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  • iPod classic 160GB will not sync

    Hello, I've recently been trying to fix my old iPod classic 160GB it's more or less only 2-3 years old and I came here to ask for some help.   So it broke roughly a year ago after I accidentally unplugged the c...view more
    stray358
    last modified by stray358
  • When charging, 2015 MacBook shuts down

    When the lid is closed, and my 2015 MacBook is charging, it shuts down at random times for no apparent reason.   When it's not charging it doesn't shut down.   All software is fully up to date, the SMC and...view more
    ian-apple
    last modified by ian-apple
  • Is my music lost?

    For a year I enjoyed Apple Match, but $$ forced me to cancel it in May, 2015. I stored my music locally on a MacBook running 10.6.8, which is no longer supported, so I can't upgrade its iTunes. If I get a Mac running ...view more
    turingtest2
    last modified by turingtest2
  • Can't download attachments in Gmail after new Safari update

    I now can't download attachments in Gmail, since the Safari update a few days ago. Neither the "Download All Attachments" down arrow does anything (literally just nothing happens) nor the down arrow that appears when ...view more
    Eric Root
    last modified by Eric Root
  • Some pages opening in mobile view

    Some sites I visit, such as ebay.com for example, will open up in the mobile web view. The only way to fix this is to go to the Develop menu and make the user agent Safari 10.0. How do I keep this from happening and h...view more
    Tim Baker
    last modified by Tim Baker
  • Unable to safe boot on iMac16,2

    I am running the Mac OS X 10.11.6 on my iMac16,2 and was trying to safe boot and experiment in that mode to determine why I cannot see my external drive and why it will not backup using Time Machine.  After resta...view more
    Lexiepex
    last modified by Lexiepex
  • How does Sierra Desktop and Documents syncing works?

    Hi,   Before upgrading to Sierra I'd like to be shure that this new feature won't make me loose any important documents. I have two macs with different files on my desktops and documents folders. How will Sier...view more
    leroydouglas
    last modified by leroydouglas
  • Monospaced Number Characters in Finder

    I'm on a 2012 retina MacBook Pro, running MacOS Sierra (in-place upgrade, not a clean install). In the time that I've been using the new OS, I've been finding myself annoyed with the way files are displayed in Finder....view more
    dialabrain
    last modified by dialabrain
  • Ford Sync 1.x iOS 10.0.2 Bluetooth Issue

    So once again Apple in iOS 10.0.2 broke the bluetooth integration with my Ford Sync system 1.x System. This system has not been updated since 2012. So it is NOT the head unit it was working fine under iOS 9.3.5. What ...view more
    td.swanson
    last modified by td.swanson
  • How do I edit my 406 still clips in iMovie 10.1 to play longer

    I am trying to use iMovie 10.1 and cannot figure out how to make all the still clips longer. They are now less than a second. I changed the length in preferences, but that did not change anything. Help, please. I was ...view more
    Deb Baker
    last modified by Deb Baker
  • iPhone 7 Bluetooth connectivity with Ford SYNC malfunctions

    I'm using my iPhone 7 with my 2016 Ford Fusion with SYNC. The Bluetooth connection worked flawlessly with my iPhone 6S. Today, the iPhone 7 experienced significant connectivity issues, including regular dropouts, drop...view more
    davidsignal
    last modified by davidsignal
  • Updated Safari last night.  Now the free online games on AARP, will not load.  It's not the website because my husband's macbook pro still loads them

    I've updated to the latest version of Safari, on my 2015 macbook air.  Since then, the games I play, on the AARP website, won't load.  I checked to make sure Flash was up to date and it is.  I also have...view more
    Barbara Force
    last modified by Barbara Force
  • PDF view issue in iOS 10

    After switching to iOS10 on my iPhone 6s, iPadPro 9.7'' and iPadPro 12,9'' I was shocked to see that a big part of my PDF files does no longer show up correctly.   I have thousands of scanned documents containin...view more
    Rhied
    last modified by Rhied
  • Calls

    My new phone will not make or receive callsview more
    dcampbell05
    created by dcampbell05
  • Macbook Air hanged while on Safari

    hi, i have bought my macbook air at the start of this year, no problems encountered until now. Sometimes while im watching youtube videos, macbook would freeze, only the audio going. The cursor wont move, the youtube ...view more
    PhilipLavaspear
    created by PhilipLavaspear
  • Unable to install Snow Leopard after El Capitan

    I am not happy with El Capitan, and it is also not compatible with both music hardware and software that I have, so I want to go back to Snow Leopard on my late 2009 iMac. After installing El Capitan the CD drive on ...view more
    ArnsteinK
    last modified by ArnsteinK
  • iOS 10 mail issues

    Running on iPad 4 (MD512LL/A)   I've had the Mail application crash a few times. No pattern yet.   On the iPad, where are the arrows or button to move to the next message?  On my phone, the and back ...view more
    JasonVA73
    last modified by JasonVA73
  • Yahoo server issues MacBookPro

    Does anyone out there have the fix for reconnecting your Yahoo Email account on Yosemite OS for MacBookPro?  I've changed my password due to the security breach that Yahoo announced and I can't send/receive email...view more
    backteebox
    created by backteebox
  • Carbonite 1.18 download on Sierra

    I just upgraded to Sierra when a new hard drive was installed on my MacBook Pro. 6 days later I am still waiting for my files to download from Carbonite. Any thoughts?view more
    leroydouglas
    last modified by leroydouglas
  • cant activate the new I messages features

    cant activate the new I messages features & the old wall paper of IOS 9 disappearedview more
    thetransportr
    last modified by thetransportr