EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-08-08 11:28:35 Download EtreCheckPro from https://etrecheck.com Runtime: 5:20 Performance: Poor Problem: Beachballing Description: launchd running at 95%-100% CPU Frequent beach balling Frequent performance and crashing issues with VMWare Fusion Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac Pro (2017) Status: Supported iMac Pro Model: iMacPro1,1 3.2 GHz Intel Xeon W (W-2140B) CPU: 8-core 64 GB RAM - Not upgradeable Video Information: Radeon Pro Vega 64 - VRAM: 16 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP2048M 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk1 [APFS Virtual drive] 2.00 TB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (1.80 TB used) disk1s2 - Preboot (APFS) [APFS Preboot] (44 MB used) disk1s3 - Recovery (APFS) [Recovery] (511 MB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk2 - Promise Pegasus32 R6 60.00 TB External SAS disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - P**********6 (Journaled HFS+) 60.00 TB (19.78 TB used) disk3 - Promise Pegasus3 R6 36.00 TB External SAS disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - P**********D (Journaled HFS+) 36.00 TB (34.12 TB used) Mounted Volumes: disk1s1 - Macintosh HD Filesystem: APFS Mount point: / Encrypted Used: 1.80 TB Shared values Size: 2.00 TB Free: 198.00 GB Available: 204.15 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Encrypted Used: 1.07 GB Shared values Size: 2.00 TB Free: 198.00 GB disk2s2 - P**********6 Filesystem: Journaled HFS+ Mount point: /Volumes/P**********6 Owners enabled: No Used: 19.78 TB Size: 60.00 TB Free: 40.22 TB disk3s2 - P**********D Filesystem: Journaled HFS+ Mount point: /Volumes/P**********D Owners enabled: No Used: 34.12 TB Size: 36.00 TB Free: 1.88 TB USB: USB 3.0 bus Apple Inc. - Magic Keyboard with Numeric Keypad USB 3.1 bus USB 3.1 bus USB 3.1 bus GenesysLogic - USB3.2 Hub GenesysLogic - USB2.1 Hub VHCBus Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Ethernet Interface en11: iPhone 4 Interface en9: iPhone 2 Interface en10: iPhone 3 Interface en8: iPhone Interface en12: iPhone 5 Interface en1: Wi-Fi Interface en13: iPhone 6 Interface en7: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 38.05 GB available System Software: macOS Mojave 10.14.6 (18G9323) Time since boot: About 3 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 2 Kernel Extensions: /Applications/VMware Fusion.app [Loaded] VMwareVMCI.kext - com.vmware.kext.vmci (10.1.3) [Loaded] vmioplug.kext - com.vmware.kext.vmioplug.17.1.5 (10.1.3) [Loaded] vmnet.kext - com.vmware.kext.vmnet (10.1.3) [Loaded] vmmon.kext - com.vmware.kext.vmx86 (10.1.3) /Library/Extensions [Loaded] PromiseSTEX.kext - com.promise.driver.stex (6.2.13 - SDK 10.12) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 184 Apple tasks [Running] 113 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 111 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-07-10) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-12-13) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.logmein.GoToMyPC.CommAgent.plist (LogMeIn, Inc. - installed 2023-12-20) Executable: /Library/Application Support/GoToMyPC/GoToMyPC.app/Contents/Helpers/g2p_commagenthost [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-08-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-08-03) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-07-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-04-18) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-04) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.promise.BGPMain_R.plist (Promise Technology Mobile Apps - installed 2024-07-11) Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/promiseutil_bgpmain [Loaded] com.promise.bgasched.plist (Promise Technology Mobile Apps - installed 2024-07-11) Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_bgasched [Running] com.promise.diskmonitor.plist (Promise Technology Mobile Apps - installed 2024-07-11) Executable: /Applications/Promise Utility.app/Contents/Resources/XMLBase/BackgroundDiskMonitor [Loaded] com.promise.emaild.plist (Promise Technology Mobile Apps - installed 2024-07-11) Executable: /Applications/Promise Utility.app/Contents/Resources/promiseutil_emaild [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2021-05-23) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2021-05-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Running] com.vmware.KextControlHelper.plist (VMware, Inc. - installed 2024-07-11) Executable: /Library/PrivilegedHelperTools/com.vmware.KextControlHelper [Running] com.vmware.VMMonHelper.plist (VMware, Inc. - installed 2024-07-11) Executable: /Library/PrivilegedHelperTools/com.vmware.VMMonHelper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-09-15) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-12-13) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-12-13) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.logmein.GoToMyPC.LaunchAgent.plist (LogMeIn, Inc. - installed 2023-12-20) Executable: /Library/Application Support/GoToMyPC/GoToMyPC.app/Contents/Helpers/g2p_launchagenthost [Not