EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-04-14 10:42:18 Download EtreCheckPro from https://etrecheck.com Runtime: 3:59 Performance: Good Problem: Computer is restarting Description: Same Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Air (Retina, 13-inch, 2020) Status: Supported MacBook Air Model: MacBookAir9,1 1.1 GHz Dual-Core Intel Core i3 (i3-1000NG4) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 449 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 8% used, 134.68 TB written, 100% health, 87 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (11.24 GB used) disk1s1s1 - mac (APFS) [APFS Snapshot] (11.24 GB used) disk1s2 - m*** - Data (APFS) [APFS Virtual drive] (37.22 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (2.42 GB used) disk1s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk1s5 - Update (APFS) (926 KB used) disk1s6 - VM (APFS) [APFS VM] (1.07 GB used) Mounted Volumes: disk1s1s1 - mac [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.24 GB Shared values Size: 250.69 GB Free: 197.27 GB Available: 202.49 GB disk1s2 - m*** - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 37.22 GB Shared values Size: 250.69 GB Free: 197.27 GB Available: 202.49 GB disk1s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.42 GB Shared values Size: 250.69 GB Free: 197.27 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 926 KB Shared values Size: 250.69 GB Free: 197.27 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.69 GB Free: 197.27 GB USB: USB 3.1 bus USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en3: Bluetooth PAN System Software: macOS Sequoia 15.4 (24E248) Installed 2025-04-11 Time since boot: About 6 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 189 Apple tasks [Running] 182 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 198 Apple tasks [Running] 226 Apple tasks Launch Daemons: [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-04-12) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-04-12) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-04-12) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2025-04-14) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Not Loaded] StartUpHelper (Spotify - installed 2025-03-21) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-03-27) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 716 Apple apps 46 3rd party apps 21 x86-only apps 2 unsigned apps App Extensions: Widgets: [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app QuickLook Previews: [Loaded] EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 3.89 (1 min ago) 4.14 (5 min ago) 4.02 (15 min ago) Nominal I/O usage: 0.31 MB/s File system: 24.82 seconds Write speed: 1074 MB/s Read speed: 1077 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 8 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 17.32 % (Apple) EtreCheckPro 12.40 % (Etresoft, Inc.) kernel_task 8.07 % (Apple) Max 5.30 % (Cycling '74) mDNSResponder 2.64 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (15) 1.01 GB (Mozilla Corporation) EtreCheckPro 801 MB (Etresoft, Inc.) firefox 470 MB (Mozilla Corporation) kernel_task 385 MB (Apple) Microsoft Outlook 210 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 202 MB / 8 MB (Apple) netbiosd 5 MB / 720 KB (Apple) firefox 351 KB / 152 KB (Mozilla Corporation) apsd 395 KB / 54 KB (Apple) corekdld 13 KB / 27 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Max 12 (Cycling '74) WindowServer 7 (Apple) mDNSResponder 1 (Apple) firefox 1 (Mozilla Corporation) plugin-container (15) 1 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 79 MB Used RAM: 5.83 GB Cached files: 2.09 GB Available RAM: 2.17 GB Swap Used: 281 MB Software Installs (past 60 days): Install Date Name (Version) 2025-04-11 XProtectPlistConfigData (5272) - Software update 2025-04-11 XProtectPayloads (151) - Software update 2025-04-11 macOS Sequoia (15.4) - Software update 2025-04-11 macOS 15.4 (15.4) - Software update 2025-04-12 Zoom Workplace (6.4.3.52139) - Installer 2025-04-13 MRTConfigData (1.93) - Software update 2025-04-13 Gatekeeper Compatibility Data (1.0) - Software update 2025-04-14 macOS Sonoma (14.7.5) - Software update Diagnostics Information (past 60 days): 2025-04-14 08:04:03 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-04-14 08:01:35 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2025-04-14 05:06:02 audiomxd High CPU Use (9 times) First occurrence: 2025-04-12 05:48:57 Executable: /usr/libexec/audiomxd 2025-04-14 03:53:27 Kernel Panic (6 times) First occurrence: 2025-04-12 05:46:52 Details: panic(cpu 0 caller 0xfffffff0287636a0): macOS panic detected Panicked task 0xffffffe0db3b2920: 0 pages, 213 threads: pid 0: kernel_ task 2025-04-13 01:16:02 Vampire_Survivors.app High CPU Use 2025-04-12 00:00:38 lsd Crash (4 times) First occurrence: 2025-04-12 00:00:11 Executable: /usr/libexec/lsd 2025-04-11 19:13:53 TrustedPeersHelper Crash (9 times) First occurrence: 2025-04-11 13:15:48 Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper Details: dyld3 mode 2025-04-11 15:16:17 Install macOS Sequoia.app High CPU Use 2025-04-11 14:38:34 Max.app High CPU Use Executable: /Applications/Max.app 2025-04-11 13:44:25 WindowServer Crash Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer Details: StartTime:2025-03-22 08:00:01 GPU:IG MetalDevice for accelerator(0x0): 0x0 (MTLDevice: 0x0) IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt elFramebuffer@0 2025-04-11 13:24:14 TrustedPeersHelper Crash (12 times) First occurrence: 2025-04-11 13:14:13 Executable: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/TrustedPeersHelper.xpc/Contents/MacOS/TrustedPeersHelper Details: dyld3 mode End of report