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Phony "tech support" / "ransomware" popups and web pages
Problem: These popular browser scams spontaneously appear as an unexpected popup or unsolicited webpage (examples below; click to enlarge) that allege the detection of "viruses" or the existence of some unsafe...view more Troubleshooting issues with iTunes for Windows updates
# The aim of this user tip is to provide iTunes removal and repair steps along with related advice all in one place, and to help avoid a complete reinstallation where it is not necessary. The key steps are in various...view more Beware bogus Adobe Flash "installers"
Q: Which one of these Adobe Flash update notifications is legitimate? (to enlarge an image, click it) Example 1 Example 2 Example 3 Example 4 Example 5 A: None of...view more Apple TV support documents and user guides
A round up of links to potentially useful support documents, user guides, and feedback. Support Documents HT200008: Identify your Apple TV model HT200126: Arrange and hide apps on your Apple TV HT200197: Get ...view more iTunes Match User Tips
This document includes some Apple Support documents and user tips relating to iTunes match. Also included are some useful links to external articles. Subscribe to iTunes Match - Apple Support iCloud Music Library: U...view more All Aerial Screensavers - Illustrated list
When Apple introduced Apple TV 4, they also introduced beautifully filmed Aerial screensavers. A setting in ATV allows it to check regularly for new ones and download them automatically. It seems, however, that on...view more Which 10.5 systems can upgrade to 10.11?
In addition to the Macs that can upgrade 10.4.10 or 10.4.9 to 10.8 through 10.11 (although since 10.9, 10.10, and 10.11 are no longer available, you'll have to find someone with a fully downloaded copy that is willing...view more Are there 10.4 systems that can upgrade to 10.11
Yes. The mid-2007 iMac with 10.4.10 and mid-2007 MacBook Pro with 10.4.9 can be upgraded to 10.8, through 10.11 (although since 10.9, 10.10, and 10.11 are no longer available, you'll have to find someone with a ...view more Which 10.6 Macs can install Mac OS Sierra
Mac OS Sierra 10.12 was released on September 20, 2016. A few Macs which came with Mac OS X 10.6 Snow Leopard can install Sierra. 10.6.1 shipped new with the MacBook Late 2009 and the iMac La...view more Empty/corrupt iTunes library after upgrade/crash
Your iTunes library is empty, missing content, or you get the error "The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes." even though you haven't downgraded iTunes. ...view more Photos 2.0 vs iPhoto 9.6.1: Features and Capabilities
I've created a table comparing the iPhoto features to Photos V 2.0. I've not used some of the Photos' editing features but think I've included all of them. Please feel free to let me know about those I've ...view more How to check if a Mac Supports Auto Unlock with the Apple Watch
There are three documents listing the requirements for the Auto Unlock of a Mac using the Apple Watch, with conflicting information. The Apple Watch User Guide (https://help.apple.com/watch/#/apd4200675b8) says "Mac ...view more Bug: Exporting Images with "Filename: Use Title" Exports the Files as Invisible if the Title has Been Deleted
User bikedaveca reported this bug today: See the discussion: Exported photos don't show up in Finder Usually exporting photos with "File > Export > Export ...files > Filename: Use Title"...view more Recent "gibberish" posts. What are they and how to (and why you should) report them
You've probably see many of these posts on the forums and wondered their purpose: These types of post are designed to drive position and validation to a scam site or scam in a web search engines resul...view more iOS device not showing in iTunes for Windows
If your iOS device is not showing in iTunes for Windows try the following: Open Control Panel > Device Manager. Plug in your device. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Dr...view more If your Mac is not Compatible with Sierra but you Have Not Upgraded to El Capitan
macOS 10.12 (Sierra) requires one of the following Macs: iMac (Late 2009 or later) MacBook (Late 2009 or later) MacBook Pro (Mid 2010 or later) MacBook Air (Mid 2010 or later) Mac mini (Mid 2010 or later) Mac Pr...view more Archive iPhone backup in Windows
iTunes for Windows normally maintains one rolling backup set for each device unless you restore a backup in which case it is archived with the date of the restore and a new rolling backup created. On a Mac you can get...view more El Capitan System (10.11) requirements for upgrade
This tip is part of a series of tips for : Mac OS X 10.4, 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, 10.11El Capitan and 10.12 Sierra. These tips all refer to the client version. If you are using Mac OS X ser...view more Upgrading to 10.7 and above, don't forget Rosetta!
For individual operating system tips of affected operating systems, see the tips in these links: 10.4, 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, 10.11and 10.12 Before we discuss this tip any further be aware of the follow...view more Script: Retrieve the GPS Coordinates of the Place of a Photo
iPhoto does display the name of location in the Info panel for a photo, but not the GPS coordinates. This is a simple script that will copy the latitude and longitude for a selected image in iPhoto to the clipboard a...view more