EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-03-03 12:41:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:15 Performance: Excellent Problem: Computer is restarting Description: Kernel panics Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 40 GB RAM - Upgradeable BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro Vega 48 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 0% used, 54.57 TB written, 100% health, 99 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (520.97 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.38 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (11.16 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.16 GB used) disk1s6 - Update (APFS) (4 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 520.97 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.38 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.16 GB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 4 MB Shared values Size: 2.00 TB Free: 1.46 TB Available: 1.56 TB disk3s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple Keyboard USB 3.1 bus Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Firewall: Blocked apps: None Stealth mode: Enabled System Software: macOS Sequoia 15.3.1 (24D70) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 200 Apple tasks [Running] 168 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 222 Apple tasks [Running] 204 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-13) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-02-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-02-19) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2024-10-05) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Loaded] com.linotype.FontExplorerX.securityhelper.plist (Linotype GmbH - installed 2020-11-19) Executable: /Library/PrivilegedHelperTools/com.linotype.FontExplorerX.securityhelper [Loaded] com.macpaw.CleanMyMac5.Agent.plist (MacPaw Inc. - installed 2025-02-03) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac5.Agent [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-10-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-10-10) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-01-17) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-19) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-02-20) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-12-19) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-02-05) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Library/PrivilegedHelperTools/com.wacom.IOManager.app/Contents/MacOS/com.wacom.IOManager [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2023-08-04) Executable: /Applications/Wacom Tablet.localized/.Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver [Not Loaded] dummy.txt (Not signed - installed 2021-03-04) [Loaded] us.zoom.updater.login.check.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --login-check [Loaded] us.zoom.updater.plist (Zoom Video Communications, Inc. - installed 2025-02-05) Command: /Applications/zoom.us.app/Contents/Library/LaunchAgents/ZoomUpdater.app/Contents/MacOS/ZoomUpdater --update User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-02-19) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-02-19) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.linotype.FontFolderProtector.plist (Not signed - installed 2025-02-05) Executable: /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector User Login Items: [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2025-01-19) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Running] CCC Dashboard (Bombich Software, Inc. - installed 2025-02-03) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC Dashboard.app [Loaded] Dropbox (Dropbox, Inc. - installed 2025-02-18) Application /Applications/Dropbox.app [Not Loaded] AutoLaunchHelper (App Store - installed 2025-02-03) Modern Login Item /Applications/Notepad - Text Editor.app/Contents/Library/LoginItems/AutoLaunchHelper.app [Loaded] OneDrive (Microsoft Corporation - installed 2024-11-25) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-11-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-11-25) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2025-02-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-02-04) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 791 Apple apps 380 3rd party apps 200 x86-only apps No unsigned apps App Extensions: Finder sync extensions: [Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app Widgets: [Not Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app QuickLook Previews: [Loaded] InDesign QuickLook Extension - /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app com.adobe.indesign-document *.indd com.adobe.indesign-template *.indt [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) Audio Plug-ins: MSTeamsAudioDevice: 2024.28.00.50 (Microsoft Corporation - installed 2024-07-02) 3rd Party System settings: WacomCenter (Wacom Technology Corp. - installed 2023-08-04) WacomTablet (Wacom Technology Corp. - installed 2023-08-04) Backup: Time Machine information is limited without Full Disk Access 3rd party backup: Carbon Copy Cloner Performance: System Load: 2.17 (1 min ago) 1.61 (5 min ago) 1.69 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 19.40 seconds Write speed: 2097 MB/s Read speed: 2747 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 30.14 % (Etresoft, Inc.) WindowServer 5.88 % (Apple) com.apple.WebKit.WebContent (2) 2.40 % (Apple) Safari 1.12 % (Apple) kernel_task 1.