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  • Adding email address to AppleID

    When trying to add a new alternate email address to my AppleID I get the following message after receiving and entering the verification code by email: "You cannot use this email address. Try again using a different e...view more
    Phil0124
    last modified by Phil0124
  • ipv6 stopped working with Sierra

    Hey all, have a late 2012 27" iMac that I just erased and did a clean install of MacOS Sierra. So far only one issue to note, my iMac will no longer pull an ipv6 address. The other Mac's in my home all do, along with ...view more
    jameson.h
    last modified by jameson.h
  • Might have clicked something I shouldn't have... Advice please!

    A Window popped up on my browser (latest version of chrome on a MacBook 2015 using latest OS) looking like a legitimate survey from my ISP. I had recently had issues with them and my alarm bells didn't go off quickly ...view more
    Michelle Basic
    last modified by Michelle Basic
  • MacOS Sierra won't download.

    Is anyone having trouble upgrading. I just get the perpetual loop in the menu bar when I push the download button. I checked requirements and my computer is new enough. I've been trying now for a week. Suzview more
    buffalowm
    last modified by buffalowm
  • Can't use store Credit for in app purchase.

    I have $10 credit but when I try to purchase in app purchases I get a message saying that I have "Insufficient Remaining Store Credit". What can I do about this??? right now I'm playing Pokemon Go and trying to purc...view more
    Niel
    last modified by Niel
  • Since iOS 10.2 upgrade I can not make nor receive telephone calls.  Any ideas?

    Since iOS upgrade 10.2, I can not make outbound calls.  Inbound calls go directly to voicemail.  I can text and surf the web.  After chatting w Verizon, I have no holds on my account. I rebooted device ...view more
    jameson.h
    last modified by jameson.h
  • iOS 10.0.2 Maps

    I don't know if this is a new feature to Maps in iOS 10.0.2, but I can't start directions in Maps and then opt to use Google Maps or Waze.   Is it hidden behind 3D touch somewhere?     Thanks.view more
    ckuan
    last modified by ckuan
  • iTunes pass wont update in the wallet after iOS 10 update

    After installing ios 10, my iTunes Pass in my wallet will no longer update when I pull down on the card. The amount in my balance stays the same as when I first put my iTunes Pass into the wallet.view more
    bbbobbb
    last modified by bbbobbb
  • Messages app on iOS 10.0.2 issue (heavy battery drain !)

    Hi,   I've noticed a big issue with Messages app on iOS 10.0.2. Since update, this app is heavily draining battery... for english people (10 mn on screen, 5,5h (?????) background).   I don't use Messa...view more
    weeasle
    last modified by weeasle
  • How do I contact Apple with an issue?

    Early today I called Apple Support with the issue that my iPhone could not connect to iTunes. First, the woman asked me if I was on speaker phone and I said yes because I was looking at my computer screen for her to h...view more
    deutsch.erin
    last modified by deutsch.erin
  • New phone will not restore backup

    new iPhone 7 will not restore backup...changing from a 5...any ideas...please keep it simple, thanks...abso frustrated...thought this would be simple!view more
    sberman
    last modified by sberman
  • forgot username and password icloud

    my friend forgot lock iphone password than he restore his iphone his lock iphone is open but he do not acsess to his iphone because he do not have username icloud and password for open activation icloud. please h...view more
    Eric Root
    last modified by Eric Root
  • iOS 10 Photo Focus Glitch

    Hey.   Had 6s for a few month already with no problems. Few days ago I updated it to iOS 10. Today I used camera first time after update and found out that, after I launched default camera app, focus hanged. I m...view more
    desmortum
    created by desmortum
  • iPhone alarm messages missing on watch

    With the new iOS 10 and watch 3.0 alarm messages that I have set on my phone no longer appear on the watch. This is totally annoying because now when the alarm goes off on the watch I have no idea what it's for withou...view more
    Thompson Hill
    created by Thompson Hill
  • My bookmarks...

    While in safari, either on a new page or if I higlight the URL box I would see my bookmarks.  It's all blank now.  Anyone know how to fix it?  I am running 10.0.2 iphone 6s plus.view more
    sno543
    last modified by sno543
  • Strange crash Imac Retina

    Hi!   This has happened now a couple of times on my imac 27'' retina 2014 (el capitan, 16gb ram, i7 processor, 1tb fusion drive). Its different colors every time. But it starts as flickering on the screen and af...view more
    MyCatRupert
    last modified by MyCatRupert
  • Update to iOS 10.01

    I Cannot connect to ios10.01 on my iPad mini please helpview more
    robertfromfar rockaway
    last modified by robertfromfar rockaway
  • Will a series 2 Apple Watch set time without an iPhone?

    I Have been reading statements made by Apple stating that the timekeeping ability of  the Apple Watch is very precise. WHat I don't know is if the Series 2 Apple Watch will keep that time without an iPhone?view more
    Dennism633
    last modified by Dennism633
  • Inverted trackpad scroll

    So, since I've installed macOS Sierra I'm experiencing this strange thing... my trackpad, from one second to another, just decides to invert the scroll direction.   I'm always in the "natural scroll" mode... I ...view more
    Nirvanes
    created by Nirvanes
  • dictionary app

    Hello! After updating on MAC OS Sierra my apple dictionary doesn't work! I can't translate the word by tap-translate. Could you help me? Thank you!view more
    kbdeocampo
    last modified by kbdeocampo
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