EtreCheckPro version: 6.7 (67009)
Report generated: 2022-08-21 12:46:16
Download EtreCheckPro from https://etrecheck.com
Runtime: 1:55
Performance: Excellent

Problem: Other problem
Description: 
When I go to print, the "Save to PDF" option comes up under the printe
rs, but when I click "Print," the screen turns a transparent gray inst
ead of saving.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by malware.
  Heavy RAM usage - Apps are using a large amount of RAM.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Limited permissions - More information may be available with Full Disk Access.

Hardware Information:
  MacBook Pro (16-inch, 2021)
  MacBook Pro Model: MacBookPro18,1
   Apple M1 Pro (m1) CPU: 10-core
  16 GB RAM - Not upgradeable
  Battery: Health = Normal - Cycle count = 5

Video Information:
  Apple M1 Pro
    Color LCD 3456 x 2234

Drives:
  disk0 - APPLE SSD AP0512R 500.28 GB (Solid State - TRIM: Yes) 
  Internal Apple Fabric NVM Express
    disk0s1 [APFS Container] 524 MB
      disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
        disk1s1 - iSCPreboot (APFS) [APFS Preboot] (8 MB used)
        disk1s2 - xART (APFS) (6 MB used)
        disk1s3 - Hardware (APFS) (3 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
    disk0s2 [APFS Container] 494.38 GB
      disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes)
        disk3s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (47.97 GB used)
        disk3s2 - Update (APFS) (66 MB used)
        disk3s3 (APFS) [APFS Container] (15.41 GB used)
          disk3s3s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used)
        disk3s4 - Preboot (APFS) [APFS Preboot] (481 MB used)
        disk3s5 - Recovery (APFS) [Recovery] (822 MB used)
        disk3s6 - VM (APFS) [APFS VM] (20 KB used)
    disk0s3 [APFS Container] 5.37 GB
      disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
        disk2s1 - Recovery (APFS) [Recovery] (855 MB used)
        disk2s2 - Update (APFS) (29 KB used)

  disk6 - SD Card Reader 63.86 GB (SD Card) 
  External USB 5 Gbit/s USB
    disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk6s2 [APFS Container] 63.65 GB
      disk7 [APFS Virtual drive] 63.65 GB (Shared by 1 volumes)
        disk7s2 - B******************************o (APFS) (57.57 GB used)

Mounted Volumes:
  disk1s1 - iSCPreboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/iSCPreboot
    Used: 8 MB
    Shared values
      Size: 524 MB
      Free: 503 MB

  disk1s2 - xART
    Filesystem: APFS
    Mount point: /System/Volumes/xarts
    Used: 6 MB
    Shared values
      Size: 524 MB
      Free: 503 MB

  disk1s3 - Hardware
    Filesystem: APFS
    Mount point: /System/Volumes/Hardware
    Used: 3 MB
    Shared values
      Size: 524 MB
      Free: 503 MB

  disk3s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 47.97 GB
    Shared values
      Size: 494.38 GB
      Free: 429.47 GB
      Available: 441.31 GB

  disk3s2 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 66 MB
    Shared values
      Size: 494.38 GB
      Free: 429.47 GB

  disk3s3s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 15.41 GB
    Shared values
      Size: 494.38 GB
      Free: 429.47 GB
      Available: 441.31 GB

  disk3s4 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 481 MB
    Shared values
      Size: 494.38 GB
      Free: 429.47 GB

  disk3s6 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 20 KB
    Shared values
      Size: 494.38 GB
      Free: 429.47 GB

  disk7s2 - B******************************o
    Filesystem: APFS
    Mount point: /Volumes/B******************************o
    Used: 57.57 GB
    Shared values
      Size: 63.65 GB
      Free: 5.97 GB

Network:
  Interface en4: Ethernet Adapter (en4)
  Interface en5: Ethernet Adapter (en5)
  Interface en6: Ethernet Adapter (en6)
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac/ax
  Interface bridge0: Thunderbolt Bridge
  iCloud Status: 9 pending files

