unable to connect iphone to iTunesWhen I connect my husbands iphone to iTunes an error message comes up stating "iTunes could not connect to the iPhone "Wes's iPhone" because an invalid response was received from the device. At the same time a b...view more
how to manage ios 10 features on iphone 5sI upgraded the software on my iPhone 5s to ios 10. I can no longer access my home screen which has the icons I normally use the most. Now, if I get any activity on my phone, which is constantly, I get 3 banners on m...view more
Restore iPod Classic.My iPod not functioning. Message is "…in recovery mode. You must restore this iPod before it can be used with iTunes." Given 3 choices; eject iPod, Check for update, Restore iPod. My question is, as in formatti...view more
Battery draining after 10.0.2 updateSince updating my iPhone last night (10/1/16) my battery is draining really fast. Did not have this problem before the update. Any fixes???view more
iTunes not recognizing iPhone after 10.0.2Hello, I updated my iphone to 10.0.2 and it seems that my mac is not able to recognize the iphone since. Here's what happens when I connect it via USB: My Mac says something to the effect of (i...view more
ios 10 calendar filtering out entriesBefore in iOS 9 / iPhone 6s, if I invited a family member to an event from my calendar AND their calendar was shared with me, i would see two items on my calendar: 1) my original event that let me add recipien...view more
Thread Messages being delivered and then disappearing from mail inbox
Messages being delivered and then disappearing from mail inboxRecently I have been sent a number of email messages that have disappeared from my Mail inbox immediately after arrival. After some experiments, I can see the message downloading, and it appears in the Inbox summary l...view more
MacBook rebooting while sleepingAfter upgrading to Sierra, my MacBook (2016) often will reboot while sleeping. I open the laptop, and instead of just seeing the login, I have to enter name/password as if I had just "restarted." This happens at least...view more
Thread Ipad frozen due to asking for old ID password
Ipad frozen due to asking for old ID passwordHi - I have just updated my ipad and iphone to IOS 10 and now it keeps asking for the password to my old apple ID. I have tried changing the apple ID to the old one temporarily so I could login and get past this...view more
iOS 10 mail issuesRunning on iPad 4 (MD512LL/A) I've had the Mail application crash a few times. No pattern yet. On the iPad, where are the arrows or button to move to the next message? On my phone, the and back ...view more
Thread unable to pair phone on mac book pro since update
unable to pair phone on mac book pro since updateHello and good afternoon , I am no longer able to pair my Iphone 6 S plus version 10.0 .2 to my Mac book pro which I just updated to Sierra , I have deleted the MBP from the phone and deleted the phone from the MBP an...view more
Thread What is the best way to buy an unlocked iPhone 7?
What is the best way to buy an unlocked iPhone 7?Hello everyone, I am currently using T-Mobile and want to get the new iPhone 7. Since there is no option for a sim-free iPhone, what is the best way to buy the new iPhone? Should I get the T-Mobile one at full price?...view more
Printer ErrorCan't print , Error : Filter failed Mac mini Mid 2011 8Gb memory, 2 SSD 1 external drive 1TB for backup in time machine. Also can't restore to late version El Capitan in Time Machine the botou is not accessible?view more
How do I get Symantec VIP Access working ?I need to use Symantec VIP Access to login to work from my personal MacBook, but since upgrading to Sierra VIP Access doesn't work. Is there a version that will work with Sierra ? If not it see...view more