EtreCheckPro version: 6.8.9 (68074)
Report generated: 2025-04-20 12:48:51
Download EtreCheckPro from https://etrecheck.com
Runtime: 10:18
Performance: Poor
Problem: Other problem
Description:
General problems. Slow. Finder not responding. Apps not opening. Beach
balling. Not restarting when restart is attempted.
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Minor Issues:
ent.
These issues do not need immediate attention but they may indicate future problems or opportunities for improvem
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause probl
ems. They should be reviewed.
Limited permissions - More information may be available with Full Disk Access.
Sharing enabled - This computer has sharing services enabled that could be a security risk.
Hardware Information:
iMac (Retina 4K, 21.5-inch, 2019)
Status: Supported
iMac Model: iMac19,2
3 GHz 6-Core Intel Core i5 (i5-8500) CPU: 6-core
8 GB RAM - Upgradeable by an Apple Authorized Service Provider
BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2667
BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2667
Video Information:
Radeon Pro 560X - VRAM: 4 GB
iMac (built-in) 4096 x 2304
Drives:
disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x2 NVM Express
S.M.A.R.T. Details: 1% used, 10.93 TB written, 100% health, 101 unsafe shutdowns
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Fusion Drive] 27.55 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (336.10 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (2.46 GB used)
disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used)
disk2s4 - VM (APFS) [APFS VM] (3.22 GB used)
disk2s5 (APFS) [APFS Container] (11.24 GB used)
disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used)
disk2s6 - Update (APFS) (4 MB used)
disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
Page 1
Sir William's iMac 2025-04-20
disk1s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes)
disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (336.10 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (2.46 GB used)
disk2s3 - Recovery (APFS) [Recovery] (1.33 GB used)
disk2s4 - VM (APFS) [APFS VM] (3.22 GB used)
disk2s5 (APFS) [APFS Container] (11.24 GB used)
disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.24 GB used)
disk2s6 - Update (APFS) (4 MB used)
Mounted Volumes:
disk2s1 - Macintosh HD - Data [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Fusion drive
Encrypting: 17% done
Used: 336.10 GB
Shared values
Size: 1.03 TB
Free: 668.68 GB
Available: 728.80 GB
disk2s2 - Preboot [APFS Preboot]
Filesystem: APFS
Mount point: /System/Volumes/Preboot
Fusion drive
Used: 2.46 GB
Shared values
Size: 1.03 TB
Free: 668.68 GB
disk2s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /System/Volumes/VM
Fusion drive
Used: 3.22 GB
Shared values
Size: 1.03 TB
Free: 668.68 GB
disk2s5s1 - Macintosh HD [APFS Snapshot]
Filesystem: APFS
Mount point: /
Fusion drive
Read-only: Yes
Used: 11.24 GB
Shared values
Size: 1.03 TB
Free: 668.68 GB
Available: 728.80 GB
disk2s6 - Update
Filesystem: APFS
Mount point: /System/Volumes/Update
Fusion drive
Used: 4 MB
Shared values
Page 2
Sir William's iMac 2025-04-20
Size: 1.03 TB
Free: 668.68 GB
disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS
SECUREPKITRUSTSTORE
_
_Cryptex
Filesystem: APFS
Disk Image
Mount point: /System/Library/A******2/c*********************************e/p**********o/
6********************************************t/.********a
Read-only: Yes
Size: 4 MB
USB:
USB 3.1 bus
Apple Inc. - FaceTime HD Camera (Built-in)
USB 3.1 bus
<Empty>
Network:
Interface en0: Ethernet
Interface en4: USB 10/100/1000 LAN
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface bridge0: Thunderbolt Bridge
Interface en5: iPhone
Screen sharing: Enabled
Firewall:
Blocked apps: None
Stealth mode: Enabled
System Software:
macOS Sequoia 15.4.1 (24E263)
Installed 2025-04-20
Time since boot: Less than an hour
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Screen sharing: Enabled
Unsigned Files:
Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the legitimate list - probably OK
Apps: 6
System Launch Daemons:
[Not Loaded] 39 Apple tasks
[Loaded] 202 Apple tasks
[Running] 172 Apple tasks
[Other] 4 Apple tasks
Page 3
Sir William's iMac 2025-04-20
System Launch Agents:
[Not Loaded] 20 Apple tasks
[Loaded] 221 Apple tasks
[Running] 207 Apple tasks