System Software:
  macOS Monterey 12.5 (21G72) 
  Time since boot: Less than an hour

Configuration Profiles:
  ManagedInstalls - FollowHTTPRedirects
  ManagedInstalls - UnattendedAppleUpdates
  ManagedInstalls - PackageVerificationMode
  ManagedInstalls - ClientResourceURL
  ManagedInstalls - InstallAppleSoftwareUpdates
  ManagedInstalls - DaysBetweenNotifications
  ManagedInstalls - SoftwareRepoURL
  ManagedInstalls - IconURL

Notifications:
  Google Chrome Helper (Alerts).app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and SentinelOne

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.rippling.rescuer.plist
    Executable: /usr/local/rippling/setup/rescuer/rescuer.sh

  Launchd: /Library/LaunchDaemons/com.rippling.daemon.plist
    Executable: /usr/local/rippling/daemon --normal

  Launchd: /Library/LaunchAgents/com.rippling.tray.plist
    Executable: /opt/rippling-readonly/code/tray/tray.py
    Details: Executable file is hidden - possibly malware

  Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-install.plist
    Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --installwithnologout
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.googlecode.munki.managedsoftwareupdate-loginwindow.plist
    Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --logoutinstall
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.rippling.nightly.plist
    Executable: /opt/rippling/setup/nightly.sh
    Details: Executable file is hidden - possibly malware

  Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-manualcheck.plist
    Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --manualcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.rippling.munki.managedsoftwareupdate-wrapper.plist
    Executable: /usr/local/munki/munki_wrapper.sh

  Launchd: /Library/LaunchDaemons/com.googlecode.munki.logouthelper.plist
    Executable: /usr/local/munki/logouthelper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.rippling.munki.managedsoftwareupdate-ondemand.plist
    Executable: /usr/local/munki/supervisor --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto

  Launchd: /Library/LaunchDaemons/com.googlecode.munki.authrestartd.plist
    Executable: /usr/local/munki/authrestartd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.rippling.chef.daemon.plist
    Executable: /opt/rippling/setup/daemon.sh
    Details: Executable file is hidden - possibly malware

  Launchd: /Library/LaunchDaemons/com.googlecode.munki.managedsoftwareupdate-check.plist
    Executable: /usr/local/munki/supervisor --delayrandom 3600 --timeout 43200 -- /usr/local/munki/managedsoftwareupdate --auto
    Details: Exact match found in the legitimate list - probably OK

  Apps: 1

Old Applications:
  4 x86-only apps

System Extensions:
  [Not Loaded] com.sentinelone.network-monitoring - version 21.7.4 (Sentinel Labs Inc. - 2021-10-11)
    Application: /Applications/SentinelOne/SentinelOne Extensions.app - version 21.7.4 (Sentinel Labs Inc. - 2022-04-24)
    Description: This extension is used by SentinelOne agent for network monitoring.

