Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
This tip is for both Keynote & Pages.
These few tips may help you to get iWork to accept your serial number.
]First, enter the serial number while logged in as an administrator. Otherwise Keynote & Pages will ask for the serial number each time you launch them.
]The letter O & the number 0 (zero) are easily confused. Check closely. The zero has a dot in the middle. This is the most common problem.
]The letter S & the number 5 can also be confused. Also, the lowercase letter l & the number 1.
]Type the letters using the shift key, not Caps Lock. "Caps Lock-entered" numbers are rejected.
]Don't forget to type the hyphens.
Edited June 22, 2005: Some new information provided by James Macallister:
]When I had typed the entire number in, the Continue button stayed ghosted. The problem was that the last dash and three digits had not gotten printed on the software serial number stickers packed with my copy of iWork. In my case (and I don't think this is revealing too much) the missing characters were "-SFA".
Edited July 7, 2005: New information learned by Leema:
]New copies of iWork may not accept the serial number until Keynote has been updated to 2.0.2 & Pages updated to 1.0.2. Run Software Update after installing or you can find the Keynote updater here & the Pages updater here.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.
Replies