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phishing email? Just had an email from this address: app.center@uk.apple.com asking me for money that I don't owe. Is it a scam address?view more MacBook won't shut down correctly Hello, my MacBook Pro Retina 13" 2013 won't shut down correctly after I installed macOS Sierra. It takes about 20 minutes after clicking n shut down. The display is black and i'm missing the shut down animati...view more Keynote with Mac, iPhone, and Watch Can i use my phone as a hotspot to link my MacBook and watch to so i can control my mac keynote with my watch? I have a presentation this week at school and want to show off the power of Apple as we only use Windows, ...view more el capitan - numbers, pages can't open files anymore Heyo, since apple released the 4.0 Update for Pages, Numbers & Keynote I'm not able to open my documents on El Capitan anymore. No matter if the document is from a old backup (long before macOS and 4.0) or a docum...view more PIV Card Woes with Citrix Viewer I'm wondering if anyone has gotten their PIV Smart Card to work reliably for remote access to their Department of Veteran's Affairs computer account using Citrix Viewer. I have: MacBook Pro running OS X El Ca...view more iMac late 2012 edition crashes on restart after installing Sierra I installed Sierra on my iMac, late 2012 edition, and now it crashes on restart and turns off, (Black screen). It has been running fine since upgrading to Sierra yesterday, but this morning I restarted and the iMac s...view more importing from one photos library to another Hello I have been using a Photos library on OneDrive for some time. This syncs moderately happily across my three Macs using OneDrive. I don't bother linking it with my iPhone or iPad. However, Photos ...view more Newly upgraded to 12.5.1.21, majority of artist thumbnails missing Windows 8.1, just upgraded to iTunes 12.5.1.21 in order to then get iOS 10. After starting iTunes back up all of the artist photo thumbnails have been replaced by a generic microphone icon. The few artists tha...view more Time Machine Backup of Documents and Desktop when using iCloud Sync? Hi, are my Documents still backed up with Time Machine when I turn on "Documents & Desktop" in the iCloud Drive settings? Thanks.view more Microphone problem Hi I recently got a microphone problem on my Iphone 6S. When I am talking to someone, the volume goes up and down and it is noisy for the person who I am talking to. When I try the record app on my Iphone th...view more Changing Description of multiple photos I highlight the relevant photos and the change the Description field within Info (Cmd + I). However when I click out of the Info box, it asks me if I want to change the description for 3,000 photos (all the ph...view more Update to sierra, app not responding HI After upgraded to macOS Sierra, the application Remote Desktop, not responding. Does someone else, have this problem.view more kernel_task runaway (300% to 600%) CPU with 2 external displays I have a MacBook Pro (Retina, Mid 2012), and for over a year and a half I have had been battling episodes when the kernel_task suddenly starts consuming all the processor CPU (from 300 to 600%), making the system resp...view more Why is time machine backup slow? Hi there I am trying to backup my MacBook Air to my Time Capsule and it is going very slowly. In total there is about 400GB data to back up. I started a fresh backup to the empty Time Capsule (2TB capacity) on...view more iOS 10 and Apple Configurator While trying to prepare 30+ iPads with Apple Configurator 2 I get 1 of 2 error messages ever since iOS 10 has been released. The first error is: The operation couldn't be completed. (AMRestoreErrorDomain error 14 -...view more Open Directory vs Active Directory migration from Windows to Mac Okay, so I assist my old school in their IT needs, since they don't have a hired person to fulfill that role. Currently, they have a centre where the staff use 10 Windows 10-based PCs (Core 2 Duo systems, most...view more Wallpaper zoom in iOS 10 Cannot set any photo as wallpaper in perspective mode without getting zoomed. No option to turn off Zooming Of wallpaper. Please help me how to disable the zooming of wallpaper. Device:- iPhone 5s OS&nb...view more This is wrong i forgot my apple note password now i dont have any option to get my content it was really valuable content how can i get contents of apple notes when i have forgotten my password??view more Apple Mouse and Macbook Pro Hi, after I made an update to Yosemite, when the macbook enter in standby and I turn on it after that my apple mouse can't connect again. I have to restart the laptop to mouse works again (connect). I made an update t...view more