System Launch Daemons:
  [Not Loaded]  39 Apple tasks
  [Loaded]  199 Apple tasks
  [Running]  142 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  200 Apple tasks
  [Running]  140 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-04-24)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-04-24)
  [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-24)
  [Loaded] com.googlecode.munki.authrestartd.plist (Not signed - installed 2022-07-27)
  [Loaded] com.googlecode.munki.logouthelper.plist (Not signed - installed 2022-07-27)
  [Not Loaded] com.googlecode.munki.managedsoftwareupdate-check.plist (Not signed - installed 2022-07-27)
  [Loaded] com.googlecode.munki.managedsoftwareupdate-install.plist (Not signed - installed 2022-07-27)
  [Loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (Not signed - installed 2022-07-27)
  [Running] com.rippling.chef.daemon.plist (Not signed - installed 2022-04-24)
  [Running] com.rippling.daemon.plist (Not signed - installed 2022-08-21)
  [Loaded] com.rippling.munki.managedsoftwareupdate-ondemand.plist (Not signed - installed 2022-07-27)
  [Loaded] com.rippling.munki.managedsoftwareupdate-wrapper.plist (Not signed - installed 2022-07-27)
  [Loaded] com.rippling.nightly.plist (Not signed - installed 2022-04-24)
  [Loaded] com.rippling.rescuer.plist (Not signed - installed 2022-08-08)
  [Running] com.sentinelone.sentinel-extensions.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Running] com.sentinelone.sentineld-guard.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Running] com.sentinelone.sentineld-helper.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Loaded] com.sentinelone.sentineld-shell.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Running] com.sentinelone.sentineld-updater.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Running] com.sentinelone.sentineld.plist (Sentinel Labs Inc. - installed 2021-10-11)
  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-07-20)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-04-24)
  [Loaded] com.github.macadmins.Nudge.plist (Clever DevOps Co. - installed 2022-04-24)
  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-24)
  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-24)
  [Not Loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (Not signed - installed 2022-07-27)
  [Other] com.rippling.tray.plist (Not signed - installed 2022-04-24)
  [Running] com.sentinelone.agent.plist (Sentinel Labs Inc. - installed 2021-10-11)

User Login Items:
  [Running] Adobe Acrobat Reader DC (Adobe Inc. - installed 2022-08-11)
    Application
    /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Running] Google Chrome (Google LLC - installed 2022-08-19)
    Application
    /Applications/Google Chrome.app

  [Not Loaded] Launcher Disabler (App Store - installed 2022-08-16)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (App Store - installed 2022-08-16)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    B******************************o [Local] (Last used)
  9 local snapshots
  Oldest local snapshot: 2022-08-19 09:04:40
  Last local snapshot: 2022-08-19 17:17:18

Performance:
  System Load: 1.92 (1 min ago) 1.59 (5 min ago) 1.87 (15 min ago)
  Nominal I/O usage: 19.27 MB/s
  File system: 9.85 seconds
  Write speed: 2749 MB/s
  Read speed: 3913 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 4 %
  User: 11 %
  Idle: 84 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  CalendarAgent 42.56 % (Apple)
  suggestd 30.62 % (Apple)
  EtreCheckPro 24.24 % (Etresoft, Inc.)
  sandboxd 7.98 % (Apple)
  kernel_task 7.68 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (26) 4.31 GB (Google LLC)
  OpenPhone Helper (Renderer) (6) 760 MB (OpenPhone Technologies Inc)
  EtreCheckPro 661 MB (Etresoft, Inc.)
  Google Chrome 370 MB (Google LLC)
  Microsoft Word 295 MB (App Store)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  sentineld 825 KB / 1 MB (Sentinel Labs Inc.)
  mDNSResponder 190 KB / 101 KB (Apple)
  passd 110 KB / 8 KB (Apple)
  CalendarAgent 57 KB / 10 KB (Apple)
  trustd 37 KB / 6 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  CalendarAgent 19 (Apple)
  suggestd 13 (Apple)
  WindowServer 4 (Apple)
  remindd 2 (Apple)
  OpenPhone Helper (Renderer) (6) 2 (OpenPhone Technologies Inc)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 124 MB
  Used RAM: 11.59 GB
  Cached files: 4.29 GB

  Available RAM: 4.41 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-06-30 Adobe Acrobat Reader DC (22.001.20142) (22.001.20142)
  2022-07-13 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169)
  2022-07-20 Zoom (5.11.1.8356)
  2022-07-27 Munki - Software Management for macOS (5.6.1.4393)
  2022-08-10 RosettaUpdateAuto (1.0.0.0.1.1657807666)
  2022-08-10 macOS 12.5 (12.5)
  2022-08-11 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191)
  2022-08-16 OneDrive (22.151.0717)
  2022-08-18 XProtectPlistConfigData (2162)
  2022-08-18 XProtectPayloads (71)

Diagnostics Information (past 7-30 days):
  2022-08-19 09:05:46 mdsync High CPU Use (5 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync


End of report