Inc.) Mail 277 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) firefox 21 MB / 249 KB (Mozilla Corporation) Other processes 927 KB / 431 KB (?) Mail 265 KB / 106 KB (Apple) Dropbox 118 KB / 196 KB (Dropbox, Inc.) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.37 GB Used RAM: 8.63 GB Cached files: 6.00 GB Available RAM: 7.37 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-07 Malwarebytes for Mac 2020-05-08 Folder-Factory (5.7.9) 2020-05-08 EtreCheck (5.5.5) 2020-05-10 Speedtest (1.11) 2020-05-12 Adblock Plus (2.1.2) 2020-05-14 SpeechRecognitionCoreLanguage_he_IL (2.0.1) 2020-05-14 SpeechRecognitionCoreLanguage_ru_RU (2.0.1) 2020-05-14 XProtectPlistConfigData (2121) 2020-05-14 MRTConfigData (1.60) 2020-05-18 WhatsApp (2.2019.8) 2020-05-19 Grammarly for Safari (9.17) 2020-05-19 Microsoft To Do (2.18) 2020-05-20 Adobe Flash Player 2020-05-20 CopyLess 2 (2.13.5) 2020-05-23 Enpass (6.4.2) 2020-05-23 StockSpy Realtime Stocks Quote (6.2) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report