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.49 GB (Etresoft, Inc.) Console 849 MB (Apple) com.apple.WebKit.WebContent (2) 795 MB (Apple) Creative Cloud UI Helper (Renderer) 780 MB (Adobe Inc.) mds_stores 720 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) rapportd 3 MB / 1 MB (Apple) mDNSResponder 127 KB / 95 KB (Apple) apsd 5 KB / 12 KB (Apple) localizationswitcherd 0 B / 0 B (Apple) ManagedSettingsAgent 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Safari 1 (Apple) com.apple.WebKit.WebContent (2) 1 (Apple) bluetoothd 0 (Apple) runningboardd 0 (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 17.42 GB Used RAM: 12.32 GB Cached files: 10.27 GB Available RAM: 27.68 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-01-19 Inkjet Extended Survey Program (5.7.0) 2025-01-19 Canon Wi-Fi Connection Assistant (1.6.0) 2025-01-30 GarageBand (10.4.12) 2025-02-03 macOS 15.3 (15.3) 2025-02-05 Microsoft AutoUpdate (4.77.24121924) 2025-02-05 Zoom Workplace (6.3.6.47101) 2025-02-11 Microsoft OneNote (16.94.25020927) 2025-02-11 Microsoft Word (16.94.25020927) 2025-02-13 Microsoft Excel (16.94.25020927) 2025-02-18 macOS 15.3.1 (15.3.1) 2025-02-26 Microsoft Outlook (16.94.25022327) 2025-02-28 XProtectCloudKitUpdate (5288) 2025-02-28 XProtectPlistConfigData (5288) 2025-02-28 Plain Text Editor (1.6.0) 2025-03-02 Microsoft PowerPoint (16.94.25020927) Clean up: ~/Library/LaunchAgents/com.linotype.FontFolderProtector.plist /Applications/FontExplorer X Pro.app/Contents/Helpers/FontFolderProtector Executable not found Diagnostics Information (past 60 days): 2025-03-03 11:58:56 Kernel Panic Details: panic(cpu 8 caller 0xffffff800694601e): Kernel trap at 0xffffff80068e3 329, type 13=general protection, registers: Panicked task 0xffffff9067bd9d60: 29 threads: pid 126: mds 2025-03-03 11:55:06 Kernel Panic Details: panic(cpu 6 caller 0xffffff801a74601e): Kernel trap at 0xffffff801a691 b73, type 14=page fault, registers: Panicked task 0xffffff8c12e5ab88: 21 threads: pid 309: mds_stores 2025-03-03 11:47:54 Kernel Panic (2 times) First occurrence: 2025-02-28 13:06:59 Details: panic(cpu 0 caller 0xffffff8011f4601e): Kernel trap at 0xffffff8011e91 b73, type 14=page fault, registers: Panicked task 0xffffff9adc1d5870: 269 threads: pid 0: kernel_task 2025-03-03 11:45:39 mdworker_shared - Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker_shared Details: libsystem_c.dylib: abort() called 2025-03-03 11:33:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801894601e): Kernel trap at 0xffffff80188e3 329, type 13=general protection, registers: Panicked task 0xffffff8bf6060b88: 2 threads: pid 1222: pmset 2025-03-03 10:43:10 Kernel Panic Details: panic(cpu 0 caller 0xffffff801094601e): Kernel trap at 0xffffff80108e3 329, type 13=general protection, registers: Panicked task 0xffffffa51951f870: 1 threads: pid 912: bspatch 2025-03-03 10:41:09 Kernel Panic (2 times) First occurrence: 2025-03-02 09:30:46 Details: panic(cpu 8 caller 0xffffff801174601e): Kernel trap at 0xffffff80116e3 329, type 13=general protection, registers: Panicked task 0xffffff95465549b0: 95 threads: pid 467: Adobe Photoshop 2025-03-03 10:39:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff8018cdff33): vm_page_queues_remove - bad pa ge q_state (0xffffff80479f7d48, 3) @vm_resident.c:9653 Panicked task 0xffffff9526375f38: 1 threads: pid 585: Adobe Photoshop 2025-03-02 09:36:00 apfsd - High CPU Use (4 times) First occurrence: 2025-02-28 14:53:10 Executable: /usr/libexec/apfsd 2025-03-02 00:00:44 Kernel Panic Details: panic(cpu 6 caller 0xffffff80031fe47e): Destroying previously destroye d lock 0xffffff9517a20908 @lock_rw.c:229 Panicked task 0xffffffa513338870: 269 threads: pid 0: kernel_task 2025-03-01 12:11:43 Kernel Panic Details: panic(cpu 0 caller 0xffffff801bf4601e): Kernel trap at 0xffffff801bee3 329, type 13=general protection, registers: Panicked task 0xffffff905ec46870: 3 threads: pid 3291: mdworker_shared 2025-02-28 16:19:06 suggestd - High CPU Use (2 times) First occurrence: 2025-02-26 13:37:15 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2025-02-28 14:54:15 spotlightknowledged - High CPU Use (3 times) First occurrence: 2025-02-26 13:46:20 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-02-28 13:43:31 Kernel Panic Details: panic(cpu 0 caller 0xffffff800594601e): Kernel trap at 0xffffff80058e3 329, type 13=general protection, registers: Panicked task 0xffffffae5e4ba9b0: 24 threads: pid 1060: Mail 2025-02-28 12:45:53 Kernel Panic Details: panic(cpu 2 caller 0xffffff800fd4601e): Kernel trap at 0xffffff800fce3 329, type 13=general protection, registers: Panicked task 0xffffff9fcd4fe9b0: 14 threads: pid 310: mds_stores 2025-02-28 12:10:04 Kernel Panic Details: panic(cpu 4 caller 0xffffff800c54601e): Kernel trap at 0xffffff800c4c2 8c2, type 14=page fault, registers: Panicked task 0xffffffa02c7d84c0: 1 threads: pid 851: cupsd 2025-02-28 12:06:03 Kernel Panic Details: panic(cpu 2 caller 0xffffff801674601e): Kernel trap at 0xffffff80166e3 329, type 13=general protection, registers: Panicked task 0xffffff95887aef38: 17 threads: pid 26756: codesign End of report