EtreCheckPro version: 6.7 (67009) Report generated: 2022-09-01 12:49:59 Download EtreCheckPro from https://etrecheck.com Runtime: 2:47 Performance: Excellent Problem: Other problem Description: Need to double tap keyboard shortcuts, spacebar working intermittently , Wacom tablet stops working, Photoshop icons do not change. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.3 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (577.74 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (336 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (18 MB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (577.74 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (336 MB used) disk2s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk2s4 - VM (APFS) [APFS VM] (2.15 GB used) disk2s5 (APFS) [APFS Container] (15.42 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk2s6 - Update (APFS) (18 MB used) disk3 - TOSHIBA External USB 3.0 4.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T******1 4.00 TB (848.45 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 577.74 GB Shared values Size: 2.12 TB Free: 1.52 TB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 336 MB Shared values Size: 2.12 TB Free: 1.52 TB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 2.15 GB Shared values Size: 2.12 TB Free: 1.52 TB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 15.42 GB Shared values Size: 2.12 TB Free: 1.52 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 18 MB Shared values Size: 2.12 TB Free: 1.52 TB disk3s2 - T******1 Mount point: /Volumes/T******1 Used: 848.45 GB Size: 4.00 TB Free: 3.15 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface bridge0: Thunderbolt Bridge iCloud Status: 9 pending files System Software: macOS Monterey 12.5.1 (21G83) Time since boot: About 4 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Login Item: /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app Apps: 1 Old Applications: 11 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.0.23 - SDK 10.10) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.34-1 - SDK 10.14) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 191 Apple tasks [Running] 152 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 168 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2021-11-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2021-11-11) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-08-02) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-07) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-01) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-09-01) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-08-17) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-02-09) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-08-11) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-09-15) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2022-03-25) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-08-02) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-07) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-07) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-08-25) [Other] com.epson.esua.launcher.plist (Not signed - installed 2016-11-09) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-09-01) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-17) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-15) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2022-03-25) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2022-03-25) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2022-03-25) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-07) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-18) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2022-09-01) User Login Items: [Running] Adobe Acrobat (Adobe Inc. - installed 2022-08-19) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Loaded] SpyderUtility (Not signed - installed 2017-02-04) Application /Applications/Datacolor/Spyder5Elite/Support/SpyderUtility.app [Running] Dropbox (Dropbox, Inc. - installed 2022-09-01) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-09-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-09-01) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-02-09) Modern Login Item /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2022-06-20) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-19) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-08-02) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-19) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) 3rd Party Preference panels: NTFS (Paragon Software GmbH - installed 2017-09-15) WacomTablet (Wacom Technology Corp. - installed 2022-03-25) Backup: Time Machine Not Configured! Performance: System Load: 1.85 (1 min ago) 2.54 (5 min ago) 2.86 (15 min ago) Nominal I/O usage: 1.67 MB/s File system: 16.73 seconds Write speed: 573 MB/s Read speed: 1833 MB/s CPU Usage Snapshot: Type Overall System: 27 % User: 8 % Idle: 65 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdsync 94.65 % (Apple) EtreCheckPro 16.40 % (Etresoft, Inc.) mdworker_shared (7) 8.14 % (Apple) WindowServer 4.46 % (Apple) kernel_task 3.57 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Finder 1.05 GB (Apple) com.apple.WebKit.WebContent (5) 807 MB (Apple) EtreCheckPro 804 MB (Etresoft, Inc.) mds 769 MB (Apple) Dropbox (3) 408 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 307 KB (Apple) exchangesyncd 234 KB / 39 KB (Apple) Dropbox 107 KB / 90 KB (Dropbox, Inc.) CalendarAgent 52 KB / 29 KB (Apple) trustd 28 KB / 4 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) mds 2 (Apple) Dropbox (3) 0 (Dropbox, Inc.) Core Sync 0 (Adobe Inc.) AXVisualSupportAgent 0 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 16.21 GB Used RAM: 10.73 GB Cached files: 5.06 GB Available RAM: 21.27 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-07-15 Adobe Acrobat DC (22.001.20169) (22.001.20169) 2022-07-17 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169) 2022-07-26 macOS Monterey (12.5) 2022-08-05 Wacom Tablet (0) 2022-08-05 macOS 12.5 (12.5) 2022-08-06 MRTConfigData (1.93) 2022-08-09 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191) 2022-08-17 Microsoft AutoUpdate (4.50.22081401) 2022-08-17 Microsoft Excel (16.64.22081401) 2022-08-17 Microsoft Outlook (16.64.22081401) 2022-08-17 Microsoft PowerPoint (16.64.22081401) 2022-08-17 Microsoft Word (16.64.22081401) 2022-08-17 Microsoft Teams (1.00.521551) 2022-08-19 XProtectPayloads (71) 2022-08-19 XProtectPlistConfigData (2162) 2022-08-19 macOS 12.5.1 (12.5.1) 2022-08-19 Adobe Acrobat DC (22.002.20191) (22.002.20191) Clean up: /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found Diagnostics Information (past 7-30 days): 2022-08-26 11:27:16 Finder.app High CPU Use Executable: /System/Library/CoreServices/Finder.app End of report