EtreCheck version: 5.5.1 (5096) Report generated: 2020-03-21 22:59:10 Download EtreCheck from https://etrecheck.com Runtime: 6:27 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Proxies - Network proxies detected. This could be evidence of malware. Adware - Adware detected. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 1 3.4 GHz Quad-Core Intel Core i5 (i5-4670) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 775M - VRAM: 2 GB iMac 2560 x 1440 Drives: disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 389.87 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 527 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 10.86 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 389.87 GB used, 594.32 GB available, 593.09 GB free) APFS Mount point: /System/Volumes/Data disk1s3 - Recovery [Recovery] 1000.00 GB (Shared - 527 MB used, 593.09 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 593.09 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 10.86 GB used, 594.32 GB available, 593.09 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Proxies: HTTP, HTTPS Interface en1: Wi-Fi 802.11 a/b/g/n/ac Proxies: HTTP, HTTPS Interface en5: iPhone Interface en6: iPhone 2 Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.3 (19D76) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Adware: Launchd: /Library/LaunchDaemons/com.NetModuleSearchDaemon.plist Executable: /Library/Application Support/com.NetModuleSearchDaemon/NetModuleSearch r Reason: Adware pattern match Unsigned Files: Unsigned files are hidden. 14 unsigned apps 32-bit Applications: 32 32-bit apps Kernel Extensions: /Library/Application Support/Citrix Receiver CitrixGUSB.kext (12.9.1 - SDK 10.9) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 129 Apple tasks [Other] 3 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 120 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-11-16) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11) [Other] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2015-11-16) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-11-05) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-11-05) [Loaded] com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-04-28) [Running] com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-04-28) [Running] com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-04-28) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-20) Launch Daemons: [Other] com.NetModuleSearchDaemon.plist (Adware - installed 2020-03-10) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Not Loaded] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2015-11-16) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-11-05) [Loaded] com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-04-28) [Running] com.diebold.warsaw.plist (? be1144d8 - installed 2015-05-28) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-06-04) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] local.srcsrv.job.plist (? 7bd1a6a6 - installed 2017-07-15) User Launch Agents: [Running] com.diebold.warsaw.user.plist (? 0 - installed 2016-06-09) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-03-21) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-03-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-03-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-14) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-28) CitrixICAClientPlugIn: 12.9.1 (? - installed 2020-03-16) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-05-28) SharePointBrowserPlugin: 14.6.8 (? - installed 2016-09-22) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.01 (1 min ago) 1.88 (5 min ago) 2.33 (15 min ago) Nominal I/O speed: 5.72 MB/s File system: 94.99 seconds Write speed: 61 MB/s Read speed: 115 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 3 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 24.09 % (?) EtreCheck 4.46 % (App Store) HP Device Monitor 0.98 % (HP Inc.) Mail 0.16 % (Apple) corespotlightd 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 471 MB (App Store) Mail 184 MB (Apple) accountsd 67 MB (Apple) SystemUIServer 48 MB (Apple) Safari 48 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Mail 392 MB / 199 KB (Apple) Other processes 1 MB / 287 KB (?) SystemUIServer 0 B / 144 B (Apple) spindump_agent 0 B / 0 B (Apple) mdworker_shared 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 962 MB Used RAM: 5.21 GB Cached files: 1.85 GB Available RAM: 2.79 GB Swap Used: 256 KB Software Installs (past 30 days): Install Date Name (Version) 2020-03-11 Adobe Flash Player 2020-03-16 Citrix Receiver (12.9.1) 2020-03-20 macOS Catalina (10.15.3) 2020-03-20 MRTConfigData (1.57) 2020-03-20 XProtectPlistConfigData (2116) 2020-03-20 Microsoft Office 2020-03-21 Voice Update - Nora (1.3.2) 2020-03-21 Antivirus X-Out (1.3.5) 2020-03-21 EtreCheck (5.5.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report