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User profile for user: anypats
anypats
User level: Level 7
(21,345 points)

Updating iOS and says Not Connected to Internet

by:  anypats
Last modified: Jun 27, 2022 5:33 PM
312 70359 Last modified Jun 27, 2022 5:33 PM

If you get a message that you are not connected to the internet while updating to a newer version of iOS, the following will help. This usually happens because an older version of iOS has been downloaded to your device but was never installed.


  • Go to Settings | General | iPhone Storage

    Wait for apps to populate below

  • Look for an iOS update, select it and delete it
  • Go to Settings | General | Software Update
  • Download and install the update


You should no longer get the message that you aren't connected to the internet.

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