Launch Daemons:
[Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2025-04-
06)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneU
pdaterDaemon
[Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2025-04-06)
Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdat
erDaemon
[Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-03-22)
Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
[Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-06)
Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
[Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2025-04-06)
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
Launch Agents:
[Not Loaded] com.brother.LOGINserver.plist (Not signed - installed 2025-04-06)
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
[Not Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2025-04-06)
Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agen
t.app/Contents/MacOS/EPSON Software Updater Agent
[Not Loaded] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2025-04-06)
Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEv
entManager.app/Contents/MacOS/EEventManager
[Not Loaded] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2025-04-06)
Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/M
acOS/Epson Scanner Monitor
[Not Loaded] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2025-04-06)
Command: /Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonito
r.app/Contents/MacOS/AOUMonitor FromSystemLogin
[Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2025-04-06)
Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandalone
Updater
[Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2025-04-06)
Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter
[Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-18)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft
Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Page 4
Sir William's iMac 2025-04-20
[Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-04-06)
Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft
Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
[Not Loaded] com.ricoh.pfu.SshAutoLaunch.plist (PFU LIMITED - installed 2025-04-06)
Command: /Applications/ScanSnapHomeMain.app/Contents/Helpers/SshAutoLaunch.app/Contents/MacOS/SshAu
toLaunch FromSystemLogin
User Login Items:
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2025-04-06)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2025-04-06)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Loaded] Home (Apple - installed 2025-04-12)
Application
/System/Applications/Home.app
[Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-04-12)
Modern Login Item
/System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app
[Not Loaded] WeatherMenu (Apple - installed 2025-04-12)
Modern Login Item
/System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app
Applications:
721 Apple apps
93 3rd party apps
51 x86-only apps
6 unsigned apps
App Extensions:
Safari extensions:
[Loaded] Privacy Dashboard - /Applications/DuckDuckGo Privacy for Safari.app
Widgets:
[Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app
[Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app
[Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app
File providers:
[Loaded] OneDrive File Provider - /Applications/OneDrive.app
Share services:
[Loaded] OneNote - /Applications/Microsoft OneNote.app
Finder sync extensions:
[Not Loaded] OneDrive Finder Integration - /Applications/OneDrive.app
Ad-blockers:
[Loaded] Privacy Protection - /Applications/DuckDuckGo Privacy for Safari.app
Page 5
Sir William's iMac 2025-04-20
QuickLook Previews:
[Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
com.etresoft.etrecheck4 *.etrecheck
Backup:
Time Machine information is limited without Full Disk Access
Performance:
System Load: 1.72 (1 min ago) 1.98 (5 min ago) 1.68 (15 min ago)
Nominal I/O usage: 8.06 MB/s
File system: 31.41 seconds
Write speed: 259 MB/s
Read speed: 221 MB/s
CPU Usage Snapshot:
Type Overall
System: 10 %
User: 22 %
Idle: 68 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
com.apple.WebKit.WebContent (5) 65.78 % (Apple)
EtreCheckPro 32.92 % (Etresoft, Inc.)
WindowServer 14.48 % (Apple)
com.apple.WebKit.GPU (2) 6.34 % (Apple)
kernel
_task 3.70 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheckPro 763 MB (Etresoft, Inc.)
