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  • Updates for Apple Music on older devices?

    Hi,   I have older iOS devices I use for listening to Apple music around the house, at the cottage and in the car such as an iPad 2, iPhone 5 and a couple others. I like the new apple music that came with iOS 10...view more
    tfairfoul
    created by tfairfoul
  • Shared Family Payments & Apple Pay

    I have had iCloud Family sharing set up with my Partner for quite some time, with my main debit card set up as the shared payment. I have since changed this to my debit card for our join account. I have Apple Pay set...view more
    zinacef
    last modified by zinacef
  • Apple Watch crown ring stiff and won't turn

    The crowning on my 42 mm apple sport watch became stiff and difficult to turn. A small piece (0.25in) of a rubbery strip protruded and I removed it. The crownring freed up. Is this an issue?  should I do somethin...view more
    Jonathan UK
    last modified by Jonathan UK
  • MacBook won't shut down correctly

    Hello,   my MacBook Pro Retina 13" 2013 won't shut down correctly after I installed macOS Sierra. It takes about 20 minutes after clicking n shut down. The display is black and i'm missing the shut down animati...view more
    FeDeFrankfurt
    last modified by FeDeFrankfurt
  • Disk warrior external HDD light went off

    I'm using DiskWarrior to do an external hard drive rebuild to save the files, if possible. Hard drive does not show up on the desktop, which had been viewable as a USB device on system profiler. During the rebuild, th...view more
    BDAqua
    last modified by BDAqua
  • Ios 9.3.5 on iPhone 4s

    my old iPhone 4s has been Update to 9.3.5 and internet sharing no longer works   macbook Pro loads a dialog box with internet diagnostics. iPad Pro  asking for password several times and Then gives up. no ...view more
    stefdnk
    created by stefdnk
  • I want to move my iCloud photos on my macbook to permanent storage on my macbook. How do I do this?

    I upload photos from my iPhone onto my macbook, but they all go to iCloud. I want to stop that happening, and also if anyone could tell me how to move my iCloud photos on my mac onto my actual memory on my mac? I have...view more
    FoxFifth
    last modified by FoxFifth
  • Fan runs like crazy and battery drains super fast after installing Sierra

    I've installed Sierra on my MacBook Pro, the fan runs like crazy and the battery is empty after around 1.5 hours. That has never happened before. I'm only using Safari and Mail in the moment. I spoke to Apple Support ...view more
    DrJus
    last modified by DrJus
  • Inordinate battery drain on iPad mini 2 with iOS 10

    Having upgraded to iOS 10.0.2 I now find my iPad Mini experiences inordinate battery drain when connected to Wi-Fi. I've taken all steps I can find to minimize battery drain, including cutting location services to one...view more
    F J Poblam
    last modified by F J Poblam
  • PDFKit problem with full screen redraw

    I do a lot of presentations in PDF (they are usually created with LaTeX, but I as will explain below, this detail is irrelevant to the problem).   Very often a slide is shown in increments -  think of sever...view more
    hmzppz
    last modified by hmzppz
  • iOS 10 + No force touch = No easy way to open app from the lock screen

    With iPhone 6 and iOS 9 you could simply swipe a notification on the lock screen and use touch id to unlock your phone and the corresponding app would open up. With iOS 10 you can interact more with the notifications ...view more
    cby016
    created by cby016
  • printer won't print black-and-white why?

    Try as I might, nothing works to get the Canon to STOP using the color cartridges. I want to use only the black and there is NO option to do that from the menu. I've uninstalled it in the meantime and re-installed the...view more
    4figgis
    last modified by 4figgis
  • I was given my deceased father-in-laws Ipad Air 2, and we know the password to log in, but not the Apple ID to wipe the Ipad clean.

    My mother-in-law gave me my deceased father-in-laws Ipad Air 2. We have the password to log into the Ipad, but not the Icloud/Apple ID. I have taken steps to retrieve it (his birthdate, mothers maiden name) but I keep...view more
    Briansyddall
    last modified by Briansyddall
  • iwatch 2 activity face

    When I first used the digital activity face on the iwatch 2, it showed all three activity rings. Now it only shows the stand ring and I can find no way to customize the rings to get all three rings to show. All rings ...view more
    Jonathan UK
    last modified by Jonathan UK
  • Windows 10 crashing, but not sure why.

    In the last couple of days, Windows 10 fails to start when switching from OS X to Windows in Bootcamp.  I recently installed the latest update to OS X El Capitan and Windows started fine from Bootcamp. After abou...view more
    Loner T
    last modified by Loner T
  • Deleting Email in Notification Center - iOS 10

    Hi everyone,   I recently upgraded to ios 10 and while it's great on a few things, I find it not so great for my email and the notification center.   Using the previous version of iOS, I would view my noti...view more
    mjhiom86
    last modified by mjhiom86
  • Versioning in iCloud Drive?

    Is there any support for versioning in iCloud Drive?  This is the biggest reason I use Dropbox.view more
    guyver510
    last modified by guyver510
  • How do I remove iCloud files downloaded to iPad

    If I have files in my iCloud drive that were created on my Mac.  I initially these files must be downloaded to my iOS device.  Once they have been downloaded, is there any way to remove the local content on ...view more
    zinacef
    last modified by zinacef
  • QuickTime 10.4 (Sierra) won't autoplay movies.

    For the life of me I cannot remember if this has started with the installation of Sierra, or right after, or right before. I don't think it's Sierra at all, I think at some point in the past few days I've done somethi...view more
    GlaurungTheGold
    last modified by GlaurungTheGold
  • Bluetooth connectivity problem with Oticon hearing aids and IOS 10.

    I use the Oticon Streamer Pro 1.3 to connect my hearing aids to my iPhone 6 Plus via bluetooth.  With the IOS 10 update the Streamer Pro keeps disconnecting, reconnecting, and disconnecting.  I have tried fo...view more
    canniegirl
    last modified by canniegirl
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