kichat: Receive the error "Can't get video from the camera"

Version 1
Last Modified: Feb 22, 2011 4:07 PM
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.


Q: When trying to host or participate in a video conference, I receive the error "Can't get video from the camera".

A. There may be a conflict with another running application. Verify that remote desktop is not active by navigating to: System preferences>Sharing>Remote Desktop. Uncheck the box next to Remote Desktop and try your video conference again.

This only seems to be a problem for certain users with specific configurations.

Credit to: Ralph Johns for this tip: Ralph Johns (UK), "Trouble Shooting." #33, 01:05pm May 26, 2005 CDT

Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.