com.apple.WebKit.WebContent (5) 637 MB (Apple)
Mail 130 MB (Apple)
AppleSpell 129 MB (Apple)
Finder 109 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
com.apple.WebKit.Networking 11 MB / 317 KB (Apple)
mDNSResponder 975 KB / 193 KB (Apple)
apsd 51 KB / 294 KB (Apple)
trustd 90 KB / 70 KB (Apple)
rapportd 95 KB / 52 KB (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
com.apple.WebKit.WebContent (5) 24 (Apple)
WindowServer 15 (Apple)
NotificationCenter 2 (Apple)
WindowManager 2 (Apple)
bluetoothd 1 (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 16 MB
Used RAM: 4.41 GB
Page 6
Sir William's iMac 2025-04-20
Cached files: 3.58 GB
Available RAM: 3.59 GB
Swap Used: 24 MB
Software Installs (past 60 days):
Install Date Name (Version)
2025-02-25 Microsoft Word (16.95.25031528) - Installer
2025-02-25 Microsoft Word (16.95.25031528) - Installer
2025-02-25 Microsoft OneDrive (25.46.310) - Installer
2025-02-27 Microsoft Outlook (16.95.25032931) - Installer
2025-03-01 Microsoft OneDrive (25.46.310) - Installer
2025-03-04 Microsoft Word (16.95.25031528) - Installer
2025-03-04 Microsoft Word (16.95.25031528) - Installer
2025-03-05 XProtectPlistConfigData (5289) - Software update
2025-03-05 XProtectPayloads (151) - Software update
2025-03-06 Microsoft Word (16.95.25031528) - Installer
2025-03-06 Microsoft Word (16.95.25031528) - Installer
2025-03-07 Microsoft OneDrive (25.46.310) - Installer
2025-03-11 Microsoft Excel (16.95.25040241) - Installer
2025-03-11 Microsoft OneNote (16.96.25041326) - Installer
2025-03-11 Microsoft Outlook (16.95.25032931) - Installer
2025-03-11 Microsoft PowerPoint (16.95.25040241) - Installer
2025-03-13 Microsoft Word (16.95.25031528) - Installer
2025-03-13 Microsoft Word (16.95.25031528) - Installer
2025-03-16 Microsoft OneDrive (25.46.310) - Installer
2025-03-18 Microsoft AutoUpdate (4.78.25031830) - Installer
2025-03-18 Microsoft Excel (16.95.25040241) - Installer
2025-03-18 Microsoft OneNote (16.96.25041326) - Installer
2025-03-18 Microsoft PowerPoint (16.95.25040241) - Installer
2025-03-18 Microsoft Outlook (16.95.25032931) - Installer
2025-03-18 XProtectPlistConfigData (5290) - Software update
2025-03-22 Microsoft AutoUpdate (4.78.25031830) - Installer
2025-03-22 Microsoft Word (16.95.25031528) - Installer
2025-03-22 Microsoft Word (16.95.25031528) - Installer
2025-03-24 Microsoft OneDrive (25.46.310) - Installer
2025-03-26 XProtectPlistConfigData (5291) - Software update
2025-03-27 Microsoft Outlook (16.95.25032931) - Installer
2025-03-28 Microsoft OneDrive (25.46.310) - Installer
2025-03-29 Microsoft Word (16.95.25031528) - Installer
2025-03-29 Microsoft Word (16.95.25031528) - Installer
2025-04-02 Microsoft Excel (16.95.25040241) - Installer
2025-04-02 Microsoft Outlook (16.95.25032931) - Installer
2025-04-02 Microsoft PowerPoint (16.95.25040241) - Installer
2025-04-04 Microsoft Excel (16.95.25040241) - Installer
2025-04-04 Microsoft PowerPoint (16.95.25040241) - Installer
2025-04-06 XProtectPlistConfigData (5292) - Software update
2025-04-06 Microsoft OneDrive (25.46.310) - Installer
2025-04-06 macOS 15.4 (15.4) - Software update
2025-04-06 MRTConfigData (1.93) - Software update
2025-04-06 Gatekeeper Compatibility Data (1.0) - Software update
2025-04-10 XProtectCloudKitUpdate (5293) - XProtectUpdateService
2025-04-10 XProtectPlistConfigData (5293) - Software update
2025-04-10 ScanSnap Home (2.23.1) - Installer
2025-04-19 XProtectCloudKitUpdate (5295) - XProtectUpdateService
2025-04-19 XProtectPlistConfigData (5295) - Software update
2025-04-19 Microsoft OneNote (16.96.25041326) - Installer
Page 7
Sir William's iMac 2025-04-20
2025-04-20 Brother iPrint&Scan (12.2.1) - App Store
2025-04-20 macOS 15.4.1 (15.4.1) - Software update
2025-04-20 MRTConfigData (1.93) - Software update
2025-04-20 Gatekeeper Compatibility Data (1.0) - Software update
Diagnostics Information (past 60 days):
2025-04-20 12:30:30 Finder.app - Hang
Executable: /System/Library/CoreServices/Finder.app
2025-04-20 11:33:18 lsd - Crash (4 times)
First occurrence: 2025-04-20 11:32:27
Executable: /usr/libexec/lsd
2025-04-20 03:47:22 audiomxd - High CPU Use
Executable: /usr/libexec/audiomxd
2025-04-20 02:45:40 suggestd - High CPU Use
Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd
2025-04-20 01:52:40 knowledgeconstructiond - High CPU Use
Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstr
uctiond
2025-04-19 20:08:53 Microsoft SharePoint - Crash
Executable: /Applications/OneDrive.app
End of report