Loaded] com.logmein.GoToMyPC.LaunchAgent.plist.final (LogMeIn, Inc. - installed 2023-12-20) Executable: /Library/Application Support/GoToMyPC/GoToMyPC.app/Contents/Helpers/g2p_launchagenthost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-08-03) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-08-03) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-07-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Running] com.promise.promiseutilitydaemon.plist (Promise Technology Mobile Apps - installed 2022-03-27) Executable: /Applications/Promise Utility.app/Contents/Resources/PromiseUtilityDaemon.app/Contents/MacOS/PromiseUtilityDaemon [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2021-05-23) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2021-05-23) Command: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full User Launch Agents: [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-05-05) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-05-05) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate User Login Items: [Running] OneDrive (Microsoft Corporation - installed 2024-08-03) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-08-03) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Applications: 360 apps 5 32-bit apps 8 unsigned apps App Extensions: Plugins: Books - /Applications/Books.app Photo editing extensions: Pixelmator Distort - /Applications/Pixelmator.app Pixelmator Retouch - /Applications/Pixelmator.app Action services: Repair Tool - /Applications/Pixelmator.app Share services: OneNote - /Applications/Microsoft OneNote.app Safari extensions: Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app QuickLook Previews (legacy): VMware Fusion QuickLook - /Applications/VMware Fusion.app com.vmware.foreign.vhd *.vhd com.vmware.foreign.vpc7 *.vpc7 com.vmware.foreign.pvm *.pvm com.vmware.vm-package *.vmwarevm com.vmware.foreign.pvs *.pvs PixelmatorLook - /Applications/Pixelmator.app com.pixelmator.pxm *.pxm User Internet Plug-ins: WebEx64: 1.1.0 (Cisco - installed 2020-04-08) Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2024-04-30) BridgeAudioSP: 5.52 (Apple - installed 2024-04-30) iSightAudio: 7.7.3 (Apple - installed 2020-09-22) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-12) AppleAVBAudio: 760.6 (Apple - installed 2020-09-22) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2024-04-30) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-09-22) CoreMediaIO Plug-ins: AppleCamera: 400.6.8 (Apple - installed 2018-12-12) Safari Extensions: Webex (Cisco - installed 2024-08-08) 3rd Party Preference panels: GoToMyPC Preferences (LogMeIn, Inc. - installed 2022-11-02) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.16 (1 min ago) 2.06 (5 min ago) 1.95 (15 min ago) Nominal I/O usage: 0.04 MB/s File system: 190.01 seconds (timed out) Write speed: 2861 MB/s Read speed: 2583 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 1 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) launchd 100.04 % (Apple) mdworker (2) 16.35 % (Apple) EtreCheckPro 13.46 % (Etresoft, Inc.) vmware-vmx 10.02 % (VMware, Inc.) Google Chrome Helper (Renderer) (13) 4.82 % (Google LLC) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) vmware-vmx 40.68 GB (VMware, Inc.) Google Chrome Helper (Renderer) (13) 2.18 GB (Google LLC) Microsoft Excel 1008 MB (Microsoft Corporation) EtreCheckPro 774 MB (Etresoft, Inc.) Finder 361 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 387 KB / 208 KB (Apple) UserEventAgent 52 KB / 64 KB (Apple) apsd 30 KB / 13 KB (Apple) vmnet-natd 34 KB / 9 KB (VMware, Inc.) netbiosd 10 KB / 17 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) launchd 50 (Apple) ReportCrash (2) 3 (Apple) vmware-vmx 2 (VMware, Inc.) Google Chrome Helper (Renderer) (13) 2 (Google LLC) Activity Monitor 1 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 4.87 GB Used RAM: 51.41 GB Cached files: 7.72 GB Available RAM: 12.59 GB Swap Used: 1 MB Software Installs (past 60 days): Install Date Name (Version) 2024-07-11 Promise Pegasus Software (4.04.0000.48) 2024-07-17 Microsoft AutoUpdate (4.73.24071426) 2024-08-08 XProtectPlistConfigData (5271) Diagnostics Information (past 60 days): 2024-08-08 11:19:12 GoToMyPC.app Crash (20 times) First occurrence: 2024-08-07 08:16:57 Executable: /Library/Application Support/GoToMyPC/GoToMyPC.app 2024-08-08 11:11:02 OneDrive.app Crash (20 times) First occurrence: 2024-07-09 11:11:05 Executable: /Applications/OneDrive.app Details: dyld: launch, loading dependent libraries 2024-08-07 17:02:37 VMware Fusion.app Hang (6 times) First occurrence: 2024-08-03 07:02:22 Executable: /Applications/VMware Fusion.app 2024-08-07 13:01:04 suggestd Crash (19 times) First occurrence: 2024-07-17 14:14:13 Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'Asset identifier storage too small' terminating with uncaught exception of type NSException abort() called 2024-08-03 07:14:39 Promise Utility.app Crash First occurrence: 2024-08-03 07:14:40 Executable: /Applications/Promise Utility.app Details: crashed on child side of fork pre-exec httpd(1834,0x1135925c0) malloc: *** error for object 0x7fef3b81f400: p ointer being freed was not allocated End of report