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Apple ID 'doesn't exist' when I try to view purchases. Why? Hello, I accidentally purchased a song around 8 days ago, and I wished to utilise my right of withdrawal to cancel the purchase. Unfortunately, when I clicked to report a problem and was sent to the page, I at...view more 
mac os sierra - javascript error constantly getting the above message on a particlular website i have regularly watched movies on prior to upgrading to Sierra (from El Capitan). JavaScript is NOT disabled in the browser (Safari 10). i wou...view more 
Download photos for offline viewing Hi, is there some way to store photos for offline viewing? I really like iCloud Photo Library, as I can access everything all the time. On the other hand I cannot tell iOS to store photos offline. Sometimes I...view more 
Printer Error Can't print , Error : Filter failed Mac mini Mid 2011 8Gb memory, 2 SSD 1 external drive 1TB for backup in time machine. Also can't restore to late version El Capitan in Time Machine the botou is not accessible?view more 
Can not connect to wifi network on MacMini 2014 when i try to connect to any wifi network on my MacMini it say "Unable to join, try moving closer to the router". but, the router is just beside my Macmini! Besides, my wifi connection is okay. It is easily co...view more 
credit for unretrievable purchased music hello - I purchased 28 iTunes songs ~ 7- 8 years ago under an 'old' Apple ID. (I've purchased many since that time with my current Apple ID, which I established during that time 7 - 8 years ago). In iTunes...view more 
Iphone/ipad can't see Wifi. My iPhone and iPad do not see my home wifi. I must manually set it. Then when they go into sleep mode, they disconnect. I have done both an all network reset on the iPhone/ipad and router and modem reset. No change. M...view more 
macOS Sierra FileVault enabled freezing at login My MacBook Pro (Retina, 13-inch, Early 2015) has been consistently freezing at login with FileVault enabled on Yosemite, El Capitan and now Sierra (all clean-installed). When the login screen appears I can event...view more 
Artist Photos Missing in iTunes 12.5.1 I've noticed a few artist photos are missing since upgrading to 12.5.1. Any ideas on how to fix or refresh? They are mainstream artists, nothing obscure.view more 
Can I use latest OS Sierra with macbook pro(5,4 mid 2009) I'm told my macbook pro(5,4 mid 2009) is not compatible with Sierra. If so, where can I get El Capitan? Doesn't seem to be available on app store.view more 
I cant sign in and i have a icloud id WHat to do if my iphone 6 wont let me sign in to my iCloud and i have the correct password and usernameview more 
iPhone 6+ email accounts vanished, notes vanished, iCloud email locked??! Hi all, I'm desperate for some help please. I have an iPhone 6+ 128GB running iOS 9.3.4. I have just noticed in the past few days or so that all of my notes and all but one of my email accounts have va...view more 
I cannot see "Allow your Apple Watch to Unlock Your Mac" I have installed macOD Sierra Version 10.12, iOS 10.0.1 and WatchOS 3.0. On my Mac, i goto System Preference -> Security & Privacy -> General I cannot see the "Allow your Apple Watch to Unloc...view more 
Loss of volume in FaceTime after iOS 10 update Since updating to iOS 10 I cannot hear a dialling tone or speech on facetime intermittently. Sometimes it works, sometimes not. The volume is switched up, but still no sound. Anyone else experience this? Peterview more 
Send multiple photos to iCloud drive Hey All I was forced into upgrading my iCloud storage as my iphone backup wouldn't fit into the free 5gb allowance (note to apple, you should really allow one backup for free outside of the allowance at least,...view more 
What do the green dot, the red dot and the grey dot on the location map mean? Just wondering why the dot changes from green to grey? Is that because the phone is in use? Also, what is the red ballon stand for?view more 
How can I transfer music from iPhone 6 to iPhone 7 I bought the iPhone 7 and I'm trying to transfer the music I downloaded from my iPhone 6 to my 7. I've read online that I need to enable "iCloud Music Library" but when I went into my settings > music, there wasn't...view more 
Cannot Reset Security Cannot Reset Security Questions We do not have sufficient information to reset your security question...view more 
Macbook not copying all photos My macbook pro has begun to only copy 80 photos at a time from an SD card to an external drive. It began doing this out of the blue. I've tried different memory cards and drives and it still only copies 80 at a time.view more 
IOS 10 Notes Font Too Large Why is it that when I compose a note in the Notes app in IOS 10 and then copy the note to Mail, the font is so huge as compared to previous versions of IOS. People keep saying I'm shouting at them and it is very annoy...view more 