Thread How To Unlock iPhone 6 Plus Activation Lock
How To Unlock iPhone 6 Plus Activation LockI cannot use my iPhone because of an Activation Lock problem that began this morning. It requests my Apple ID and Password used to set up iCloud. I have reset my Apple ID password many times, accessed my A...view more
iTunes 12.5.1.21 cannot turn off shuffleSince downloading the latest iTunes update for Windows I can't get shuffle to turn off anywhere. The shuffle in the top bar (where the songs show as they're playing) is turned off, but the Shuffle All that's next to e...view more
Window Size Problem with El CapitanSince upgrading to El Capitan, Microsoft Outlook will not remember it's window size after I close and reopen, or quit and restart the program. This problem did not occur with any previous operating systems. P...view more
Thread Can I download El Capitan for older hardware?
Can I download El Capitan for older hardware?I have a couple of mid/late-2007 MacBook Pros and a mid-2007 iMac. All are running Mavericks (10.9). This hardware doesn't qualify for macOS/Sierra. I'd like to install El Capitan on all of them but I can't find it an...view more
Thread I cannot get my iPhone 7 Bluetooth to sync with Bluetooth
I cannot get my iPhone 7 Bluetooth to sync with BluetoothI upgraded my iPhone last week from 5s to 7. As best as I can tell (being techno-challenged), my car radio, et. al, is looking for my 5s. I took my 5s "off line" and deleted all Bluetooth devices on it. Still, nothing...view more
iTunes 12.5.1.21 on Win7 crashesI just upgraded to itunes 12.5.1.21 on win7. It abended without starting. I got the following error info:I just upgraded to itunes 12.5.1.21 on win7. It abended without startingnes has stopped working. Problem details...view more
Siri contact suggestions in iOS 10Hello there, I am wondering about the siri suggestions widget in iOS 10. In iOS 9.3.5 there were Siri suggestions regarding Apps and Contacts. Now in iOS 10 there is only a favorite widget, where only...view more
Thread Cursor with touchpad gets "woozy" hard to control
Cursor with touchpad gets "woozy" hard to controlI recently went back to using my Mac Pro 2009 after mostly using a Macbook for the last two years. I upgraded to El Capitan first, and I decided to start a new account because I have been migrating the same account fo...view more
Thread iPhone 6 ~ Freezing up after IOS 10.0.1 update
iPhone 6 ~ Freezing up after IOS 10.0.1 updateJust after uploading the new IOS 10.0.1 software on my iPhone 6, some of my applications like texting, emails and other apps where you type words, the screen freezes up and I have to reboot my iPhone. I've backe...view more
Family calendar sharing question.Our shared family icloud calendar only has me and my husband, we used this to share calendars that we are both attending. However, recently when my husband adds an event to our shared family calendar, my mother-in-law...view more
Help with Background ColorsHi All - I recently ran an update on my computer and now have FCP X Version 10.2.3. As an intro to videos, I previously used a title slide over a custom generator that I customized to navy blue. After...view more
how can i install a media tablet on my macI have an Aiptek 14000U graphics tablet which I used on my PC and now in spite of downloading the official drivers it still refuses to work so what am I doing wrong. I am running OSX Sierraview more
Carbonite 1.18 download on SierraI just upgraded to Sierra when a new hard drive was installed on my MacBook Pro. 6 days later I am still waiting for my files to download from Carbonite. Any thoughts?view more
Thread VERIFICATION FAILED there was an error connecting to icloud
VERIFICATION FAILED there was an error connecting to icloudafter updating to ios 10.0.2 when my phone got restarted it asked to signin to icloud which i skipped and since then i am unable acccess my icloud id on my phone i am also unable to reset and erase as it asks ...view more
Thread smart keyboard - iPad Pro 9.7" Disconnecting
smart keyboard - iPad Pro 9.7" DisconnectingI have a 256gb Cell Pro9.7" and apple silicone gel back and smart keyboard attached. The problem is that the keyboard keeps "disconnecting" (not physically, but in software), sometimes a physical disconnection...view more
ibooks author uninstall???this question is regarding my 27" mid-2011 imac running el capitan 10.11.6 - I have downloaded/installed ibooks author and now want to uninstall it... I have used an uninstall app downloaded from the apple site but an...view more